A First Look At Communication Theory 10th Edition Emory A. Griffin, Ledbetter, Sparks - Solutions

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One study found that interactions between ethnically dissimilar people were judged to be relatively superficial encounters. The researchers concluded that communicators were trying to ensure that the interaction was harmonious. What do you believe could explain this?
Why do you believe social class differences, ethnic identity, and skin color are uncomfortable for many people in the United States to discuss?
Cannadine posits six forms of regulators of human life and identity. Which have been major sources of conflict? How can that conflict be explained?
Damasio’s thesis is that culture is a regulator of human life and identity. Give examples of what culture provides to its members.What is not a product of culture?
Describe the relationship between culture and media
Describe how communication is defined by different cultures and understand how people of diverse cultures communicate differently
Explain why this text recommends we prioritize the terms culture and community over other terms to describe those concepts
Understand the meanings and connotations of the terms culture, subculture, co-culture, subgroup, counterculture, and microculture
Explain the regulators of human behavior and identity
1. Typing an e-mail in all caps:a. Is the online equivalent of yelling or screaming.b. Makes you look unprofessional.c. Puts a strain on the reader’s eyes.
2. An e-mail should only be CC’d when:a. The other person needs to have the information.b. The topic is interesting.c. It’s important.
3. The BCC ????eld is most useful for:a. Avoiding having to send a second, separate e-mail.b. Including someone involved in a situation while protecting his or her privacy.c. Sending copies to anyone I want without getting caught.
4. E-mails should be answered:a. As soon as possible.b. When I get around to it.c. Within two days.
5. E-mail paragraphs should be:a. As long as they need to be.b. As short as possible.c. Irrelevant.
6. If I have several points I want to make in a single e-mail, I should:a. Make all the points in one paragraph.b. Save all the points until the end of the e-mail and group them together.c. Use a list format with bullets or numbers.
7. A good subject line:a. Contains a greeting.b. Up to 75 characters in length.c. Is speci????c to the topic and no longer than a sentence.
8. If you need to send a large attachment:a. Attach it to your e-mail and send.b. Contact the other party ????rst to let him or her know it’s coming.c. Compress it or break it up into several downloads.
9. Which information should never be e-mailed?a. Credit card numbers.b. Social Security numbers.c. Phone numbers.
10. A highly emotional situation should be dealt with by:a. A face-to-face conversation.b. Telephone.c. A detailed and unemotional e-mail.
In about 400 words prepare a press release for a British firm, announcing its first public showing of a new range of bicycles at the Hanover Cycle Fair on June 21st. (You may utilize the following information: production began in January with workforce of 50, some unemployed for long time, then
(d) Class discussion on the efficacy of the measures proposed at the meeting could follow.
(c) As an alternative to class discussion, draft an agenda and hold a meeting of the company's Board of Directors to discuss arrangements. For this exercise it is suggested that half the students be given time in which to prepare roles and plan short reports, to be given orally, on, for instance,
(b) Draft a letter to all employees informing them of the impending move and proposed arrangements.
(a) Answer the following questions:(i) What information should have been given and to whom?(ii) What opportunities for discussion should there have been?(iii) Timing: what should the time-table of communication have been.(iv) What media of communication should have been used at various stages?(v)
(d) As Mr Briggs, amend the organisation chart in accordance with your report.
(c) Assume that you are Mr Briggs and that you have come into the depart·ment following the rewritten memo and have been able to carry out a comprehensive survey. Write your report to the Managing Director, copy to Mr Samuels, giving your analysis of the situation and your recommendations. Do not
(b) Rewrite Mr Briggs's memo.
(a) Resolve the problems. You may need, among other things, to consider the following, although not necessarily in the order in which they are given, or even as separate points.(i) What failures of communication exist?(ii) How should Miss Smith have reacted to the situation?(iii) What action should
The following are the tasks which the Secrtary to the meeting would then have to perform:(a) write a report for the public meeting, making it about 3 50 words long and summarising the discusssion at the meeting(b) draft an advertisement for the public meeting for insertion in the local newspaper(c)
An office manager discovers that two of his staff have been frequently using the office telephone to make private calls. He can either (a) issue a circular memo addressed to his staff, reminding them that this practice is against company rules, or (b) call them privately either (i) singly, or (ii)
A merger between a small firm and a much larger group of companies has been decided. The news will shortly be published in the press. How and when should the directors of the company inform their employees of the change?
A sales clerk working in a large department has thought of a change in office procedure which she believes will lead to a saving in costs. Comment on the suitability of each of the following methods of bringing her idea to her superiors' notice: the monthly departmental meeting a memo to the Sales
An office manager has decided to introduce flexitime working for his office staff of thirty. The new system has been explained to them at a briefing meeting. What method(s) should he use to obtain his employees' views?
'The advantages of a written communication tend to outweigh its disadvantages.' Discuss. (Scottich UND in Secretarial Studiae)
We have heard more and more today about 'communication in industry'.Describe how to secure an effective communication system, discuss the objectives and consider the possible channels of communication, giving your views on the effectiveness of each.
Why is the meaningful use of language so important in achieving good communication?
What role should the secretary play in the maintenance of good communication?
Your company has decided to institute a suggestions scheme. The procedure to be followed has been drawn up and must now be communicated to the employees concerned: some 350 persons accommodated on two floors of an office block and a factory building a short distance away. Suggest an efficient
A manager is proposing to move a department of a business to another location. What forms of communication should he use to consult (and persuade) the employees about the plan and to put the plan into operation?(LCC Private Secretary's Certificate)
Use the information in Exercise 2 of Section 6 (pp. 99-100) to devise a flow chart entitled 'How to obtain Exceptional Needs Payments'.
Use the information contained in Figure 53 (p. 239) to write not more than 300 words in prose under the heading 'The Population Structure of Great Britain'.
Present the statistics contained in the following passage in an .appropriate visual form other than a table. Give your chart a suitable title.The fantastic expansion of local authority social services is of course the obvious boom story: up by 50 per cent from 1969 to 1971, from£267 million to
The term '-chart' is used for a variety of ways of presenting statistical information. Give five terms which could be used for filling in the blank space and describe in each case how such a chart would be used.(LCC Private Secretary's Certificate)
Describe and illustrate three different types of charts and give two examples in each case to show how such charts might be used in the office.(LCC Private Secretary's Certificate)
What is the value of using visual communication in addition to, or instead of, written communication?
Using reference books in your library, find out where there is the following information:(a) index of industrial production(b) index of retail prices(c) sales of vehicles(d) census details on types of dwellings(e) local government finance(f) industrial absenteeism.
(a) What are the advantages of recording statistical data in graphic form?(b) Explain the difference between a line chart and a bar chart and give an example to show when each might be used.(LCC Private Secretary's Certificate)
Suggest one method of presenting each of the following items of information in a visual form, giving reasons for your choice and mdicating what 'audience' you have in mind for each:(a) the sizes of shoes sold by one shop in one day (b) the number of cars produced by British car manufacturers over a
Present the following information in the form of a table. What further data would be required to make the table more informative?In 1966 the total number of accidents to the ABC Company male employees was 364 and to female employees 204. In 1967 the total number of male accidents was 418 - a rise
Suppose you share the aircraft mechanic’s suspicion that scholars who create theories would be all thumbs working on a plane’s wings or engine. What would it take to transform your hunch into a theory?
Which metaphor of theory do you find most helpful—theory as a net, a lens, or a map? Can you think of another image that you could use to explain to a friend what this course is about?
Suppose you want to study the effects of yawns during intimate conversations.Would your research be addressing communication as we’ve defined it (the relational process of creating and interpreting messages to elicit a response)? If not, how would you change the definition to make it include your
You come to this course with a vast array of communication experiences in interpersonal, group and public, mass media, and intercultural contexts. What are the communication questions you want to answer, puzzles you want to solve, or problems you want to fix?
Compare Glenn Sparks’ and Marty Medhurst’s approaches to the Clydesdale commercial. Which analysis makes the most sense to you? Why?
How do scientists and interpretive scholars differ in their answers to the question What is truth? Which perspective do you find more satisfying?
How do you account for the wide-ranging diversity among types of interpretive theories (rhetorical, critical, humanistic, postmodern, etc.) compared to the relative uniformity of objective theories?
Think of the communication classes you’ve taken. Did an objective or interpretive orientation undergird each course? Was this due more to the nature of the subject matter or to the professor’s point of view?
How can we call a scientific theory good if it is capable of being proved wrong?
How can we decide when a rhetorical critic provides a reasonable interpretation?
All theories involve trade-offs; no theory can meet every standard of quality equally well. Of the 12 criteria discussed, which two or three are most important to you? Which one is least important?
Do you think objective scholars have any room in their approach for intuition?If so, how might that work? Do interpretive scholars have any space for sensing?
Prior contact: Which people did you know before you met your friend?
Range of contact: How many of them have you now met face-to-face?
Communication: How often do you communicate with each of them?
Liking: How much do you like or dislike each of the ones you know?
Support: To what extent does each of them support your friendship?
Support: To what extent does your own network support your friendship?
Communication departments rarely have a faculty representing all seven traditions.In order to create specialties and minimize conflict, some recruit from just one or two. What tradition(s) seems well-represented in your department?
Suppose you and your best friend have recently been on an emotional roller coaster. Which of the seven highlighted definitions of communication offers the most promise of helping you achieve a stable relationship? Why?
The map in Figure 4–1 represents seven traditions in the field of communication theory. In which region do you feel most at home? What other areas would you like to explore? Where would you be uncomfortable? Why?
Think of a time when you had to decide whether to lie or tell the truth. How did you decide what was the right thing to do? Overall, when is lying right and when is it wrong? How do you know?
Blumer’s three core premises of symbolic interactionism deal with meaning, language, and thinking. According to Blumer, which comes first? Can you make a case for an alternative sequence?
What do interactionists believe are the crucial differences between human beings and animals? What would you add to or subtract from the list?
As Mead used the terms, are the looking-glass self, the objective self, a person’s“me,” and the generalized other all referring to the same thing? Why or why not?
Think of a time in your life when your self-concept changed in a significant way. Do you think the shift occurred because others viewed you differently or because you treated others differently? Could Mead and Levinas both be right?
Social constructionists see themselves as curious participants in a pluralistic world. Are you willing to live with uncertainty, abandon a detached perspective, and not insist on a singular view of Truth so that you can join them?
Can you provide a rationale for placing this chapter on CMM immediately after the chapter on symbolic interactionism?
CMM suggests that we can take part in joint action without a common understanding—coordination without a shared coherence. Can you think of examples from your own life?
Can you recall an important conversation in which you may have helped create a better social world? Were you mindful of what you were making, and did you spot a bifurcation point where you could change the pattern of conversation?
What proxemic advice would you give to communicators who believe they are seen as unrewarding?
EVT suggests that violation valence is especially important when it’s clearly positive or negative. What verbal or nonverbal expectancy violations would be confusing to you even when experienced in context?
Using the concepts of expectancy, violation valence, and communicator reward valence, can you explain how the final version of EVT accurately predicts Em’s response to the four requests made by Andre, Belinda, Charlie, and Dawn?
EVT and coordinated management of meaning (see Chapter 6) hold divergent views about ways of knowing, human nature, and communication research. Can you spot the different assumptions?
The onion model in Figure 8–1 is sectioned into eight parts, representing the breadth of a person’s life. How would you label eight regions of interest in your life?
Jesus said, “There is no greater love than this: to lay down one’s life for one’s friends.”16 Given the minimax principle of human behavior used in a social exchange analysis, how is such a sacrifice possible?
Altman conducted his study of first-year students in the 1970s. How have subsequent technological advances changed the ways students manage contact and privacy in their personal territory?
The romantic truism “to know her is to love her” seems to contradict the relational adage “familiarity breeds contempt.” Given the principles of social penetration theory, can you think of a way both statements might be true?
An axiom is a self-evident truth. Which one of Berger’s axioms seems least self-evident to you?
Check out theorem 13 in Figure 9–1. Does the predicted relationship between self-disclosure and reciprocity match the forecast of social penetration theory?
Which uncertainty management strategy would you use when scoping out a new professor? Group project member? Roommate? Romantic interest? If your answers differ across these relationships, why is that so?
When are you most likely to feel relational turbulence in your close relationships?Does anything other than partner interference or relational uncertainty help explain why you experience a bumpy emotional ride?
SIP proposes that online communication conveys relational information just as well as face-to-face communication, with only one difference. What is that difference?
Recall a time when you felt particularly drawn to another person when communicating through social media. Why did you feel drawn to this person?Does the presence (or absence) of verbal cues or extended time explain your attraction?
The hyperpersonal perspective suggests that the effects of sender, receiver, channel, and feedback promote greater intimacy. Which factor do you think has the greatest relational impact? Which has the least?
Most research on the warranting principle focuses on Facebook. What low- and high-warrant information is available on Twitter? Instagram? Snapchat?LinkedIn? On which site is it easiest to craft a trustworthy persona, and why?
How many different synonyms and equivalent phrases can you list that come close to capturing what Baxter means by the word dialectic? What do these words have in common?
Which of the theories discussed in previous chapters would Baxter consider simplistic or monologic? How might those theories become more dialogic?
Look at your phone and find the most recent text message you received. How is this utterance part of a larger chain? How do distant and nearby discourses give it meaning? How about already-spoken and not-yet-spoken discourses?
What conflicting discourses do you hear in your closest personal relationship? Do these discourses appear in diachronic separation or synchronic interplay? Why?
In Principle 2, Petronio cites five foundational criteria that affect our personal privacy rules. Which factor most shapes the rules you adopt? Is there one factor that seems to include or trump the other four? Do you think any factors should be added to the list?

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A First Look At Communication Theory 10th Edition Emory A. Griffin, Ledbetter, Sparks - Solutions

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