Quality Management no plaigarism

Question (5): With reference to the Excellence Model shown below, answer the following questions: (8 marks) a. What is the usage of this framework? (2 marks) b. Explain the Six-Sigma approach. (2 marks) c. Point out from the given framework illustration the phases related to six- sigma to achieve excellence. (4 marks) 7. Obsession with measurement Results Enablers 3. A cadre of change agents-black belts 10. Continuous reinforcement People Results Leadership People 2. Integrated with top level Strategy Policy and Strategy Processes Business 4. Customer market focus process TOGUS Partnerships and Resources Customer Results Key Performance Results 1. Committed leadership 6. Bottom line amyal| Society Results Innovation and Learning Continuous Organisational innovabon learning Question (5): With reference to the Excellence Model shown below, answer the following questions: (8 marks) a. What is the usage of this framework? (2 marks) b. Explain the Six-Sigma approach. (2 marks) c. Point out from the given framework illustration the phases related to six- sigma to achieve excellence. (4 marks) 7. Obsession with measurement Results Enablers 3. A cadre of change agents black bels 10. Continuous reinforcement People Results People 2. Integrated with top level trasy Policy and trwy 4. Customer FO Leadership Customer Results Performance Results Processes Business PE focus 1. Com Map home Partnership and Resources Society Results Innovation and Learning Com Organisational Inovation