Operations Outline

Individual Student Assignment

For your selected scenario from the list provided by the instructor, include the following in a $4-5$ page report.

Customer$($s$)-$ who are the customers who would make use of your business?

You must identify at least four $(4)$ different types of customers.

Provide a profile $(1-2$ paragraphs$)$ for EACH customer.

Main issues they are facing in life that would cause them to want to use your firm $-$ what are important things happening in their lives

Age, income levels and professions

Relationship status $-$ single, married, partners, children, extended family, etc.

Do they own their own homes and cars

Location where there live $-$ urban, suburban, rural

Are they health conscious, environmentally responsible

Any other life challenges they may be facing

For each customer type $-$ fully explain the VALUE your operation provides to them, and why this matters to them