Question: Which tools do you need to develop in order to exploit complexity to enable operational excellence and create a unique customer experience?Systematic scanning, systems thinking,
Which tools do you need to develop in order to exploit complexity to enable operational excellence and create a unique customer experience?Systematic scanning, systems thinking, process and supply chain mapping, refined total costing, and storytellingLean problemsolving techniques, brainstorming, open communication, and automationProduct and process standardization, rationalization, invest in information technology, and build out appropriate KPIsProduct and process standardization, rationalization, and invest in information technology
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