Instant messaging $($IM$)$ enables users to communicate in real time via the Internet.

Complete the following sentence about instant messaging.

IM communication tends to be conducted $.$

IM is increasingly used by businesses. Identify the reasons workers find IM useful. Check all that apply.

Convenience

Speed

Litigation

Presence functionality

Control

Unobtrusiveness

Before using instant messaging on the job, obtain permission and follow best practices for professional use.

Choose the best answer for the following.

To avoid disruptions in productivity, you should:

Contact coworkers at regular intervals

Learn about your organization$$s IM policies

Make yourself unavailable when you need to complete a project or meet a deadline

Read the following IM transcript and answer the question.

Gene Kestler: Did you hear about the new customer $?$

Gene Kestler: Dude! Where are you! We need to talk NOW!

Gene Kestler: Come on Herb. I know you$$re there and this is BIG

Does the preceding IM transcript apply professional best practices?

No

Yes