Global Logistics And Supply Chain Management 2nd Edition John Mangan - Solutions

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Is there really a link between employer loyalty and employee retention?
What sense of loyalty are you modeling for your employees? Do they see a leader who is not loyal to his or her employer and emulate that lack of loyalty to you?
What sense of loyalty do your employees have? Are they willing to work to get the job done, or do they jump ship at the first good offer from another company?
Am I leading my people, or am I trying to manage them as assets?
Am I applying the definition of leadership to my organization?
Is leadership different from management even though they are frequently used interchangeably?
What are the key decisions facing the designers of supply chain networks if the humanising of space is to become a reality?
Provide justification for the idea that the Western Australian export grain supply chain, as described in this case study, had robust qualities.
Discuss the importance of collaboration in the development and maintenance of an international agri-food market.
What supply chain management processes could have been put in place to ensure the second contamination of carmoisine did not occur?
Using the actors illustrated in Figure Cl 1.2, what factors led to the breakdown of relationships between members of the noodle wheat supply chain?
Detail the skills and knowledge areas required of logistics and supply chain managers in the future.
See how modelling approaches can assist in supply chain design.
Understand the disparate costs that exist across supply chains.
Understand the need to synchronise the design of supply chains with the design of products.
Appreciate the emerging and changing context within which logistics and SCM exists.
Review the many strategies and practices employed in logistics and SCM today.
Referring to Figures 18.2(a) and (b), list five single-level bi-directional service supply chain examples and five two-level bi-directional service supply chain examples. Compare and contrast these examples. What are the factors that distinguish a single-level bi-directional service supply chain
Consider the role technology plays in both of this chapter's caselets. How do you think advances in technology (e.g. mobile communications, cloud computing, social media) will influence the service sector? Consider potential technology-based service innovations.
Consider how many services you have encountered today (e.g. your mail being delivered, the cafe where you bought your morning coffee, the lunch queue at the university cafeteria, the shop where you bought groceries, the call centre you called to query your mobile phone bill). List them, reflect on
With the global transition of developed and developing countries to service economies, consider the implications for manufacturing supply chains. How will the world look 100 years from now if this trend continues?
To distinguish service supply chains from conventional manufacturing supply chains.
To define service, service science and service supply chains.
To highlight the increasing importance of service supply chains in the global economy.
Identify a few performance metrics for reverse logistics. Why are traditional performance metrics inadequate in capturing the reverse logistics objectives?
If you were designing and implementing a reverse logistics process for your firm, what are the key factors you would consider for implementation, and why?
This chapter identified six different manufacturing aspects. Use these aspects to compare the characteristics of remanufacturing with the traditional manufacturing environment.
Identify and understand performance metrics relevant to the recovery options of reverse logistics.
Explain the key success factors for the implementation of reverse logistics systems.
Identify the characteristics of the remanufacturing recovery option and highlight the difference between forward and remanufacturing recoverable logistics environments.
Describe the various recovery options in reverse logistics such as reuse, remanufacturing and recycling.
Explain the basics of reverse logistics and the reasons for employing reverse logistics.
What is meant by the term 'carbon footprint'?
Why might JIT inventory management approaches not be sustainable from an environmental perspective?
How might we 'decouple' economic growth and transport growth?
What is meant by the term 'port-centric logistics'?
What are the different ways by which the environmental footprint of logistics and SCM can be reduced?
What are the pertinent sustainability issues in the context of logistics and SCM?
Examine the different aspects of the two key dimensions used in logistics to reduce environmental impacts, namely scale and efficiency.
Understand the link that exists between growth in logistics and concomitant growth in the demand for transport.
Illustrate best practice examples of attempts to reduce environmental footprints.
Understand key terms such as carbon footprints, food miles, reverse logistics, etc.
Understand what sustainability involves in the context of logistics and SCM.
Outline how risk might be dealt with in levels 1, 2 and 3 of Peck's model of the supply chain.
Discuss the relevance of the Sarbanes-Oxley Act 2002 (SOX) to logistics.
Distinguish objective and perceived risk.
Why is a robust supply chain not necessarily a resilient supply chain?
What is meant by supply chain vulnerability?
Provide a structured framework for the identification and management of supply chain risk and resilience.
Highlight the need for a holistic approach to managing supply chain vulnerabilities.
Address the problems surrounding interpretations and the treatment of 'risk' in management.
Explain why supply chain risk, robustness and resilience have emerged as important themes in supply chain management.
Suppose you were John Summers and you had prepared a list of suggested improvements for discussion at the PDB meeting. Discussion of other agenda items at the meeting however took longer than expected, with the result that John now only has 10 minutes (and not 30 minutes) to present his ideas.Given
If you were in the position of John Summers, what problems and weaknesses could you identify?
Understand in particular warehouse/inventory metrics and total landed costs.
Identify how many and which key performance indicators (KPIs) to track, how they are embedded within the organisation, how they fit with wider company objectives, where the requisite data will come from, and who (at what levels within the organisation) should receive the information generated by
Understand the role of benchmarking in the context of logistics performance management.
Explain why many LSPs now routinely share key performance data with customers.
Illustrate the trend towards measurement of a wider array of activities and the eight driving forces behind this trend.
Understand basic forms of performance measurement used in a logistics context such as tachographs in road haulage and space utilisation in warehousing.
Outline possible measures on a balanced scorecard of a logistics company.
Contrast activity based costing with traditional costing.
Outline typical direct and indirect costs of a logistics company known to you.
In what ways might a logistics company legally manipulate its tax bill?
Differentiate between transaction and translation exposure.
In what ways might an international logistics company face currency risk?
Who may be interested in the accounting information produced by a logistics company?
Briefly distinguish between financial accounting, financial management and management accounting.
Identify typical components of a balanced scorecard of a logistics company.
Understand the role played by cost and management accounting information in a logistics company.
Outline the taxation implications of international transfers within a logistics company.
Discuss business risk for a logistics company and currency risk in the context of international logistics activities.
Demonstrate the importance of cash flow to a logistics company.
Explain the key accounting statements, their purpose and implications.
Describe and differentiate the accounting and financial information generated within logistics companies.
ERP links the operations and logistics functions with other business functions.CPFR links supply chain partner organisations. The next logical step is to link consumers with the supply chain Are there any examples of this already (e.g.supermarket loyalty cards)? What would such an application look
A major issue for information technology adoption in SCM is the financial and resource investments required by all supply chain partners to implement state-of-the-art applications. For small-scale suppliers with low profit margins, this is difficult, if not an impossibility. How might their larger
Discuss the four barriers to information visibility and transparency. If you were designing a new supply chain, how would you prevent each of these barriers occurring?
As discussed above, information complexity, proliferation, diffusion, velocity and accuracy are key concerns in contemporary SCM. Information technologies are evolving to manage these issues, but what of the users? As discussed in Chapter 11, logistics tasks are increasingly more information
Discuss the emerging importance of knowledge management in supply networks.
Discuss the use of RFID in SCM to provide real-time information visibility.
Define various information technologies employed in logistics and SCM.
Explain the need for information visibility and transparency across the supply network and outline the barriers to achieving it.
Define the role of information in contemporary global supply chains.
With the evolution of mobile communications (e.g. smartphones and tablet computers) and warehouse automation and MHE, consider what warehouse job roles and tasks will exist in the future. How will they differ from today?
List the various information sources from across the supply chain that will improve order delivery and discuss how not having each would impact delivery.
In the context of postponement, how might downstream distribution centres be viewed as value-adding?
Offer insights into how warehouses are managed and how work is organised.
Explain materials handling processes within warehouses and distribution centres.
Explain how material movements are planned and controlled.
Define the role of warehousing in contemporary global supply chains.
Why should a customer be concerned about transit inventory cost if he pays for the inventory only when the merchandise arrives at his premises?
Discuss the concept of replacing inventory by information.
Why is Amazon.com able to provide a large variety of books and music with less safety inventory than a similar bookstore chain selling through retail stores?
Explain how a reduction in lead time can help a supply chain reduce its inventory buffer without hurting customer service.
Identify inventory reduction strategies including just-in-time inventory management.
Introduce common inventory control systems designed to reduce costs.
Introduce the costs involved in inventory management.
Explain the significance of inventory in logistics and supply chain management.
How might technology and social networking impact on procurement activity?

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Global Logistics And Supply Chain Management 2nd Edition John Mangan - Solutions

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