Chapter $16$ Assignment

Bureaucratic control

Behavior control

Output control

Normative control

Concertive control

Self$-$control

A$.$ How do you measure a rabbi's performance? Congregations often struggle with this problem, and they end up looking at actions, not outcomes. For example, a rabbi might be reprimanded for not being available when congregants approach him or her for counseling. It is clear that availability is vital to successfully serving a congregation, even if it is difficult to measure the outcome of the behavior.

B$.$ Sam writes for a living and loves it$.$ He writes every day$-$sometimes working on his blog, sometimes on a novel, but always putting something on paper. He learned about perseverance in his college success class, and now he sets aside four hours a day just for writing, regardless of what other activities he may have planned.

C$.$ Creativity is terrific, but sometimes creativity can go too far. Izzy's Ice Cream is known for its unusual flavors, but last week, the employees came up with something called Poop. Sure, it was just chocolate ice cream, but Izzy had to tell his workers, $"$No naming ice cream after bodily functions!"

Speed is the name of the game when you are picking apples$-$the more you pick, the more you get paid. Gustavo receives $$13$ per box. He and his coworkers know that if they pick fewer than five boxes a day, they will be asked to leave the orchard.

E$.$ Most students know that class teams have their own distinct personalities. Professors often give class teams a lot of autonomy in completing their projects, and sometimes teams form close bonds around common values. When this happens, teams are a joy to experience. There's no need for management$-$everyone just does what it takes to get the job done in the way that matches the team's values and beliefs.

Employees at Rapid Rents, a furniture rental store, all know that the value that binds them together is respect. That means respect for everyone who enters the store and respect for coworkers up and down the organization's hierarchy. While managers meet with their employees regularly to coordinate schedules, there is really very little formal