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organizational behavior
Questions and Answers of
Organizational Behavior
Consider O'Donoghue and Rabin's model of choosing when to complete a one-time task. Let δ = 1, β = 0.5, and β = 1. For each of the following profiles, solve for the time-consistent, naïve,
Consider the problem of the sophisticate who has a membership at the gym. Let us limit the problem to four periods. Exercising in any period yields an immediate cost of c and a reward in all
Consider O'Donoghue and Rabin's model of choosing when and which activity to do. In each case, suppose that β = 0.6 and β = 1.a. Suppose v1 = 22, c1 = 0, v2 = 40, c2 = 40. Solve for the behavior
Economists often model businesses as strictly maximizing profits. However, we also observe many firms giving money to charity or providing some of their products to disadvantaged consumers for free
Consider Hong, who is endowed with a number of tokens. The tokens can be allocated between Hong and another person. Each unit of Hong's own consumption, x1, can be purchased for p1 tokens. Each unit
Consider the prisoner's dilemma game, in which two prisoners are accused of a crime. Both are isolated in the prison. Without a confession, there is not enough evidence to convict either. Any
Inequity aversion has been used to explain why outcomes in the ultimatum and dictator games deviate so distinctly from the selfish outcomes generally predicted in economic theory.a. Derive the
Consumers often impose rules of fairness on the firms that sell them goods, leading to the failure of markets to clear. Several theories suggest that when markets clear, we achieve a desirable
Consider again the prisoner's dilemma. Use the kindness functions defined in equations 15.14 and 15.16 to determine a fairness equilibrium for the game. Describe how the motivation for fairness could
Consider the game represented in Figure 15.7, often referred to as Chicken. This game is intended to represent the decisions in a game of chicken where two drivers drive their cars directly at each
Consider the extensive form psychological game described by Figure 15.8 in which Player 1 first can choose either Down, resulting in a reward of 0 for both players, or Up, resulting in a node in
Trust is not easily observed in isolation. Rather, it must be measured simultaneously with reciprocity. Describe why these two must coexist, and what this could mean for interpreting our measures of
Find an example of how trust can reduce the costs of a transaction. What institutions may help to facilitate this trust?
Consider that you are a bank manager. You know that if depositors trust your bank, they will be willing to take a smaller interest rate. a. Given what we know of how people develop trust, what might
Find an example of how an advertising campaign tries to enhance trust. What is the motivation of the firm? What principles do they use to enhance trust?
How can you use the principles of this chapter to improve your performance in job interviews? In what other settings could you apply these principles?
From its founding in 1897, the J.M. Smucker Company recognizes that acting ethically is a key element of its success. The manufacturer wants to ensure that its fruit spreads, frostings, juices, and
What do you think are the most important things a manager does? Is how a manager does these things also important? Why or why not?
Why will learning about OB help you to get a better job and a better career, and be a better manager?
Think of something that you believe leads to employee productivity based on intuition that may not prove to be true if tested systematically. Now apply the scientific method and describe how you
Sue Ryan left the corporate world to open her own business, Camp Bow Wow, to enjoy-and pass on-the better managerial practices that she'd encountered in her career. Her strategy for managing her
Imagine being a new manager at Happy Time Toys, a company that designs and manufactures novelty toys. While attending a group meeting with your boss and two coworkers, your boss asks for ways of
East coast grocer Wegmans views diversity as more than just a legal or moral obligation or business necessity - to them it is a business opportunity. The company strives to attract and retain a
Which do you think is more important to team performance, surface-level or deep-level diversity? Why?
How can diversity create a competitive advantage for a firm?
If a subordinate came to you and said that they felt the company's new diversity hiring initiative was unfair and would compromise their well-deserved opportunities for advancement, how would you
What can leaders do to be effective when team members are from different cultures and have different expectations about how the leaders should behave?
What roles do changing technologies play in your daily activities?
Do you think that concerns regarding ethics will become more or less important in business? Why?
What are your personal opinions about international outsourcing in the garment industry? Do you think that lower prices are worth sending U.S. jobs to other countries? Explain your answer.
Black Diamond Equipment specializes in climbing and skiing equipment. Theglobal company looks for employees who share the company's attitude, values,and passion toward outdoor sports and ethical
Imagine trying to write a project status report for Happy Time Toys with three other team members when an older team member tries to take the project over, believing that you're too inexperienced to
Global shipping company FedEx has a "people first philosophy and believes that for the company to deliver world class customer service its managers must also have an attitude of service in managing
What is a psychological contract? Why is it important? What psychological contracts do you currently have?
What individual differences do you feel are most important to organizations? Why?
Which of Gardner's multiple intelligences do you feel are most important for managers?
Do you think emotional intelligence is important to managers? How would you assess emotional intelligence in deciding who to promote to a managerial position?
Barcelona Restaurant Group is always trying to attract and retain only those employees who reinforce its service-oriented culture and provide top quality customer service. The manager being
While waiting for a phone call with two subordinates, imagine that another subordinate walks into the room and has a loud, frustrated outburst after being unable to find something. The other
If your boss was not sure it would be worth the investment to change the company's hiring practices to include an evaluation of applicants' attitudes, what would you tell him or her?
Do you think that it would be easy to influence a subordinate's attitudes, values, or emotions? Why? Which would have the largest influence on the employee's behavior? Why?
What are the components of an individual's attitude? Relate each component to an attitude you currently have about something.
Do terminal or instrumental values have a larger influence on your behavior at work? Explain.
Do you consider yourself a Type A or a Type B person? Why? Do you think a person who is a Type A can change to become more like a Type B? If so, how?
What are the major stressors for a student? What consequences are students most likely to suffer as a result of too much stress?
Recycline began in 1996 when founder Eric Hudson designed an innovative toothbrush out of all-recycled material. Today, Recycline's eco-friendly product line, Preserve, includes a range of personal
Imagine meeting with a subordinate who has been working at Happy Time Toys for a month and can't yet meet the company's goals. The subordinate tried hard to perform well during the training session
Mike Boyle is the co-owner and manager of Mike Boyle Strength and Conditioning, a gym based in Woburn, Massachusetts. Mike's vision for his gym ishe wants everyone to see the gym simply as a place
Imagine working in a group with two other members asked by your boss to brainstorm names for a new product. The other two members stop after quickly generating 3-4 weak ideas and want to quit. One
Whole Foods Market started with one store with 19 employees in Austin, Texas. Today, with 370 stores and 54,000 employees, it is the leading natural and organic foods supermarket. WFM's motto is
Why are employees having their performance measured and evaluated all the time instead of simply being left alone to do their jobs?
Until the late 1990s, Brad John and John Sencion worked in different areas of NewYork's fashion industry. During a flight from New York to Paris in 1998, the weary travelers came up with an idea for
Imagine that a coworker is complaining to you about being upset after learning that another coworker is being paid more despite the complaining coworker being at the company a year longer. What do
IDEO is a global award-winning design firm. IDEO's corporate philosophy is that teamwork improves innovation and creativity. Project teams share and improve ideas by leveraging members' skills and
Think about an effective team you have been on. What made it effective? Think about an underperforming team you have been on. Why was it underperforming?
Do you think a team contract would improve the effectiveness of teams? Why or why not?
Which do you feel is more important to team performance, informational diversity or demographic diversity? Why? Do multicultural teams increase this type of diversity? If so, how?
For years Evo has supported athletic teams, but only recently did the Seattle-basede-commerce company launch a formal work team. The new group, which is comprised of a photographer, designer, and
Imagine being part of a group meeting with two coworkers and the boss to discuss a situation with a customer who wants a 30 percent discount on an order because it will be a week late. The team can't
When an organization's leaders and members allow themselves to be captured by their own beliefs, they see only what they want to see. Many feel that groupthink explains the excessive credit expansion
A tornado devastated Greensburg Kansas. The mayor stated the tornado was actually an opportunity to rebuild a 'green town'. There was opposition from the town residents. 1. Cite reasons for and
Imagine being part of a group with three other coworkers trying to make decision about whether to discontinue funding an underperforming product. The group has been working together on the product
What are the implications of organizational diversity on the communication media the company should use?
Think of a time when you have been persuaded by someone to do something. Why was the other person able to change your attitude or behavior?
If you had to tell your boss bad news, what communication media would you use?
Which do you think is more important for organizations: downward communication or upward communication?
Which do you think is more important for organizations: formal or informal communication?
What role, if any, do you feel the grapevine plays in organizations?
1. What characteristics of information are most important in Intermountain Healthcare? 2. How is the horizontal form of communication more prominent in Intermountain Healthcare? 3. In what way is
Imagine having a tight deadline requiring you to focus on writing a report for the rest of the day in order to get it done on time. A worried looking subordinate enters your office and ineffectively
Technology provider Cisco Systems Inc. puts a high value on ethics and corporate social responsibility. Cisco had been cramming ethics information down employees' throats. Because employees are
A growing number of small and mid-size businesses are enlisting ombudsmen to handle internal conflicts. At Sigmet, a Massachusetts data processor design company, even small coworker disagreements
Have you ever experienced a constructive conflict? What happened? How was the disagreement resolved?
Have you ever experienced a dysfunctional conflict? What happened? Why was the conflict not resolved earlier?
How can managers promote constructive conflict?
Which of the conflict causes do you feel is most challenging to a manager? Why?
Think about a current conflict you are experiencing with a coworker, friend, or family member. Which of Glasl's conflict stages are you in? What can you do to keep the conflict from escalating to
If two of your subordinates were experiencing task conflict, what would you do to manage it? Why?
What could you do to minimize the potential for negative outcomes in cross-cultural negotiations?
1. What is the primary problem that education directors face when recruiting instructors to teach at Maine Media Workshops? 2. What sources of conflict are hampering recruitment at Maine Media
1. What types of conflict is the team experiencing in the challenge video? 2. What aspects of the negotiation process would best resolve the conflict and why would this work? 3. What conflict
1. Where does Hewitt's leadership fall on the Managerial Grid discussed in the chapter? Explain. 2. What deficiencies or shortcomings would you identify in Hewitt's leadership? 3. Is Hewitt's
1. Is Alex an effective manager? Is he an effective leader? Justify your answers for each question. 2. Does Amy demonstrate effective leadership in the challenge video? In what way is she an
1. Explain how Chief Wearing can exhibit a transformational leadership style in his role as police chief. 2. Describe the environment facing Chief Wearing in terms of leader-member relations, task
1. How would you describe Danielle Oviedo's approach to leadership? 2. What would you predict about Danielle's future success as a leader? Why? 3. In what ways, if any, does Danielle function as a
1. In terms of LMX, what type of relationship is exhibited in the challenge video? 2. In the challenge video, according to the Hersey Blanchard model, how does Amy perceive Alex? 3. Which other
You are a manager responsible for choosing one new project to support. Each project has merit, and you feel that they all have an equal chance of success. As the meeting comes to a close, your team
What power(s) does your instructor have?
What influence tactics does your instructor use to motivate you to learn?
Is another person's ethics important to you in your decision to allow that person to influence you? Why or why not?
How can you ethically use power, influence, and politics to get a promotion?
Have you ever tried to influence your boss to do something? What upward influence tactics did you try? Were you successful? Why or why not?
Are office politics bad? Why or why not?
How do you use impression management at work?
1. Describe the power relationship between Numi and its supply chain partners? 2. In the video, what issues with China-based suppliers require Numi's managers to use influence and persuasion
Imagine learning that your boss is trying unsuccessfully to influence a peer of yours to organize the company picnic again this year. When you are asked to try to influence the stubborn subordinate
1. How would working for Morning Star be different from working at a traditional, bureaucratic company? What would be the most positive and negative aspects of the experience? 2. Do you think the
How do you think your career path might differ in a hierarchical versus a flat organization?
Why do you think companies are moving toward flatter, more organic structures? Do you think this is appropriate?
What areas of an organization (e.g., what functions) do you think are the best to centralize? Which are the best to decentralize?
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