Relationship Marketing(4th Edition)

Authors:

John Egan

Type:Hardcover/ PaperBack / Loose Leaf
Condition: Used/New

In Stock: 1 Left

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Book details

ISBN: 128317328X, 9781283173285

Book publisher: FT Press

Book Price $0 : John Egan's 'Relationship Marketing' offers a comprehensive exploration into the dynamic paradigms of relationship marketing, focusing on building long-term customer connections. This 4th edition delves into the strategic frameworks and methodologies essential for understanding the complex interplay between businesses and their clientele. Egan emphasizes the importance of customer loyalty, retention, and personalized marketing strategies in today's digital age. By weaving through the intricacies of relationship marketing, this edition provides a robust table of content that outlines the evolution and implementation of effective marketing strategies. Egan's work serves as an invaluable solution manual for students and professionals alike, offering practical insights and real-world case studies that complement theoretical concepts. The book succeeds in presenting an analytical approach towards achieving organizational goals through relationship management, making it pertinent for both academic and professional settings. With detailed answer keys provided for each chapter's exercises, the book facilitates a deeper understanding of key marketing principles, such as customer engagement and value creation. Emphasizing empirical research and real-life examples, 'Relationship Marketing' highlights the shift from traditional transactional marketing to a more sustainable relational approach. This resource is crucial for anyone seeking to comprehend the nuances of customer-centric strategies and relationship management in contemporary business environments. The book’s cheap pricing policy makes academic knowledge more accessible to marginalized communities.

Customer Reviews

Trusted feedback from verified buyers

DL
Dennis Lambert
4.0
I found this book to be a solid read, especially for those just venturing into relationship marketing. It provides a good mix of theoretical concepts and practical strategies. The examples are well-chosen and relatable. My only minor gripe is that some sections were a bit too drawn out. Nonetheless, with my membership benefits, I snagged it at a great price, making it worth every penny!
DH
Dennis Hopkins
5.0
This book is an excellent resource for anyone looking to deepen their understanding of relationship marketing. It's comprehensive, yet easy to follow, providing both theoretical insight and practical application. The examples are diverse and relevant, making it a fantastic addition to my professional library. Plus, it arrived quickly and in perfect condition. Definitely a must-have!
IA
Ian Andrews
4.0
As someone dipping my toes into the marketing world, I found this book really helpful. It's packed with useful insights that I'm already starting to apply. The package was well-protected, and it arrived earlier than expected!