LEU, Kevin Johnson, was presented with a challenge when two African-American men were arrested in a Starbucks while waiting for an associate. Ine arrests

led to negative backlash for Starbucks. Johnson personally addressed the issue and took several steps to change the culture and policies or the company. This

case presents several key Issues, Including the link between ethical practices, mission and core-values, unconscious bias in the workplace, and how a CEO's

Submission Instructions

Write a report about this case study. Each report should include an introduction and conclusion, should be 4-6 pages (double spaced), 2.54 cm margins (the

default on MS Word), and 12 ots size. The paper should follow the APA guidelines for format and citation

Identify the elements of the case studv.

evaluate the ethical elements In this case

Support the paper with appropriate sources, including at least four academic sources

Identify the impact of the CEOs action on all stakeholders

Make an argument for an alternative course or action the (tO could take.