Questions and Answers of Contemporary Management

The type of procurement document that might be used to request prices for standard products or services is called a(n) _________________.a. request for proposal (RFP)b. request for information
During which of the following processes is evaluation criteria developed, in order to evaluate potential sellers?a. plan procurementb. conduct procurementc. control procurementd. plan communication
Procurement performance reviews, contract change control system, payment systems, and performance reporting are all tools and techniques for which procurement process?a. plan procurement managementb.
Using the ideas in Exhibit 13.2, speculate on what activities, supplies, or services could be contracted out. Exhibit 13.2 Reasons to Make or Buy Reasons to Make 1. Lower production cost 2. More
Create a request for information for one portion of the project work that could be contracted out.
Using ideas from Exhibits 13.4 and 13.5, determine criteria you would use to select sellers for the portion of contract work under consideration. Exhibit 13.4 Component A: Process-related
Determine what type of contract you would use for this work and explain why.
Describe the extent to which any partnering makes sense for this project. What are the challenges and benefits to this partnering? What would prevent any further partnering?
A well-known aspect of the construction industry is that it is a fragmented industry with a large share of working people engaged with it. Due to its nature of operations and fluctuations in demand,
What five aspects of project success are evaluated in the balanced scorecard approach?
Give three categories of internal project issues and an example of each.
In addition to the WBS, what might trigger project work to be authorized and performed?
What is an advantage of letting workers self-control their work?
What are two types of control frequently used on projects?
What members of the project team should serve on the change control board?
Which time periods are discussed in Agile project progress meetings?
Why is prevention preferable to inspection?
The highest bar on a Pareto chart often becomes the “head of the fish” in the .
What three types of variation should one look for in a Run Chart?
How does one calculate schedule variance?
What does cost performance index (CPI) measure?
What should your initial response be if a customer asks for a change to your project?
What is the main purpose of monitoring and controlling a project?
What is an Agile Burndown chart?
In your opinion, under what conditions should the sponsor approve a project change, and when is it okay for the project manager to authorize a change? Give an example of each.
As project manager, what would be your reaction to learning that, as of the last audit, your project’s SPI was 105 and your CPI was 80? Why?
In your own words, what is the difference between Manage Quality and Control Quality on a project?
List and give an example of when to use each of the seven project quality control tools described in this chapter.
If you were sponsoring a project, would you want to be updated in terms of cost and schedule variance or cost and schedule performance indexes? Why?
When it comes to monitoring progress, which parts of Microsoft Project schedule do you find most useful? Why?
Describe how an Agile project’s cadence affects the way results are measured and reported.
How are change requests handled on plan-driven projects? On Agile projects?
In your opinion, what are the two or three things most important to monitor and control in order to ensure your project will deliver value to your client?
In regard to Project Work, which activity refers to “reviewing the progress and capturing project performance data with reference to the project plan, developing performance measures, and
Juan is a project manager for a project that has been baselined and is now under way. When a customer approaches Juan and asks him to increase the project’s scope, Juan’s response should be to
Which of the following formulas represents the schedule performance index (SPI)?a. EV/PVb. EV 2 PVc. EV 2 ACd. EV/AC
If your sponsor asks for an estimate as to how much more money your team needs to complete all project work as scheduled, which of the following formulas might you use?a. BAC 2 EACb. EV/PVc. (BAC 2
What is the final step in the Perform Integrated Change Control process?a. Review Change Proposalsb. Manage changes to deliverables and Project Management Planc. Estimate impact of proposed changes
Which quality control tool is a special type of vertical bar chart that is used to identify the primary(vital few) sources that are responsible for causing most of a problem’s effects, often
Which quality control tool is sometimes referred to as a “fishbone diagram” because it places a problem statement at the head of the fishbone and uses each “big bone” in the fish’s skeleton
Good project management practice suggests a need to include a _______________ within the cost baseline in order to cover identified risks that are accepted, and for which responses have been
The “methodology that combines scope, schedule, and resource measurements to assess project performance and progress” is called _______________.a. cost management (CM)b. funding limit
The “To Complete Performance Index” (TCPI)is a measure of the cost performance required in order to finish the outstanding work within the remaining budget. The formula for this index is
A project manager has just learned that the schedule performance index (SPI) for their project is 85 percent. The calculation of the cost performance index (CPI) is 107 percent. How would you
Document the flow of a project work process. Be sure to identify the starting and ending points.
Create a check sheet to gather data regarding a step in the process flow chart you constructed in Exercise 4 above.
For a productivity improvement project, you discover the most frequent cause of delays in receiving payment is incorrect invoices. Construct a fishbone diagram to identify possible reasons for this
Using the data below, construct a schedule in MS Project. Show where the project is ahead and/or behind schedule. Be specific. Which activities did the best? Which had the most problems? Planned
Find a company (or other organization) that has a reputation for excellence in some aspect of project work. Benchmark their methods and determine how you can use the results to help your team improve.
Create a process improvement plan using the DMAIC model in Exhibit 4.10 to improve a project work process either for your own project or for another one.
A Kanban board showing work done, in progress and to do for the arboretum project is shown in Exhibit 14.27.Questions:1. What ongoing risks do you envision for this project? How do you believe each
When does a project move into the closing stage?
What is validate scope?
What should a project manager refer back to in order to make sure that all planned work has, in fact, been completed?
Under what conditions can a project be terminated early?
If both parties agree to stop the project before its planned completion but cannot reach an agreement via direct negotiation, what can be done?
In what situations might a termination for default occur?
When might a contract clause be invoked? What types of clauses are often used on Agile projects?
What are customers asked to do at project closing?
What should be done with any activities that remain incomplete at the time of project closure?
What is the first step in capturing lessons learned at the end of a project?
How is a project transition plan similar to an instruction manual?
What does a typical closeout report include?
How can Microsoft Project be useful during the closing stage of a project?
If an early termination of their project seems likely, what two avenues can a project manager explore to increase the likelihood of being able to continue the project?
A project manager is in the finishing stage of their project. It is apparent that one of the project’s deliverables will not be completed before the project is wrapped up. What options does the
You are the project manager overseeing creation of a new website for a nonprofit food bank. What deliverables will your project produce? What value and/or benefits are you providing to your client?
Why is it important to go through the process of closing, even for projects that are terminated early?
Why is it important as a project manager to help your team members secure follow-up work toward the end of your project?
Imagine you are creating a lessons-learned database for a recent project you have completed.What would you list as your top issues? Your top successes?
The sponsor of a large multiphased project you are managing suddenly decides to terminate the project early. How do you respond? How and when do you notify your team members?
Comparing Agile and predictive projects, name two ways project closings are similar and two ways in which they are different.
The process of meeting with customers and/or key stakeholders to formalize acceptance of completed project deliverables is called ________________.a. validate scopeb. control scopec. close
During which project management process would a company auditor verify that all contracts have been completed and all required purchasing standards and methodologies have been followed for the
Terminations for ________________ often result from a problem with the project’s cost, schedule, or performance.a. convenienceb. completionc. defaultd. confidence
The main objective of a project is to provide ________________ to the customer:a. deliverablesb. lessons learnedc. workd. value
If the buyer decides to terminate a project early, their responsibilities to the contractor are laid out in the project’s ________________.a. work breakdown structure (WBS)b. communications planc.
During the “close project or phase” process, the team and project manager may wish to review the ________________.a. project charterb. WBSc. risk registerd. all of the above
What key input is required before a project or project phase can move to the closing stage?a. Accepted deliverablesb. Change Requestsc. Updated Issues Logd. Work Performance Reviews
The new management team at a large company has reevaluated ongoing initiatives and has identified new goals and objectives for the year.They direct that all contracts in progress be terminated
What serves as an instruction manual in order to help the customer use the project deliverables as intended?a. lessons-learned databaseb. transition planc. executed work contractd. issues log
Contracts can be terminated early for any of the following reasons except:a. defaultb. mutual agreementc. convenience of buyerd. convenience of seller
As of the writing of this textbook, The Heritage Center Arboretum has been through five releases and is planning its sixth. The rapid development that has characterized the arboretum to this point is
How are projects different from ongoing operations?
What types of constraints are common to most projects?
What are the three components of the Talent Triangle?
At what stage of a project life cycle is the majority of the “hands-on” tasks completed?
During which stage of the project life cycle are loose ends tied up?
What are the twelve project delivery principles?
What are the eight performance domains, according to the PMBOK 7e?
What are the four core values of Agile?
What are Agile’s twelve principles?
What are three common ways of classifying projects?
What makes someone a project stakeholder?
List and describe each of the managerial and associate project roles.
Using an example of your own, describe a project in terms that are common to most projects.
Discuss how a project could be successful in terms of some measures yet unsuccessful in others.
You are given a project to manage. How do you decide whether to use a plan-driven or adaptive approach?
Which project role provides resources or support for the project, promotes and protects the project at higher levels of management, and takes an active role in the project from the chartering stage
Which PMBOK Guide Principle pertains to people affected by either the work of the project or the project outcome?a. tailoringb. stakeholdersc. leadershipd. stewardship

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