SECTION A- MULTIPLE CHOICE QUESTIONS [10 Marks] Answer ALL questions. Each question carries ONE (1) mark. Choose the best alternative answer 1. ________ is the right to make decisions, to direct the work of others, and give orders. A. Leadership B. Authority C. Delegation D. Management 2. What specific activities listed below are part of the controlling function? A. Giving each subordinates a specific task B. Recruiting prospective employees C. Developing rules and procedures D. Checking to see how actual performance compares with standards 3. Which basic function of management includes setting standards such as a sales quota and quality standards? A. Organising B. Planning C. Controlling D. Leading 4. What specific activities listed below are part of the organising function? A. Giving each subordinate a specific task B. Recruiting prospective employees C. Training and developing employees D. All of the above 5. Making a choice between two or more alternatives is making a(n) ___________. A. Decision B. Problem C. Judgement D. Analysis 6. Which of the following three types of skills must successful managers have? A. Technical, interpersonal and conceptual B. Interpersonal, emotional, achievement C. Social, enterprising, achievement D. Interpersonal, emotional, achievement 7. Authority is derived from_____________. A. Expertise B. A person rank or position C. Personal traits such as charisma or intelligence D. All of the above 8. What management function requires a manager to hire employees and coordinate the work of subordinates? A. Leading B. Controlling C. Staffing D. Organising 9. _______________ is the usual way of depicting an organisation. A. Line and staff organisation B. Organisation chart C. Organisation plan D. None of the above 10. People dislike work, are not motivated by the desire to do a good job, and must be closely supervised are assumptions of the _________________________. A. Theory Y B. Hawthorne Studies C. Administrative school D. Theory X