Organizational Behavior 18th Edition Stephen RobbinsTimothy JudgeTimothy Judge, Timothy Judge - Solutions

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What leadership steps did John Chambers take to ensure that Cisco remained flexible and adaptive?
It is said that if you are not leading change, you are not leading. Do you agree or disagree with that statement? Explain.
Why is upward communication so difficult to achieve in organizations?
Explain the barriers that exist and how leaders might overcome them.
Why is a strong emotional bond with the company especially important in times of change? What specific steps can leaders take to create such a bond?
Do you agree that traditional approaches to leadership development can hurt a company's effort to develop effective change leaders? Explain.
1. What are the strengths and weaknesses of Carlos Ghosn's approach to change leadership at Nissan? To what extent has he succeeded in mobilizing adaptive behavior on the part of employees? 2. Using the core tasks of leadership (Exhibit 8-1, page 190), evaluate Ghosn's change leadership at
Where do you stand on the various debates and controversies surrounding going green? Is protecting the planet a business's responsibility or does it distract from their main purpose? Can every organization really have a triple bottom line or will financial performance always outweigh other outcomes?
It is said that going green is now the main source of innovation within companies. Do you agree? How does sustainability support innovation?
The chapter argues that collaboration is the main behavioral change that needs to accompany going green. Do you agree? Explain.
Are excellent green leaders the same as excellent leaders or are important additional skills needed?
1. What triggered Gabrielli's commitment to going green at Petrobras? 2. How would you evaluate Petrobras' sustainability effort? What have they done well and/or not so well in the transformation? 3. Do you agree with Gabrielli's assessment of the success of green policies at Petrobras? Explain.
1. In what ways does Sue Ryan perform each of the three basic managerial roles-interpersonal, informational, and decision making? How about Candace Stathis? How must both Ryan and Stathis make use of the four critical managerial skills-technical, interpersonal, conceptual, and diagnostic? In the
1. Google "Holden Outerwear" and check out some of the company's online advertising (much of which appears in the advertising of distributors and retailers). Typically, what product features are stressed? Which features are designed to make products "look great"? Which features qualify as
Recall a situation in which you made attributions and describe using the framework in Figure 3.4.
How easy is it to measure personality?
How important do you believe it is for organizations to consider personality in hiring decisions?
1. The manager of an IT department is responsible for the resources used by an organization to manage the information that it needs in order to carry out its mission. As for MG+BW, you can check out its mission at www.mgbwhome.com. Given this information, try to identify and describe some of the
1. Clearly, both Josebachvili and Levy are highly self-motivated people and managers. Judging from the video, what traits do you see in them that probably contribute to self-motivated behavior, both in and out of the workplace? And what about you? What traits do you share with Josebachvili and/or
1. Based on what you saw, which is more effective-positive reinforcement or punishment? 2. How did positive reinforcement and punishment affect the "employee" in the demonstration? How did it affect the "boss"? 3. What, in your opinion, are the likely long-term consequences of positive
1. If the model of performance-enhancement methods encapsulated in Figure 5.1 is valid, Barcelona's top managers believe that employees can potentially be motivated to enhance performance. Judging from the video, which perspective on motivation do you think they prefer-need, process, or learning
1. In what sense does goal setting play a role in Barcelona's methods for enhancing performance? Judging from the video, how would you respond to the following questions: What kind of goals does Barcelona set for its managers and chefs? Are those goals difficult? Does the company's level of goal
1. Would you say that Carleo is primarily a Type A or a Type B personality? If-like most people-she exhibits behavior patterns typical of both types, what are her most prominent Type A and Type B behavior patterns? 2. How would you rank Carleo in terms of hardiness? In terms of optimism? Be
1. According to Pearl, what are the most important factors about which every business has to make critical decisions? Does this principle apply to the "business" of managing your life? Explain your answer in as much detail as possible. 2. Explain how Pearl's approach to optimizing sales at Modern
1. Both the video and the case written to accompany it consistently use the terms team or teamwork. In Chapter 10, we use four criteria to characterize a team as a small number of people with complementary skills who are committed to a common purpose, common performance goals, and an approach for
1. Think about Brush's recollection of a group-based project in college. Explain why she's essentially accurate in characterizing the participants as a group rather than a team. Now assume that you're a college teacher (you can teach any subject you want). Think up a project for your class that
What methods were used, or should have been used, to improve communication in the situation you described in question 9?
1. Review Figure 11.1 in the section on the purposes of communication in organizations. Of the three main purposes diagrammed in the figure, which is the most important at Plant Fantasies? How does it relate to the two other purposes identified in the diagram? In answering both questions, be
What role does luck play in leadership?
Are there factors about the leaders you researched that might have predicted their success or failure before they achieved leadership roles?
What are some criteria of successful leadership?
1. What do you think of when you think of a brand? In what ways can Camp Bow Wow be considered a brand? Clearly, Ganahl's primary focus as a manager is brand management-the application of marketing techniques to her product or brand. Why is her commitment to brand management so strong? In what ways
1. How can each of the two contemporary situational theories of leadership discussed in the chapter-the leader-exchange model (LMX)and the Hersey and Blanchard model-help to explain Oviedo's success as a leader at Numi? Which of the two is more useful? Why? 2. Use the concept of transformational
1. The introduction to the case explains that when we consider an organization as the anchor of a supply chain, we extend the boundaries of the organization itself. Brian Durkee, for example, manages the members of Numi's supply chain, which are external to the organization, in much the same way
1. Would you be enthusiastic, nice, and fun if you worked for Barcelona? Why or why not? 2. Focusing on the issue that's central to this video-HR strategies and processes-explain why conflict is liable to arise at Barcelona. Judging from the video, what types of reactions to conflict-avoidance,
1. How would you summarize Smith's organizational goals for Modern Shed? How would you summarize the company's organizational structure? Are its goals and structure compatible? If so, why? If not, why not? 2. What are the divided tasks that Modern Shed must perform in offering its products and
1. Our video opens with Joe Whinney's statement that "strategy is actually the easy part." As it unfolds, however, the video suggests that Whinney may have overstated the case. Judging from the video, explain Whinney's original strategy in your own words: Exactly what kind of chocolate company did
1. Review Table 18.1. Which definitions of organization culture seem to be most applicable to the culture of Camp Bow Wow? Explain your choice(s). 2. In what ways has Ganahl worked to create an organization culture? What values has she tried to establish? What vision has she tried to create? What
1. Holden came into being because its founders wanted to change the type of products offered by a certain industry. Of the four forces for change discussed in the chapter-people, technology, information processing and communication, and competition-which have been the most important in driving
How does systematic study contribute to our understanding of OB?
1. How might the R2D2 drones influence employee behavior? Do you think they will cause people to act more or less ethically? Why?2. Who should get the drones initially? How can you justify your decision ethically? What restrictions for use should these people be given, and how do you think
1. Let's say you work in a metropolitan city for a large department store chain and your manager puts you in charge of a team to find out whether keeping the store open an hour longer each day would increase profits. What data might be available to your decision-making process? What data would be
How does workplace discrimination undermine organizational effectiveness?
How do other differentiating characteristics factor into OB?
What are the relevant points of intellectual and physical abilities to organizational behavior?
1. What changes in employment relationships are likely to occur as the population ages? 2. How can organizations cope with differences related to age discrimination in the workplace? How can older employees help?
What are the three outcomes of job satisfaction?
How do employees respond to job dissatisfaction?
1. What characteristics of FWAs might contribute to increased levels of job satisfaction? 2. How might FWAs affect a company's bottom line?
1. Should organizations work to create jobs that are satisfying to individual employees?2. Are there any potential drawbacks to the job crafting approach? If so, how can they be minimized?
How are emotions different from moods?
1. What do you think are the best workplace applications for emotion reading technology? 2. What are the ethical implications of reading faces for emotional content in the workplace?
Research shows that acts of coworkers (37 percent) and management (22 percent) cause more negative emotions for employees than do acts of customers (7 percent). What can Laura's company do to change its emotional climate?
How do the concepts of core self-evaluation (CSE), self-monitoring, and proactive personality help us to understand personality?
What are the differences between person-job fit and person-organization fit?
How do Hofstede's five value dimensions and the GLOBE framework differ?
Do you think you should feel free to "job surf"-purposely moving from job to job as soon as the desire strikes? Do you think employers have a right to ask about "job surfing" plans when they interview you?
What are the parts of the three-stage model of creativity?
1. How might the misperception about the importance of having an e-portfolio have begun? 2. What do you think would be the best way to deliver an e-portfolio to a prospective employer?
Why is employee job engagement important to managers?
What do you think is the ideal ratio? Why might the ideal vary from country to country?
What are the motivational benefits of the specific alternative work arrangements?
How can employee involvement measures motivate employees?
How can the different types of variable-pay programs increase employee motivation?
What are the motivational benefits of intrinsic rewards?
What are the key components of the punctuated-equilibrium model?
How do status and size differences affect group performance?
How can cohesiveness and diversity support group effectiveness?
Social loafing has been found to be higher in individualist nations than in other countries. Do you think this means we should tolerate shirking on the part of U.S. students and workers to a greater degree than if someone else does it?
How was the common ground established by the reconnaissance subgroups different from the common ground established by the cave subgroups?
What are the five types of team arrangements?
What are the communication differences between downward, upward, and lateral communication sent through small group networks and the grapevine?
How do you overcome potential problems of cross-cultural communication?
1. Are the drawbacks of the corporate leveraging of social media sufficient to make you think it's better for them to avoid certain media? If so, which media? 2. What do you think is the future direction of social media in business? How might emerging technologies change your forecast?
1. What are some of the ways people misuse PowerPoint? What are the potential consequences? 2. List the pros and cons you see for managers avoiding PowerPoint as a mode of communication?
What are the conclusions of trait theories of leadership?
What are the contingency theories of leadership?
How do the contemporary theories of leadership relate to the earlier foundational theories?
In what ways can leaders create ethical organizations?
How can leaders have a positive impact on their organizations through building trust and mentoring?
What are the challenges to our understanding of leadership?
Would you suggest applying Buckingham's steps to your organization? Why or why not?
What are the causes and consequences of abuse of power?
How do politics work in organizations?
What are the causes, consequences, and ethics of political behavior?
1. What types of power and influence are organizations using when they require employees to sign over their creative rights to the company? Why are these tactics effective?2. Do the results of the Lobel and Amir study fit with the ways the chapter describes employee reactions to organizational
1. Should Barry complain about his treatment? To whom? If he does complain, what power tactics should Barry use?2. Do you think Barry should look for another job? Why or why not?
What are the steps in the conflict process?
What are the five steps in the negotiation process?
1. What do you see as the potential downside of the HR manager's abstaining from discussing the pay issue further with the candidate?2. If the candidate were hired at the reduced rate she proposed, how might the situation play out over the next year when she gets to know the organization and pay
How can Matt and Peter develop an active problem-solving discussion to resolve this conflict? What could effectively be changed, and what is probably going to just remain a problem?
What are seven key elements to define an organization's structure?
What are the characteristics of the functional, divisional, and matrix structures?
What are the characteristics of the virtual structure, the team structure, and the circular structure?
How might downsizing affect organizational structures and employees?
How are mechanistic structures and organic structural models similar and different?
If long-term employment security isn't feasible, what alternatives might employers provide to help employees make smoother transitions?
Do you think Apple's success was entirely dependent upon Steve Jobs' role as head of the hierarchy? What are the potential liabilities of a company's being so strongly connected to the decision making of a single individual?
1. Do you think this is a case of the difficulty of launching new technology (there are "bugs" in any system), or one of an unsuccessful launch?2. What type of executive management structure do you think would be most conducive to getting the Dream liner past a component failure and back in flight?
What are the similarities and differences in creating an ethical culture, a positive culture, and spiritual culture?

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