nswer Control Method Example Bureaucratic control A Behavior control B Sam writes for a living and loves it. He writes every day-sometimes working on his blog, sometimes on a novel, but always putting something on paper. He learned about perseverance in his college success class, and now he sets aside four hours a day just for writing, regardless of what other activities he may have planned. Speed is the name of the game when you are picking apples-the more you pick the more you get paid. Gustavo receives $13 per box. He and his coworkers know that if they pick fewer than five boxes a day, they will be asked to leave the orchard. Professors rarely receivelormal performance reviews. Part of the reason is that it's not always easy to measure behaviors and outputs that advance knowledge. Fortunately, the professors at State U have a strong belief in the value of good teaching and good research. They don't need an administrator telling them if they've done well on the job all they need is the satisfaction that comes from knowing that they've acted in accordance with their love of knowledge and their fields. Colleges are very careful about whom they hire as professors. They want only those people who truly care about their fields and their Output control c Normative control Concertive control E students How do you measure a rabbi's performance? Congregations often struggle with this problem, and they end up looking at actions, not outcomes. For example, a rabbi might be reprimanded for not being available when congregants approach him or her for counseling. It is clear that availability is vital to successfully serving a congregation, even if it is difficult to measure the outcome of the behavior. Most students know that class teams have their own distinct personalities. Professors often give class teams a lot of autonomy in completing their projects, and sometimes teams form dose bonds around common values. When this happens, teams are a joy to experience. There's no need for management-everyone just does what it takes to get the job done in the way that matches the team's values and beliefs. Safety is a key concern at most industries, but it is especially important at BigBoom Fireworks Factory Employees must use carefully standardized procedures for packing fireworks to prevent unwanted explosions. Scontrol E gnment Chapter 16: Control Bureaucratic control A Behavior control B Output control C. Most students know that class teams have their own distinct personalities. Professors often give class teams a lot of autonomy in completing their projects, and sometimes teams form close bonds around common values. When this happens, teams are a joy to experience. There's no need for management-overyone just does what it takes to get the job done in the way that matches the team's values and beliefs. Aaron gets up every morning and goes to the restaurant where he cooks. When talking about his job, Aaron says, I can't help it-I love to make people happy! The looks on their faces when they see their dinners is all the reward I'll ever needi" Aaron has never been tate to work, and he always shows up with a smile. Police work is changing. More and more police departments today are implementing community policing practions: working with the public to create a safer environment for all. For this reason, performance evaluations for police officers are starting to include criteria such as helpfulness and friendliness, which are measures of actions, not outcomes Josephina writes copy for an internet content provider. Her company pays her $15 per accepted article (typically about 500 words). Josephina has a goal of writing 10 articles per day Creativity is terrific, but sometimes creativity can go too far Izzy's Ice Cream is known for Its nusual flavors, but last week, the employees came up with something called Poop, Sure, it was just chocolate ice cream, but lazy had to tell his workers, "No naming ke Cream after bodily Functions." Normative control D Concutive control E Self-control F Employees at Rapid Rents, a furniture rental store, all know that the value that binds them together is respect. That means respect for everyone who enters the store and respect for coworkers up and down the organization's hierarchy. While managers meet with their employees regularly to coordinate schedules, there is really very little format control needed, since everyone in the organization knows that the most important thing they can do is to treat others with respect Grade It Now Save & Continue Continue without saving