Question: @ SDLC - Waterfall...You may mark only one answerO 1 . ' 1 really appreciate that you came in , please think about it; it
@ SDLC Waterfall...You may mark only one answerO really appreciate that you came in please think about it; it you have quostions ploaso call moO Ask, "What is there to think about?" Then proceed to once again go over all the features and the answers you have given to overcome their objections, and try to O think It's important for you to think it over, but don't wait too long. We never know whon we may havo a price increaso." "Great, take all tho timo you need, but I onty have ono of those loft in a box, and I had somo other customers looking af this samo unit." During a Home Entertainment Sytem prosentation, It is better to:You may mark only one answer Ask the customer to select the type of music they profer and allow them to sot tho volume to thoir listening lovel Ask the customer what type of music they prefer, but, you set the volumo control.O Ask the customer what type of music they prefer and play what you want to demonstrate anyway. Never permit the customer to touch equipment since they may foul it up None of the above A customer comes back into the store with a sport coat you sold him screaming that it is the biggest plece of junk ho has over ownod. It foll apart whe lad it dry cleaned. What should you doYou may mark only one answer Tell the customer to change his attitude right now or you will call the police and have him kicked out.O Tell the customer that you don't have to take his verbal abuso and that unloss he changes his tone of volco you are not going to wait on him Tell the customer to wait right there while you get the manager Asking a customer to "sign the contract" can kill a sale right when you're about to "close". "Sign" and "Contract" aro two of those "scaro" we satisfied.You may mark only one answer "Could you please put your OK on the paperwork?"O "Just endorse the file copies." "Could you please put your John Hancock on the dotted line?"
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