Organizational Behavior Key Concepts, Skills & Best Practices 5th edition Angelo Kinicki, Mel Fugate - Solutions

Which of the communication barriers do you think are most likely to affect Brian Dunn when communicating via social media with Best Buy employees?
Which barriers do you think are most likely when communicating with Best Buy customers?
How effective of a listener is Brian Dunn? Use Table 12-3 and the text to support your answer.
Assume you are Brian Dunn. Describe the elements of a social media policy you would put in place at Best Buy. Include an explanation of consequences for violations of the policy.
Use the perceptual model (Figure 12-1) and barriers of communication (Table 12-1) to identify the most common barriers to communication between you and your boss or you and the professor of this class. What can you do to improve this communication? Do the same for communications between you and
What are some sources of noise that interfere with communication during a class lecture?
Which barrier to effective communication is most difficult to reduce? Explain.
What are the pros and cons of using social media at work? Discuss.
Describe three influence tactics Raj Gupta used to close the deal with Andrew Liveris and Dow Chemical.
Explain how each of the three influence outcomes was evident during the deal between Dow and Rohm and Haas.
Provide examples of three different bases of power used by Raj Gupta in his dealings with Andrew Liveris and Dow Chemical.
Describe how Raj Gupta used three different political tactics to close the sale of Rohm and Haas.
Choose one of your current work or school goals. Then identify somebody that can help you achieve that goal. Which bases of power and influence tactics can you use to influence that person to help you achieve your goal? Explain not only which bases of power and influence tactics you could use, but
Describe a personal experience, or a situation you read about in the news in which too much empowerment was used.
Why do you think organizational politics is triggered primarily by uncertainty?
How much impression management do you see in your classroom or workplace today? Citing specific examples, are those tactics effective?
Think of a situation at work or school where somebody clearly used politics in a negative way. What could have been done to prevent this from happening?
To what extent does Lynn Tilton fit your prototype of an effective leader?
To what extent does Lynn Tilton display situational approaches toward leadership? Explain.
Is Lynn Tilton more of a transactional or transformational leader?
Which of the four types of transformational leadership behavior are displayed by Tilton? Provide examples.
Do you agree with Barbara Kellerman's conclusion that leadership is not a moral concept? Explain.
Is everyone cut out to be a leader? Explain.
Does it make more sense to change a person's leadership style or the situation? How would Fred Fiedler and Robert House answer this question?
Was Ford more mechanistic or organic in the approach it used to restructure? Explain.
Based on the contingency approach toward organizational design, where did Yahoo go wrong with its new structure?
Why is it appropriate to view modern organizations as open systems?
In a nutshell, what does contingency organization design entail?
If organic organizations are popular with most employees, why can't all organizations be structured in an organic fashion?
Do you think future organizational change will (a) stay about the same as it is now, (b) decrease, or (c) increase?
How would you respond to a manager who made the following statement? "Unfreezing is not important, employees will follow my directives."
How would you assess the extent to which an organization is truly a learning organization? Discuss different alternative methods.

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