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computer sciences
information systems
Introduction to Information Systems Supporting and Transforming Business 4th edition Kelly Rainer, Casey Cegielski - Solutions
What competitive advantages does the Hong Kong Jockey Club already have in their competition with online betting Web sites?
Use specific examples to describe other measures that the Hong Kong Jockey Club might take to compete with online betting Web sites.
Describe the most common types of wireless devices.
What are the advantages of the Avenda system to the users?
Is there privacy issues associated with the Avenda system for users? If so, provide specific examples.
Discuss how m-commerce can expand the reach of e-business.
Discuss how mobile computing can solve some of the problems of the digital divide.
List three to four major advantages of wireless commerce to consumers, and explain what benefits they provide to consumers.
Discuss the ways in which Wi-Fi is being used to support mobile computing and m-commerce. Describe the ways in which Wi-Fi is affecting the use of cellular phones for m-commerce.
You can use location based tools to help you find your car or the closest gas station. However, some people see location-based tools as an invasion of privacy. Discuss the pros and cons of location-based tools.
Discuss the benefits of telemetry in health care for the elderly.
Discuss how wireless devices can help people with disabilities.
Which of the applications of pervasive computing do you think are likely to gain the greatest market acceptance over the next few years? Why?
Enter www.packetvideo.com. Examine the demos and products, and list their capabilities.
Read about the Internet of Things. What is it? What types of technologies are necessary to support it? Why is it important?
Each team should examine a major vendor of mobile devices (Nokia, Kyocera, Motorola, Palm, BlackBerry, Apple, and so on). Each team will research the capabilities and prices of the devices offered by each company and then make a class presentation, the objective of which is to convince the rest of
What is Bluetooth? What is a WLAN?
Describe Wi-Fi, cellular service, and WiMAX.
What are the major drivers of mobile computing?
Describe mobile portals and voice portals.
Describe wireless financial services.
List some of the major intra business wireless applications.
Define pervasive computing, RFID, and wireless sensor networks.
Which of these threats is the most dangerous for a business? Which is the most dangerous for an individual? Support your answers.
Provide specific examples of the advantages that mobile communications provided to Mark.
Provide specific examples of other advantages that WiMAX can deliver to the villagers.
Provide specific examples of the advantages of WiMAX compared to wire line communications.
Are the advantages of the mall apps discussed in this case enough to entice you to go to a mall? Why or why not? Support your answer.
Identify two specific benefits that you would add to mall apps to make them functional enough to attract shoppers to the mall.
Explain why On Star, Sync, and Blue Link are telemetry applications.
Differentiate between Web 1.0 and Web 2.0?
Explain how AJAX, tagging, and RSS have made the Web more interactive and informative?
Go to Amazon's Mechanical Turk Web site "www.mturk.com" view available HITs. Are there any HITs that you would be interested in to make some extra money? Why or why not?
Access Mojofiti "www.mojofiti.com" What is interesting about this social networking site?
A) Describe the advantages enjoyed by advertisers who place ads on Facebook? B) Discuss disadvantages that users may encounter when advertisers target them on Facebook?
Differentiate between blogs and wikis?
What is netcasting?
Discuss the business benefits of crowdsourcing?
What are social networks, and how are organizations using them?
What are aggregators, and what is their greatest value to Web 2.0 users?
Describe mashups, and discuss their business value?
Access the article in Forbes, "YouTube: Five Tips for Building Your Own Video Career." Provide examples of how McLaughlin and Neal have followed each tip?
What are the advantages of the Blog del Narco?
Explain how and why a startup can survive if it becomes "wildly popular" before it evolves into a real, profit-making business?
What are some potential disadvantages to photo-sharing Web sites such as Instagram and Color?
What are some potential disadvantages to photo-sharing Web sites such as Instagram and Color? Discuss.
From Zynga's perspective, discuss the advantages and disadvantages of the company's close relationship with Facebook?
What kinds of actions could Zynga take to minimize its dependence on Facebook? Be specific, and provide examples?
How would you describe Web 2.0 to someone who has not taken a course in information systems?
If you were the CEO of a company, would you pay attention to blogs about your company? Why or why not? If yes, would you consider some blogs to be more important or more reliable than others? If so, which ones? How would you find blogs relating to your company?
What sorts of restrictions or guidelines should firms place on the use of social networks by employees? Are these Web 2.0 sites a threat to security? Can they tarnish a firm's reputation? If so, how? Can they enhance a firm's reputation? If so, how?
Define Transaction Processing System?
List the key objectives of a transaction processing system?
A) Describe what it means for an ERP system to be inflexible? B) Describe the pros and cons of tailoring your organization's business processes to align with the procedures in an ERP system?
What is a functional area information system? List its major characteristics.
How do information systems benefit the finance and accounting functional area?
Explain how POM personnel use information systems to perform their jobs more effectively and efficiently?
What are the most important HRIS applications?
How does an FAIS support management by exception? How does it support on-demand reports?
Define ERP and describe its functionalities?
What are ERP II systems?
Differentiate between core ERP modules and extended ERP modules?
List some drawbacks of ERP software?
Compare and contrast the three major types of reports?
Compare and contrast the three types of on-demand reports?
Why did USA Cycling need an inventory system?
What advantages did the SmartTurn system provide for USA Cycling?
What actions did Airgas take to help insure the successful implementation of SAP?
What benefits does Airgas expect to receive from its deployment of SAP?
Consider the-chapter opening case. What are the advantages that Fieldf/x provides for the owners of professional baseball teams? What are the advantages that Fieldf/x provides for professional baseball players? Are there disadvantages for the players? Support your answers?
Describe the role of a TPS in a service organization?
Describe the relationship between TPS and FAIS?
Discuss how IT facilitates the budgeting process?
Describe the benefits of integrated accounting software packages?
Discuss the role that IT plays in support of auditing?
Investigate the role of the Web in human resources management?
What is the definition of customer relationship management?
Why is CRM so important to any organization?
Review the six categories of customers. Which kind of customer are you? Do you think it would be advantageous to you if you could speak with a customer service representative who had a similar personality? Why or why not?
Why is demand management such an essential component of supply chain management?
How do customer relationship management systems help organizations achieve customer intimacy?
Refer to the example concerning the CRM efforts of Caterpillar. Where on the CRM continuum (low-end to high-end) does the company's CRM strategy fit? Explain your answer?
List and explain the important components of a supply chain?
Explain how a supply chain approach may be part of a company's overall strategy?
Explain the import role that information systems play in supporting a supply chain strategy?
Why is planning so important in supply chain management?
Distinguish between operational CRM systems and analytical CRM systems?
Differentiate between customer-facing CRM applications and customer-touching CRM applications?
Explain why Web-based customer interaction centers are critical for successful CRM systems?
Why are companies so interested in e-CRM applications?
Discuss why it is difficult to justify CRM applications?
You are the CIO of a small company with a rapidly growing customer base. Which CRM system would you use: on-premise CRM system, on-demand CRM system, or open-source CRM system? Remember that open-source CRM systems may be implemented either on-premise or on-demand. Discuss the pros and cons of each
Access www.sugarcrm.com and take the interactive tour. Prepare a report on Sugar CRM's functionality to the class?
A) Describe Cannondale's complex manufacturing environment, and identify some of the problems this environment created. B) Describe the Rapid Response system's impact on Cannondale's global supply chain management?
Differentiate between customer-facing applications and customer-touching applications?
Other than the examples in the book, provide an example of cross selling, up selling, and bundling?
What is the relationship between operational CRM and analytical CRM?
What are some of the functions of analytical CRM?
Define on-demand CRM?
Define mobile CRM?
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