Introduction to Information Systems Supporting and Transforming Business 4th edition Kelly Rainer, Casey Cegielski - Solutions

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1. Why would the Olympics benefit from creating a strong environmental enterprise infrastructure? 2. How can the Olympics help support ethical e-waste initiatives? 3. Why would a sporting event like the Olympics be concerned with reducing its carbon footprint? 4. What could the Olympics do to help
Explain the four primary traits that determine the value of information.
Describe a database, a database management system and the relational database model.
Identify the business benefits of a relational database.
Explain the business benefits of a data-driven website.
Define a data warehouse, and provide a few reasons it can make a manager more effective.
Explain ETL and the role of a data mart in business.
Define data mining, and explain the three common forms for mining structured and unstructured data.
Identify the advantages of using business intelligence to support managerial decision making.
1. Determine whether an entry in Wikipedia is an example of transactional information or analytical information. 2. What is the impact to Wikipedia if the information contained in its database is of low quality? 3. Review the five common characteristics of high-quality information and rank them in
1. Describe how DiaMonD can support self-management for diabetes patients. 2. Discuss some of the benefits that DiaMonD can provide to diabetes patients and clinicians. 3. What are some of the barriers that can affect diabetes patients and clinicians in using DiaMonD for diabetes self-management
1. What do you think Mr Quan Rusk-Tieu meant by the term 'single source of the truth'? 2. What data would be useful in a university data warehouse? 3. Who would be expected to benefit most from using a university BI system? 4. What business outcomes could be achieved with a BI system? 5. Why is
1. How could YummyGoodness use smartphones and tablets to extend their services to customers? 2. Discuss the challenges YummyGoodness faces in using social media for marketing and customer ordering. 3. How could YummyGoodness improve its customer ordering systems? 4. How could YummyGoodness
Describe supply chain management (SCM) and its role in supporting business operations.
Identify the benefits and challenges of SCM along with its future.
Describe customer relationship management (CRM) and its role in supporting business operations.
Identify the benefits and challenges of CRM along with its future.
1. How could Dell use each of the five basic SCM components? 2. How has Dell influenced visibility, consumer behaviour, competition and speed through the use of IT in its supply chain? 3. Explain the seven principles of SCM with reference to Dell's business model. 4. How would operations
1. Define e-government. What purpose does e-government serve? 2. What are the different types of e-governments?3. Identify and discuss briefly the types of e-governments initiatives supported in the case study.4. What are the benefits of e-procurement? What issues are being addressed by
1. What would happen to Warner-Lambert's business if a natural disaster in Saudi Arabia depleted its natural gas resources? 2. Assess the effect on Warner-Lambert's business if the majority of Australia's eucalyptus crop were destroyed in a natural disaster. 3. Detail Warner-Lambert's three
Describe enterprise resource planning and its role in supporting business operations
Explain the business value of integrating CRM, SCM and ERP Systems.
Identify the benefits and challenges of ERP, along with the future of the connected corporation.
Identify the different ways in which companies can collaborate using technology.
Describe the business purpose of a content management system, a workflow management system and groupware.
1. Was the move from 20-year-old legacy systems at Stanford necessarily a good idea? Why or why not? 2. In your opinion, did Stanford spend too much time consulting the ERP vendors (Oracle and PeopleSoft) and not enough time consulting their own staff? 3. Can ERP systems work in universities or
1. How did ERP help improve business operations at Shell? 2. How important was training in helping roll out the system to Shell personnel? 3. How could extended ERP components help improve business operations at Shell?
1. Identify the effects poor information may have on a data visualisation project. 2. How does data visualisation use database technologies? 3. How can a business use data visualisation to identify new trends? 4. What is the correlation between data mining and data visualisation? 5. Is data
Explain the ethical issues in the use of IT.
Explain the importance of information privacy.
Identify the eight e-policies organisations should implement to protect themselves.
Understand protecting privacy in the context of cloud computing and transborder data flow in business.
Describe the relationships and differences between hackers and viruses.
Describe the relationship between information security policies and an information security plan.
Provide an example of each of the three primary information security areas: authentication and authorisation; prevention and resistance; and detection and response.
1. Explain how an effective record-retention system can also help an organisation to act ethically. 2. Identify two issues an organisation must consider when implementing a record-retention system. 3. What is the biggest ethical roadblock for organisations attempting to implement a
1. Define the relationship between ethics and the Sarbanes-Oxley Act. 2. Why is records management an area of concern for the entire organisation and not just the IT department? 3. What impact does implementing Sarbanes-Oxley have on information security in a small business? 4. What ethical
1. What reason would a bank have for not wanting to adopt an online transfer delay policy? 2. What are the two primary lines of security defence, and why are they important to financial institutions? 3. Explain the differences between the types of security offered by the banks in the examples
Explain why understanding trends and new technologies can help an organisation prepare for the future.
1. How could social networking influence innovation? 2. How could innovation help create new forms of green IT? 3. How could a virtual world help innovation? 4. How could virtual workforces take advantage of innovation to create new products? 5. What ethical issues might a company find when
Explain the benefits of being an informed user of information systems
Discuss the various career opportunities offered in the IT field.
What is a computer-based information system?
Describe the components of computer-based information systems.
Explain how information systems provide support for knowledge workers.
Why should employees in all functional areas become knowledgeable about IT?
Discuss several ways in which IT impacts employees at work.
What are some of the quality-of-life improvements made possible by IT? Has IT had any negative effects on our quality of life?
Describe the robotic revolution, and consider its possible implications for humans.
Explain how IT has improved healthcare practices.
Provide two examples of how Jane uses information technology to provide her service.
Identify and evaluate the advantages and disadvantages of outsourcing work overseas.
Can anyone do what Randy and Nicola Wilburn are doing? Or, does their strategy require special qualifications or knowledge? Support your answer. Explain how global outsourcing can affect people who are starting their own business.
What are the advantages of e-discovery software? Provide specific examples.
What are the disadvantages of e-discovery software? Provide specific examples.
Is the vast amount of medical information on the Web a good thing? Answer from the standpoint of a patient and from the standpoint of a physician.
What are the major reasons why it is important for employees in all functional areas to become familiar with IT?
Enter the Web site of UPS (www.ups.com). a. Find out what information is available to customers before they send a package. b. Find out about the "package tracking" system. c. Compute the cost of delivering a 10" x 20" x 15" box, weighing 40 pounds, from your hometown to Long Beach, California (or
What is a business process?
Define a cross-functional business process, and provide several examples of such processes.
1. Provide two specific examples of why it was so important for Wells Fargo and Wachovia to integrate their information systems so as to ensure the success of the merger. 2. Provide two specific examples of difficulties the companies experienced in integrating their information systems.
What is business process reengineering?
According to Porter, what are the five forces that could endanger a firm's position in its industry or marketplaces?
Describe Porter's value chain model. Differentiate between Porter's competitive forces model and his value chain model.
What is business - IT alignment?
Provide specific examples of the value that Amar provides his customers.
Discuss why people will give away their time and knowledge for free.
Describe the various ways in which the Internet can facilitate generosity.
Provide specific examples of problems that could occur at Progressive and Zappos if the firms' business strategy and information technology are not aligned.
Consider the student registration business process at your university:
Explain why IT is both a business pressure and an enabler of response activities that counter business pressures.
What does a flat world mean to you in your choice of a major? In your choice of a career? Will you have to be a lifelong learner? Why or why not?
What might the impact of a flat world be on your standard of living?
Is IT a strategic weapon or a survival tool? Discuss.
Describe the five forces in Porter's competitive forces model, and explain how the Internet has affected each one.
Describe Porter's value chain model. What is the relationship between the competitive forces model and the value chain model?
Surf the Internet for information about the Department of Homeland Security. Examine the available information, and comment on the role of information technologies in the department.
Access www.go4customer.com. What does this company do and where is it located? Who are its customers? Which of Friedman's flatteners does this company fit? Provide examples of how a U.S. company would use its services.
Apply Porter's value chain model to Costco (www.costco.com). What is Costco's competitive strategy? Who are Costco's major competitors? Describe Costco's business model. Describe the tasks that Costco must accomplish for each primary value chain activity. How would Costco's information systems
Apply Porter's value chain model to Dell (www.dell.com). What is Dell's competitive strategy? Who are Dell's major competitors? Describe Dell's business model. Describe the tasks that Dell must accomplish for each primary value chain activity. How would Dell's information systems contribute to
The market for optical copiers is shrinking rapidly. It is expected that by 2010 as much as 90 percent of all duplicated documents will be done on computer printers. Can a company such as Xerox Corporation survive?
Describe the fundamental tenets of ethics.
Describe the issue of privacy as it is affected by IT.
Discuss how privacy issues can impact transborder data flows.
Apply the general framework for ethical decision making to the practices of photo tagging and geo tagging.
Discuss and provide examples of the benefits and the drawbacks of photo tagging and geo tagging.
Are users responsible for their loss of privacy if they do not know that their photos can be tagged and that they can be located with GPS sensors?
Why did Face book change its privacy policies in December 2009?
Make the argument against the privacy policy changes that Face book instituted in December 2009.
Discuss the trade-offs between conveniently sharing information and protecting privacy.
Frank Abagnale, the criminal played by Leonardo DiCaprio in the motion picture Catch Me If You Can, ended up in prison. However, when he left prison, he went to work as a consultant to many companies on matter of fraud. a. Why do so many companies not report computer crimes? b. Why do these
In 2008, the Massachusetts Bay Transportation Authority (MBTA) obtained a temporary restraining order barring three Massachusetts Institute of Technology students from showing what they claimed to be a way to get "free subway rides for life." The 10-day injunction prohibited the students from
An information security manager routinely monitored the Web surfing among her company's employees. She discovered that many employees were visiting the "sinful six" Web sites. She then prepared a list of the employees and their surfing histories and gave the list to management. Some managers
Access www.eightmaps.com. Is the use of data on this Web site illegal? Unethical? Support your answer.
Do you agree with the jury that Childs is guilty of computer tampering? (a) Discuss the case from the perspective of the prosecutor of the City of San Francisco. (b) Discuss the case from the perspective of Childs's defense lawyer.
A single point of failure is a component of a system that, if it fails, will prevent the entire system from functioning. For this reason, a single point of failure is clearly undesirable, whether it is a person, a network, or an application. Is Childs an example of a single point of failure? Why or
Software piracy is a global problem. Access the following Web sites: www.bsa.org and www.microsoft.com/piracy/. What can organizations do to mitigate this problem? Are some organizations dealing with the problem better than others?
Investigate the Sony Playstation Network hack that occurred in April 2011. a. What type of attack was it? b. Was the success of the attack due to technology problems at Sony, management problems at Sony, or a combination of both? Provide specific examples to support your answer.c. Which Sony
Discuss McAfee's handling of the update disaster. Should McAfee have done anything differently? If so what? Support your answer.
What should organizations do to prevent such problems in the future?

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Introduction to Information Systems Supporting and Transforming Business 4th edition Kelly Rainer, Casey Cegielski - Solutions

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