Questions and Answers of Contemporary Management

__________________ organization structures can be classified as weak, balanced, or strong, depending on the relative level of influence between the functional manager and the project manager.a.
How should we tailor project work?a. to the organization onlyb. to both the organization and the project itselfc. to the project onlyd. project work is prescribed and should not be tailored
In an Agile life cycle model, __________________.a. the scrum master controls the teamb. detailed planning precedes executionc. customer requirements are gathered early in the projectd. the team is
The project sponsor’s responsibilities during the executing stage include:a. reviewing and signing the project charterb. signing off on the detailed project planc. ensuring communications with key
Group phenomena that evolve over time and include established approaches to initiating and planning projects, the acceptable means for getting the work done, and recognized decision-making
Customer responsibilities on a predictive (or plandriven)project might include all of the following except:a. perform the work of the project to achieve its objectivesb. advise on project
The Chief Projects Officer’s or PMO’s responsibilities might include:a. signing the project charterb. ensuring enough resources are available to perform the projectc. working with the team to
PMI’s Code of Ethics and Professional Conduct is a guide for project management practitioners that describes the expectations that they should hold for themselves and others. Which of these is not
Describe examples of ethical (or nonethical) behavior as outlined in PMI’s Code of Ethics and Professional Conduct exhibited on a project in the news.
Describe, with examples, how a project manager on a project you have observed did or did not exhibit desirable project manager behaviors as described in Exhibit 4.16.
Briefly describe how the sponsor of your project is or is not displaying appropriate life cycle–specific behaviors as described in Exhibit 4.19. Exhibit 4.19 Stage Initiation Planning Project
When this project was envisioned, it was possible to state a vision for the outcomes, but way too premature to try to describe specific outputs. Therefore, it made sense to use an agile approach.
What is the potential downside to bringing in project workers too early in the project?
Why is it often necessary for project managers to persuade workers to be part of the project team?
When is the best time to on-board core team members?
What are the five stages of team development?
During which stage do team members often feel close to one another and have a good understanding of how to work together?
During all five stages of team development, is it important that the project manager keep in mind the needs of which three groups?
Why might it be helpful to bring out the charter when people are arguing over a decision?
What is meant by the term ground rules? Give examples.
Under which circumstances might a project manager or sponsor retain the right to make a project decision?
What are the benefits of delegating a decision to one or two team members?
When might consensus be the best decisionmaking strategy?
_________________ power is the ability to persuade others based upon the project manager’s personal knowledge and skills.
_________________ power should be used by a project manager when they are asking their team members to perform a task within their job description.
_________________ power should only be used in instances in which it is necessary to maintain discipline.
In order to manage stakeholders’ expectations, a project manager needs to understand the stakeholders’assumptions. Which document(s) can help with this?
The collaborative style for handling conflict has a _________________ concern for self and a _________________ concern for others.
Name three increased challenges for a global and/or virtual team.
Why is it helpful for a virtual team to meet in person at least once?
Assess your individual capability for project teamwork.Tell why you feel you are strong in certain capabilities and give strategies for improving in areas you feel you need to develop.
In your opinion, why is it necessary for the project manager to assess the performance of both individual team members and the project team as a whole?
You are working for a multinational organization and need to relay information to co-workers in Japan. Which communication method would you choose to use and why?
Give as many examples of cultural differences as you can, using information from this text and your own experiences.
Discuss how choosing an Agile development approach versus a predictive development approach could affect your interactions with stakeholders.
Brainstorm at least one example of how each of the following environmental factors could affect your project: political, social, market, and environmental.
Which of the following can contribute to project uncertainty?a. Environmental factorsb. Market factorsc. Political factorsd. All of the above
All of these are stages of team development except:a. adjourningb. stormingc. learningd. performing
_________________ establish(es) clear expectations regarding acceptable behavior by project team members, and may cover topics such as protecting confidentiality, establishing trust, and handling
The objective of the _________________ process is to improve competencies, team member interaction, and overall team environment to enhance project performance.a. Plan Human Resource Managementb.
All of these are techniques for managing project conflicts except:a. smooth/accommodateb. withdraw/avoidc. collaborate/problem solved. none of the above
A document used to manage points of discussion or dispute that arise during projects, in order to monitor them and ensure that they are eventually resolved and added to lessons learned, is called
Which of these is not a challenge of working on global and virtual teams?a. competenciesb. languagec. time zonesd. culture
Which of the following is not typical of an Agile team?a. co-locatedb. comprised of SMEsc. can make decisions quicklyd. largely self-managed
Which of the following steps is not part of the six-step project conflict-resolution process?a. Identify causes of conflictb. Identify potential solutionsc. Determine which teammate was in the
The sources of most project conflicts can be grouped into those related to _________________ and those related to _________________.a. relationships; tasksb. technical skills; budgetc. personalities;
Our team is a sub-committee of our township’s Tree Committee. We started with anyone who volunteered during a Tree Committee meeting and discovered some individuals were more willing to work hard
What is the difference between an internal and external stakeholder?
When should relationship building between the project manager/other core team members and important stakeholders occur?
What are some important functions of communication from stakeholders?
What are some important functions of communication to stakeholders?
In order to manage stakeholders’ expectations, a project manager needs to understand the stakeholders’assumptions. Which document(s) can help with this?
What is the difference between “push” and “pull”methods of communication? Give examples of each.
Why is it so important to capture lessons learned in a knowledge database?
What is a possible sign that your communication planning was/is insufficient?
A new grocery store is being erected that will demolish a neighborhood basketball court. Who would be some internal stakeholders? Who would be some external stakeholders?
With a few of your classmates, conduct an Agile retrospective meeting about a project or class you recently finished.
In your opinion, what is the single most important component of building relationships within a project team? Why?
In your opinion, what is the greatest benefit of having good communication between the project team and project stakeholders? Why?
Imagine you are the project manager of a team tasked with building a new hotel. When brainstorming project communication plan considerations, what would you list under “purposes”?
Using the same scenario as question 6, which timing schedule would you choose to use for each communication? Why?Question 6,Imagine you are the project manager of a team tasked with building a new
Create a project meeting agenda for an upcoming project (or class) meeting you have.
Give an example of a time you have used push, pull, and interactive communication methods.Why did you choose the method you did based on the circumstances?
Betty, a project manager, sent out agendas before an upcoming meeting to everyone involved.During the meeting, she got a team member to take minutes. After the meeting, Betty followed up with team
As a project manager, how will you try to progress along the continuum from directing to coaching to supporting to delegating to your team members?What are some signs your team members are ready for
The “component of the project management plan that describes how project communications will be planned, structured, and monitored” is the:a. communication modelb. communications management
In order for a new grocery store to be erected, a neighborhood basketball court located on the building site will have to be demolished. The neighborhood children who liked to play basketball there
A common method of prioritizing stakeholders is based on the stakeholders’:a. legitimacyb. powerc. urgencyd. all of the above
The components of a project communications management plan should typically include the purpose of the communication, structure (format, content, etc.), methods or technologies to be used, and .a.
Which of the following is not a type of Agile meeting?a. iteration planningb. demonstrationc. innovationd. retrospective
The “project document that includes the identification, assessment, and classification of project stakeholders” is called the .a. stakeholder engagement matrixb. organizational breakdown
A document used to manage points of discussion or dispute that arise during projects, in order to monitor them and ensure that they are eventually resolved and added to lessons learned, is called
One of the key responsibilities of a project manager is to manage stakeholder expectations. It is important for the project manager to have interpersonal or “soft” skills that include: overcoming
The process of communicating with stakeholders and working with them to meet their expectations, address issues as they occur, and obtain their continued commitment to the success of the project is
The communication method that is used for large audiences or large volumes of information and requires recipients to access the content at their own discretion, is called communication.a. pushb.
We identified stakeholders by first reviewing our vision statement and then asking who might be interested in or have some influence over the arboretum. Our vision states that we want to showcase
What is the first step in developing a project scope management plan? Is it different in traditional project management as compared with Agile?
List several common ways to solicit stakeholder opinions.
For a construction project, the house is the ____________ deliverable, and how-to instruction sheets are ____________ deliverables.
Why is scope definition important?
What are two common causes of scope creep?
What does the acronym WBS stand for?
List three ways of organizing a WBS.
The lowest level of the WBS is known as a(n) ____________.
In Agile, the smallest increments are ____________.
What is a WBS dictionary used for?
What is rolling wave planning?
What is uncontrolled change known as?
Why do project teams use change control systems?
What is a project baseline?
In Agile, what is an epic?
Who prioritizes the product backlog in Agile?
Compare the strengths and weaknesses of the three formats of constructing a WBS: indented outline, organizational chart, and free format.
Give an example of scope creep from one of your own projects or from a project that has made the news in recent years.
What are the advantages of completing the “define activity” process after creating the WBS?
You are the project manager in charge of expanding a popular restaurant. How could you use voice of the customer (VOC) techniques and/or user stories to gain insight into your stakeholders?
Identify two projects your company or school will be performing in the future. Which one do you think will have a more detailed WBS? Why?
The sponsor for a project you have been managing sends you an e-mail that they would like to make a small change to the project. What is your response and why?
A potential client wants you to be project manager for the construction of a new house, but they are vague about the details. List a few questions you could ask them to gain a better understanding of
When and why should you follow the Agile tenet of maximizing “work not done?”

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