Question: This case describes the problem facing a new department supervisor when HR policies and discipline have been handled poorly in the past. (For the case,

This case describes the problem facing a new department supervisor when HR policies and discipline have been handled poorly in the past. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)

1. What are the HR policies and processes that could have kept the problem from happening?

2. What can George do to resolve the problems, and establish a more coordinated department?

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