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organizational behavior
Questions and Answers of
Organizational Behavior
Describe when each of the decision making models presented in the textbook are applicable in organizations. Which model do you think it most effective and why?
Name and describe "The principles of Responsible Management Education".
Describe clearly what is meant by escalation of commitment and describe the possible causes.
What is authentic leadership and what is the impact on organizations of this type of leadership style.
The process of gaining self-knowledge can begin with some reflections on which three basic types of relationships?
Name and describe the two factors in particular that are crucial for enhancing self-awareness.
Name and describe the components of Living Intentionally through self-leadership
Define what is meant by work-family conflict and describe the reasons why work-family can arise.
Describe the two key ways that individuals can use to manage stress.
Name and describe the four steps of the creative process.
First, creative people generally have a deep knowledge of the problem area they are working on. That means, for example, that a well-trained chemist is far more likely to come up with a novel
Name and describe the five strategies that are useful for improving creativity.
What is organizational politics and describe how a sustainable approach can impact politics in an organization.
What is interpersonal trust and why is trust important to organizations?
What are the six suggestions for building trust in an organization?
Describe the steps in conventional delegation and sustainable delegation.
Distinguish between distributive, procedural and interactional justice and choose which is most important to organizations.
Name the key influence tactics in an organization and describe how to use them.
Name and describe the key conflict styles that are present in an organization and choose which style most organizational members will use.
What are the four ways in which transformational leaders can create change in the employees and the organization? Provide personal examples from your own experience (or examples from the news) of
What is Emotional Intelligence (EI) and why is it important to understand emotional intelligence?
Name and describe the five basic styles of the Leadership Grid.
Describe the assumptions of and name and describe the four styles of leadership from Robert House's path goal theory.
Name and describe the five basic styles of the Leadership Grid. Discuss.
Define the terms: group and team. Distinguish between these two terms.
Name and describe eight teams that you are likely to encounter in organizations.
Describe what happens in the forming/first stage of team development.
Describe what happens in the storming/second stage of team development.
Describe what happens in the norming/third stage of team development.
Describe what happens in the performing/fourth stage of team development.
Describe the reasons why conflict can arise in organizations and how these conflicts can be resolved.
Identify and briefly describe the four steps of the communication process. What are the key similarities and differences between a conventional and a sustainable approach to the communication
Explain why upward constructive criticism seems to be such a challenge in the conventional approach.
Why is context important in decoding a message? Give an example.
What is the difference between treating contextual features as "noise" that hampers the communication process versus "diversity" that enhances the communication process?
Define what is meant by filtering and name and describe the approaches to filtering.
Define encoding and describe the two tasks senders must perform when encoding a message.
What is the most important decoding skill and what is the key difference between active and poor listening?
Define what is meant by media richness and name and describe the richness of various communication media sources.
Describe the four fundamental issues of organizational structure. Which do you think is the most important, and which is the least important? Explain your answers.
Define, contrast, and compare standardization and experimentation. Is one merely the opposite of the other? What are the underlying assumptions for each?
Define what is meant by organizational culture and describe the characteristics of organizational culture.
Define organizational structure and name and describe 4 structures in an organization.
Name and describe the visible elements of an organization's culture.
List the four fundamentals of organizational structure and describe each from a conventional and a sustainable perspective.
Name and describe three organizational structures that can include individuals from outside the organization.
Define what is meant by dignification and describe the characteristics of dignification.
Describe how an organizational culture is created. In addition, describe how an organizational structure is created.
Describe what is meant by a strong culture and describe how to reinforce a strong culture.
Name and describe the four types of organizational culture and briefly describe the advantages of each.
Distinguish between a mechanistic and an organic organizational structure from the conventional perspective and the inward-facing and outward-facing structures from the sustainable OB perspective.
Name and describe the four main possible strategies from conventional theory and name and describe the four parallel strategies from sustainable OB theory.
Name and describe the four basic organizational types.
Define what is meant by performance appraisals and describe the three steps in the performance appraisal process.
Describe what a sustainable approach to appraisal systems may entail.
Distinguish between the terms: training and development and discuss the elements of training, as well as on-the-job training.
Name and describe the elements of the Job Characteristics Model and discuss how each element can be made more motivating.
Define the term reinforcement and distinguish between a positive and negative reinforcement.
Define organizational change and name and describe the six types of organizational change presented in the chapter.
Describe how organizational members recognize the need for change.
Describe what happens during the unfreezing step in the change process.
Describe the reasons organizational members may resist change.
Name and describe the target areas for organizational change interventions.
Name and describe the ten causes and consequences of why managers may fail to get results during change.
Describe what happens during the refreezing stage of the change process.
Identify and describe the four steps of the entrepreneurial process. What are the differences between the conventional and sustainable approaches in each step?
Identify and describe the five parts of a new venture's plan. What are some differences based on the type of venture-conventional or sustainable?
What are the pros and cons of developing a detailed plan for a new venture prior to start-up?
Distinguish between the various forms of entrepreneurship.
Name and describe all the steps of the entrepreneurial process from the conventional and the sustainable process.
Describe the factors that influence taking the initiative to act on an opportunity.
Name and describe the various financial resources that can be used to finance businesses.
Discuss elements of a business plan from a conventional and a sustainable perspective, including the importance of the plan.
Warren Bennis described the differences between management and leadership. Discuss these differences and give examples.
The three competencies of leadership are diagnosing, adapting, and communicating. Discuss and describe what skills are required in each competency.
The four functions necessary for management processes are planning, organizing, motivating, and controlling. Discuss these functions and describe what each function involves.
Discuss the three areas of skills required of managers and how the needs for each skill change as manager advances in an organization. What skills are required in each competency?
What types of expertise are necessary for effective human skills?
a. How has Listo Systems felt the impact of power shifting from the Seller to the Buyer? b. What external environmental factors are affecting Listo Systems? Listo Systems is a graphic service agency
Why do managers study motivation and behavior?
What is cognitive dissonance? Give some examples of situations that might create dissonance in an individual. What does cognitive dissonance have to do with blocked need satisfaction?
Discuss the changes in motive strength.
Use the components of Victor H. Vroom's Expectancy Theory to discuss the following examples: Monica would like to be a star basketball player. She has been observing the coach and it seems to her
Use Maslow's Hierarchy of Needs as a foundation for discussing the following situations: Situation 1: Todd Jamison has heard a rumor that his job may be eliminated next month. His boss, Lucia Conti,
a. Discuss Jacquie's dilemma in terms of cognitive dissonance. b. How could this new information on KTI's willingness to fully commit to "going green" affect Jacquie's perception of the company she
Discuss the original purpose of the Hawthorne studies, as opposed to what they ended up showing. Make a list of points illustrated by the Hawthorne studies.
Discuss McGregor's Theory X - Theory Y. What are the important limitations of each?
Using Argyris' Organizational Value system and Immaturity-Maturity Theory, discuss business organizations with which class members are familiar. In what ways do these organizations support Argyris'
Identify the hygiene factors and motivators (Herzberg) in the following examples. Predict whether the individuals are likely to be dissatisfied, neutral, or satisfied. Bonita works for a small
What theories and/or studies could be applied here to better understand what motivating employees at Listo Systems is? One of the key reasons for Listo Systems' early success and growth was the
Compare and contrast Scientific Management and the Human Relations Movement.
Discuss three out of the seven factors that together make up the ACHIEVE model. How can a manager use these factors to approach problems?
What were the general conclusions of the trait approach to leadership?
Discuss the similarities and the differences in the findings of the Ohio State Leadership Studies and the Michigan Leadership Studies.
Consider Rensis Likert's Management Systems. What were the general conclusions?
a. Using the following scenario, consider Organizational Level 1: Key Players (Stakeholders) and Business Ideas (Purpose). Which Leadership Challenge response is most appropriate: Establishing,
Why study situational approaches to leadership?
Compare and contrast the Tannenbaum-Schmidt Continuum of Leader Behavior with Fiedler's Leadership Contingency Model.
Describe the House-Mitchell Path-Goal Theory and its view of appropriate leadership styles.
a. How could Jack's perception of Eileen's performance affect his leader behaviors when interacting with her? b. How could her co-worker's perception of Jack's leader behaviors toward Eileen affect
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