Question: Read case study 6 Process management and improvement at the heart of Fujitsu UK and Ireland BMS pp. 481-491 from textbook Total Quality Management and

Read case study 6 Process management and improvement at the heart of Fujitsu UK and Ireland BMS pp. 481-491 from textbook Total Quality Management and Operational Excellence

Q1. Evaluate the business management system (BMS) approach adopted by Fujitsu UK and Ireland, in relation to the size and complexity of the business; how may this need to be adapted to provide a suitable approach for an organization in the public sector?

Q2. Discuss the links between the process frameworks developed in Fujitsu and the BMS deployment?

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