SECTION A MULTIPLE CHOICE QUESTIONS [10 MARKS] Answer ALL questions. Each question carries ONE (1) mark. Choose the best alternative answer 1. ________________ is a form of recognition. A. Personal congratulations B. Job enlargement C. Job sharing D. Flexible benefit packages 2. Contemporary organisational behaviour is both _____________ in focus and _____________ in nature. A Dynamic; prescriptive B Interdisciplinary; descriptive C Cross-cultural; proscriptive D Interactional; behavioural 3. Which of the following is NOT normally a sign of poor morale amongst a workforce? A High levels of absenteeism B High levels of turnover C A poor external image and difficulties attracting good recruits D Increased levels of personal productivity 4. At what level of analysis has Psychology contributed to the field of organisational behaviour? A The level of the group B The level of the individual C The level of the organisation D The level of the culture 5. Proponents of the nomothetic approaches view personality as __________. A A product of heredity B A function of ones power need C The result of a cognitive process D Environmentally caused 6. The degree to which the job allows the individual substantial freedom, independence, and discretion to schedule work and determine the procedures for carrying it out is called ________. A Skill variety B Autonomy C Task identity D Task variety 7. Our intrinsic desire for personal development is included in Alderfers _____________ needs. A Existence B Relatedness C Esteem D Growth 8. Which of the following method of shaping behaviour is the CEO of a computermanufacturing organisation practicing when he rewards his employees with computers, vacations or bonuses for meeting personal or organisational goals? A Negative reinforcement B Positive reinforcement C Punishment D Extinction 9. Which of these sources of power originates from the power holders own characteristics? A Reward B Expert C Coercive D Legitimate 10. Confidence, leadership, achievement, ability, recognition, prestige are examples of what needs of Maslows Hierarchy of needs? A Physiological B Safety C Esteem D Self-actualization