Question: This case describes the problems that can occur when trying to coordinate time-off leaves for employees. (For the case, go to www.cengage.com/management/mathis or visit the

This case describes the problems that can occur when trying to coordinate time-off leaves for employees. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)

1. What problems exist with the benefits program offered by the employer, as described in the case?

2. What can be done to deal with Connie and to prevent similar problems from arising with other employees in the future?

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