Communication Between Cultures 9th Edition Larry A. Samovar, Richard E. Porter, Edwin R. McDaniel - Solutions

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Identify countries considered on the extremes of each of the Hofstede dimensions.
Jones, the Managing Director of Farm Foods Inc., has indicated to Brown, an Area Manager, that higher grade appointments in his area should not be made without consultation with Head Office. Jones learns indirectly that Brown has made such an appointment without that consultation. He wishes to
You are the manager of a firm of wholesale fruit importers. Lorries belonging to a firm whose warehouses are adjacent to yours often block your right of way. As manager, write a letter of complaint in a firm but tactful tone, giving a recent instance of obstruction and requesting an end to the
A regular customer has purchased a gas fire from Smalltown Gas Showrooms the day previous to a price reduction on all models of gas fires, and the customer in an angry letter now seeks redress.As Sales Manager of Smalltown Gas Showrooms write a tactful but firm letter of refusal.S.C.C.A.P.E.
Assume that you are employed in the publicity section of the headquarters of the Electricity Council. Write an unsolicited sales letter of not more than 150 words promoting the Magnum electric kettle.S.C.C.A.P.E. Advanced Secretarial Certificate
Your factory, manufacturing furnishing fabrics, has been damaged by fire, and production badly affected. Prepare a letter to be circulated to all your customers who are awaiting orders stating that delivery will be delayed by about two weeks and asking for their co-operation.L.C.C. Private
As Secretary of your local literary and arts society, write a letter to a well-known figure (of your own selection) inviting him or her to address your society at the first of the next season's meetings.In your letter give some brief introductory details of your society as well as the arrangements
You have been employed for five years by your present firm as a private secretary in a post which you have enjoyed and where you have been able to progress, but you now wish to resign.Write your formal letter of resignation to your employer, at the same time requesting a reference you may use for
The Borough Library which you use in a small county town is independent of the County Library and has decided to charge all residents who live outside the borough, although they shop regularly in the town, an annual fee of£ 1 to use the library.Write a letter, as a country resident, to your local
Write a letter to an estate agent saying you wish to rent a furnished house or bungalow near the sea for yourself and three friends for three weeks during late August or early September. Give your requirements:for example, number of bedrooms, garage, etc. and the weekly rent you are prepared to
Prepare a letter for your employer's signature accepting the invitation for him to be President for the next year of the professional body to which he belongs. He will also be delighted to give his inaugural address at the headquarters in London in two months' time. He will, however, inform the
Your company which produces electrical goods has reorganised its regional offices and service centres. Write a circular letter to your trade customers with this information, and also tell them that a new Sales Manager has been appointed in your particular region. You are his secretary. The Sales
The regional branch of your Association of Personal Assistants, of which you are secretary, has arranged a series of meetings for its members over the winter months.You have just heard, however, that Mr James Grey who was to have given the first talk on 18th September 197- will now be abroad on
The Sales Manager of Smalltown Electricity Showrooms has received a letter of complaint from an irate customer who has received yet another account for an electric fire purchased for cash several months ago. As the Sales Manager, Write a reply which deals with this situation and renews a
Smallborough Town Council has decided to make up all pavements in streets where this has not already been done. This has caused some resentment and anxiety among householders. As the Town Clerk of Smallborough, write a letter to the owners of the houses in Dun Street, where the pavements have not
From the notes given below, write a reply to the following advertisement.Audio-typist required. School-leaver having taken business training course preferred. Good English necessary. State qualifications/salary required. Box 87, The Advertiser, Main Street, London E.C.4.Joan Harper, aged 17. You
Do you believe that globalization will have a positive or a negative impact on the world’s religious institutions?
Explain how its religious views are linked to a culture’s lifestyle.
Explain the statement: “Religion is only one kind of worldview.”
What common set of ethics can you identify from the six religious traditions discussed in this chapter?
Since religion touches all aspects of human life, should it be separated from government?
What role might religion play in an intercultural communication encounter?
Search the Internet for “Why study history?” and make a list of the five best reasons you find. Compare your list with the reasons other class members find.
Working in a group, discuss the following question:Do religious scriptures, in the same manner as the U.S. Constitution, need constant reinterpretation with each generation?
In a group, identify and discuss the common principles and practices you see among all of the major religions.
Working with others, discuss the following question:How does my view of death compare with the beliefs found in the six great religious traditions?As part of your discussion, include observations on how a person’s perception of death might influence his or her behavior.
Go to YouTube and search for videos that show a religious service inside a Catholic church, an Islamic mosque, and a Buddhist temple. Make note of the rituals, messages, art, music, and space that you deem offer insight into each religious tradition. Also, what do these services have in common, and
Working with others, answer the following:Why has religion been relevant to humankind for more than ten thousand years? Also, ask those you are working with why religion has been shadowed by so much violence for thousands of years.
Is male dominance universal? Is so, why?
Will globalization eventually make all families alike? If so, is that good or bad?
Compare how the following four approaches to child rearing would respond to a child’s aggressive behavior: (1) authoritarian, (2) laissez-faire,(3) collective, and (4) individualistic.
Do you believe mass media and social networking will make major alterations to gender roles in the next ten years? Why or why not?
Was the parenting style in your home more authoritarian or laissez-faire?
Select a country (or culture) different from your own and examine the history of that country. Try to isolate examples of historical events that have influenced the country’s national character.
Write down the different groups you belong to now and those you belonged to four to five years ago (include all informal groups, such as a study group). Compare your list with the lists of other classmates to see how frequently membership in a group has changed.
Examine the concept of high- and low-context cultures. What problems can you anticipate when you are communicating with someone who holds a different context orientation?
What differences in behavior might be exhibited by people of cultures that have different activity orientations?
How does a study of cultural values help you understand other cultures?
Think about a recent conflict situation in which you participated (e.g., an argument with your significant other, your parents, or a stranger). What communication strategies did you use to give, maintain, or take face?
Compile a list of cultural characteristics that you think characterize the United States as a tight or loose culture. A video on tight and loose cultures is available by searching the Internet for “Michele Gelfand discusses what makes cultures restrictive versus permissive.”
Reflect on your behavior and determine how well you fit into the various degrees of time orientation.
Working with others, make a list of typical American behaviors that relate to evil, good and evil, and good. How widespread are these behaviors within the culture?
Working with others and using Hofstede’s value dimensions, prepare a list of behaviors found in American culture that reflect individualism, uncertainty avoidance, and masculinity.
Working with others, list the American cultural values mentioned in this chapter. Try to think of other values that are not included in the text. Then find examples from American advertising campaigns that illustrate those values. For instance, the advertising slogan “Just do it,”from an
The Chinese indicated that the poppies might remind the Chinese of the Opium Wars of the mid-1800s, in which British forces defeated the Chinese. In your opinion, should the British representatives have worn the poppies? Why?
During a state visit to China in 2010, the United Kingdom’s prime minister and his party were asked to remove the poppy flowers they were wearing to honor U.K. war dead, a national tradition observed every November
How does national history play a role in shaping national identity? What is an example for the United States?
How can a government use a nation’s historical legacy to generate popular support among the general population?
How can the historical legacies of the United States and Russia (China, Islamic nations, etc.)produce discord and conflict? What is a contemporary example?
Interview an older member of your family about the family’s history. Try to identify a historical event that resulted in a family tradition carried on today.
Go to YouTube and search for videos on the history of a country or culture you are interested in(use Russia or China to see an example). Try to determine any cultural values that are highlighted in the videos.
How can cultural differences in perception affect the intercultural communication process?
Why do you believe families in the United States have experienced so many changes in the last two decades? What are these changes? Do you believe the changes are positive or negative?
Can you give an example of how each of the three components (motivation, knowledge, and skills)of intercultural communication competence can be improved? Be specific.
List ten communication characteristics that you would like to develop if you were selected to visit another country as an exchange student.
Type the words “international proverbs” into any search engine and locate proverbs that are trying to “teach” respect, patience, silence, hard work, group solidarity, or trustworthiness.
Go to YouTube and search for “culture and folk tales.” View some folktales froma variety of cultures.Note the “lessons” being taught in each folktale.
Make a list of the changes in your culture that you have observed during your lifetime. Discuss with a group of your classmates how those changes have affected intercultural communication.
Attend a meeting (church service, lecture, social event, etc.) of a culture or co-culture different from you own. Try to notice the various ways cultural characteristics of that culture are being reflected in the interaction.
What are some generalizations about life in the United States that an international exchange student might draw from watching The Big Bang Theory, Modern Family, or your favorite television show?
How can culture influence different perceptions of human rights? What is an example?
How do you think the United States becoming a“minority majority” nation will influence dominant culture values?
What are some of the most compelling intercultural communication challenges that will have to be managed over the next 50 years? Why?
Go to YouTube and search for videos on “cultural conflict,” “intercultural communication,” or other related terms. Enjoy the videos, but use your critical thinking skills.
Identify a problem in your own life where communication has only worsened the situation.
Find a partner and review the internal conflict scenario on bullfighting given in the text. Roleplay the situation with each person assuming the position of the student. How do you manage this dilemma?
In a class or online group, discuss the role of culture in sectarian and ethnic tensions. Identify ways of ameliorating these tensions in your community.
Identify some of the culturally related challenges involved in an international relief response to a communicable disease outbreak.
In a discussion group, identify problems arising from international water and food shortages.
Explain what is meant by the statement “In studying other cultures, we do so very often from the perspective of our own culture.”
Explain how and why communication and culture are linked.
What do you see as the major differences between nuclear and extended families? How do these differences influence communication between members of the family?
What are some ways a person’s family influences his or her cultural identity?
During the chapter, we discussed cultural differences in the perception and treatment of the elderly. Why do you think the differences exist?
How are the three deep structure elements interrelated? Are those links the same in every culture?
Go to YouTube and search for “gender stereotypes in the media.” After viewing some of the most popular videos, try to answer the following questions:What cultural themes are repeated in many of the videos? How accurate are these themes?
Working with others, discuss the following questions:Are child-rearing practices throughout the world more alike than they are different? What are the major similarities, and what are the major differences?
Go to YouTube and search for “Jewish family Passover.” View some of the family videos as they apply to how family rituals are taught to the children who are sharing the religious service associated with the Passover dinner.
Working with others, have each person discuss the “stories” that helped form his or her familial and cultural identity.
Interview someone of a culture different from your own using questions about child-rearing practices.You might inquire about methods of discipline, toys, games, topics discussed at the dinner table, and such. During the discussion, share with them some “dos” and “don’ts” you were taught
Working with others, discuss the following topic: In what ways have globalization and new immigration patterns changed families? Have these changes been beneficial or detrimental to families?
What are some ways cultures differ in the way they listen?
What are some common misconceptions regarding human communication?
Making inferences about a culture different from your own can often be problematic. Can you think of examples when a lack of information forced you to make the wrong inference?
How does intercultural communication differ from everyday forms of communication?
Explain what is meant by the phrase “Communication is contextual.” Can you think of examples of how context has influenced your behavior?
Why is it said that much of culture is invisible?
Working with others, think of some of the ways in which the ethnic and age-group changes in the U.S.demographic composition will impact your lives.
The United States ranked in the upper third as a monumentalism culture. What cultural traits from Khols’ American values list do you think contribute to this ranking?
Recall as much as you can about your personal family history.Record your answers to the following questions as they apply to the conscious and unconscious learning that took place. It might be interesting to compare your answers to those of someone of a different culture.a. In general, would your
Do you think members of a host culture have any responsibilities to make immigrants feel comfortable in the new cultural environment? Why?
Why do so many immigrants have a difficult time adapting to a new culture? What suggestions do you have for making that process less troublesome?
Working with others, discuss the components of intercultural ethics. How would you recommend that such ethics be internalized so that they are always present during intercultural exchanges?
Go to the “Shooter Task” website (http://www.csun.edu/~dma/FPST/consent.html) and read about the voluntary study to measure “implicit associations and the demographic variables.” Participate if you like.
To measure your implicit social attitudes about race, gender, sexual orientation, etc., go to the Harvard University–sponsored “Project Implicit”website (https://implicit.harvard.edu/implicit) and take the test(s). The tests can be taken anonymously online with results provided immediately.
Working alone or in a group, choose a country and compile a list of preparations to minimize the effects of culture shock in that specific nation.
Go to YouTube and search for “Examples of culture shock.” You can also search for “cultural adaptation,” “cultural adjustment,” “reverse culture shock,” or “U-curve.” After viewing some of the videos, try to isolate some of the most common causes of culture shock. (Warning:
Imagine you are a doctor and have just diagnosed one of your patients with a terminal illness. How would you present the news to a German American, a Mexican immigrant, and someone from China?
Recall the Consider This example of Hanako’s visit to the medical laboratory. How could the lab tech have better phrased his question to promote understanding?
Examine you own beliefs about the causes and prevention of disease. Which healthcare perspective do you most identify with? Why? Do you engage in health practices that would be considered a part of one of the other traditions? If so, why?

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Communication Between Cultures 9th Edition Larry A. Samovar, Richard E. Porter, Edwin R. McDaniel - Solutions

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