Instant messaging $($IM$)$ enables users to communicate in real time via the Internet.

Complete the following sentence about instant messaging.

IM is different from e$-$mail because it providesno elaborate layout options to improve the readability of the message.

IM is increasingly used by businesses. Identify the reasons workers find IM useful. Check all that apply.

Security

Productivity loss

Unobtrusiveness

Speed

Cost savings

Control

Before using instant messaging on the job, obtain permission and follow best practices for professional use.

Choose the best answer for the following.

To ensure that people don$$t waste their time trying to reach you, you should:

Keep your IM presence status current.

Learn about your organization$$s IM policies.

Beware of jargon, slang, and abbreviations.

Read the following IM transcript and answer the question.

Katie Simpson: Do you have time to meet this afternoon?

Carl Mendoza: Sure. What$$s up$?$

Katie Simpson: We need to finalize the Bakersfield offer. $2$:$00?$

Carl Mendoza: $2$:$00$ is perfect. I$$ll come by your office then.

Katie Simpson: Great. Thanks!

Does the preceding IM transcript apply professional best practices?

Yes

No