Question: You can help give your documents a courteous effect by q , refraining from using conversational language. using the we - viewpoint instead of the

You can help give your documents a courteous effect by q, refraining from using conversational language.
using the we-viewpoint instead of the you-viewpoint. refraining from blaming the reader.
apologizing and taking the blame even if it isn't your fault.
maintaining an impersonal, neutral tone.
You can help give your documents a courteous effect by q,

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