Contemporary Project Management 5th Edition Timothy Kloppenborg, Vittal S. Anantatmula, Kathryn Wells - Solutions

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Compare the pros and cons of using a network structure to perform organizational activities versus performing all activities in-house or within one organizational hierarchy. [LO18-3, 18-4, 18-5]
What are the advantages and disadvantages of business-to-business networks? [LO18-5]
Do you think that the organization’s existing MIS gives managers high-quality, timely, relevant, and relatively complete information? Why or why not?
How might advanced technology improve the competitive position of this organization? In particular, try to identify the impact that a new MIS might have on the organization’s efficiency, quality, innovation, and responsiveness to customers.
What advantages can you tell consultants they will obtain when they use the new IT?
What problems do you think you may encounter in convincing consultants to use the new IT?
What steps might you take to motivate consultants to learn to use the new technology?
What kinds of IT or MIS can help the company better manage these forces?
In what ways can the Internet help this organization improve its competitive position?
Based on the information given, how well would you say Shell’s move to AI-based information systems provides the attributes of useful information (quality, timeliness, completeness, and relevance)? Briefly explain your assessment.
How could cybersecurity and data privacy risks affect Shell as it transitions to greater use of AI in its information systems?
If you were a manager of a Shell oil rig or planning the rollout of more electric-vehicle charging stations, would you expect the use of AI to make your work more interesting or less so? Why?
A potentially negative uncertainty is known as a(n)________________, while a positive uncertainty is known as a(n) ________________.
Who should be involved in identifying potential risks for the project?
List and describe the four different categories of project success measures.
During which stage of a project are most risks typically uncovered?
Relative to the project’s life cycle, when is the cost per risk discovered typically highest for plan-driven projects? Is this different on Agile projects?
What does a SWOT analysis examine?
Name three different ways to categorize project risks.
A key supplier for your project has not been returning your calls or responding to your e-mails. This is an example of a(n) ________________, which indicates that a risk is likely to occur.
What two main criteria are used when evaluating risks during qualitative risk analysis?
Should every risk, no matter how major or minor, have a contingency plan created to address it?Why or why not?
Are both qualitative and quantitative risk analyses used on all projects? Why or why not?
What is an example of transferring risk?
Describe the various types of information that are often contained in the risk register. Why is each included?
In the risk register, why should only one person be assigned “owner” of a risk?
Which three risk strategies are used specifically for dealing with opportunities?
Describe trade-offs that may need to be made among project stakeholders’ priorities. How would you address these trade-offs as a project manager?
What is the difference between a major risk and a minor risk? How do you determine which risks are major versus minor?
You are the project manager of a construction project for a large organization and will be relying mostly on independent contractors to execute the project work. Which type of contract would you prefer to use to procure their services? Why?
Give an example of a risk you have chosen to accept on a previous project. How did you decide to accept it? In retrospect, was that the right decision to make?
How do the development approach and project lifecycle you choose affect the way you plan for uncertainties?
A SWOT analysis is an information-gathering tool that helps increase the range of identified risks by examining strengths, weaknesses, _______________, and threats to a project.a. opportunitiesb. optionsc. originsd. organizations
The _______________ is a living document in which the results of risk analysis and risk response planning are recorded.a. root cause analysisb. risk registerc. risk management pland. cause-and-effect diagram
While all projects use _______________ risk analysis, _______________ risk analysis is used only when it is needed and there is sufficient data to develop appropriate models.a. quantitative, qualitativeb. quantitative, opportunityc. opportunity, qualitatived. qualitative, quantitative
An Agile meeting at which risk may be discussed could be any of the following EXCEPT:a. premortumb. stand-upc. risk-based spiked. retrospective
Avoid risk, mitigate risk, accept risk, and _______________ are all strategies for responding to negative risks, also known as threats.a. enhance riskb. prevent riskc. transfer riskd. share risk
An analytical technique used to determine the basic underlying source of a variance, a defect, or a risk is called _______________.a. qualitative risk analysisb. Monte Carlo analysisc. SWOT analysisd. root cause analysis
The Risk Management Plan describes the methodology, roles and responsibilities, budgeting, timing, and risk categories for potential causes of risk. These risk categories can be structured into a hierarchical representation called a(n):a. organizational breakdown structure (OBS)b. risk breakdown
Risks that have been identified and may or may not happen are referred to as known unknowns, and a _______________ should be established to cover them if they are triggered.a. contingency reserveb. management reservec. funding reserved. risk buffer
_______________ is a quantitative risk analysis modeling technique used to help determine which risks have the most powerful impact on the project. Using a tool such as a tornado diagram, it “examines the extent to which the uncertainty of each project element affects the objective being studied
Expected monetary value (EMV) is commonly used within this type of analysis:a. root causeb. decision treec. Monte Carlod. cost/benefit
For the same campus event project, perform a literature review to identify risks.
Engage another student team to perform a peer review of project risks for your project. In turn, you perform a peer review for theirs.
Brainstorm and group at least twelve risk factors for risks in one of the following types of projects:• Research and development projects• Organizational change projects• Quality improvement projects
1. Brainstorm all of the risks you can imagine. Use a premortum.Create a definition of done.2. Assess the risks to determine which you believe are big.3. Create response plans for the big risks, including who owns each and what the triggers are that indicate they may happen soon.4. Which two of
What is the name of the process that identifies which quality standards are relevant to the project and how to comply with them?
Who was the influential thought leader in the area of quality who created the Profound Knowledge System?
Who is best known for creating the Quality Trilogy?
What does the acronym TQM stand for? How does it apply to project management?
What does the name Six Sigma refer to?
Define the term project quality in your own words.
Give some examples of external stakeholders.
What are the four core project quality concepts?
Define quality assurance and the primary methods that can be used to achieve it.
Define quality control and the primary methods that can be used to achieve it.
What marks the transition between the planning and executing project phases?
How do lessons learned fit into quality planning?
When and how is value delivered on a predictive project? On an Agile project?
What is the purpose of identifying a threshold for project metrics?
What did Deming mean when he said that organizations operate as systems? Give examples.
Rank the seven quality management areas of ISO from most to least important. What rationale is your list based upon?
Describe the process of achieving stakeholder satisfaction. How would you address a situation in which two stakeholders have mutually exclusive goals for the project?
Give examples of how a single company might use continuous process improvement and/or breakthrough process improvement.
Give some examples of common and special cause variation that you have witnessed. Which of these causes of variation can be addressed through continuous improvement?
Discuss the four areas of fact-based decision making.In your opinion, what is the greatest obstacle to using fact-based decision making?
Discuss the costs of conformance versus nonconformance and how they both factor into the overall cost of quality. What percent of your budget would you put toward conformancerelated tasks compared to nonconformancerelated tasks? Why?
In your own experience, have you seen companies integrate quality within their project planning processes? If so, when and how have they done so?If not, do you think it would have been more beneficial to address quality in one area of the overall project plan or continuously throughout the plan?
How does the idea of servant leadership relate to project quality?
How might a project leader’s understanding of the team members’ individual motivations affect the project’s overall quality?
What is the difference between an efficient process and an effective process? How can we improve efficiency and effectiveness, respectively?
An important input to the Plan Quality Management process is requirements documentation. This is because:a. the organization will have a uniform set of specific quality requirements that every project must adhere to.b. requirements include the schedule and cost information that must be balanced
Which of the following is part of a Configuration Management System?a. process for identifying and uniquely naming items that need to be controlledb. recording and reporting all changesc. verifying the correctness of all deliverables and components of themd. all of the above
What cycle is the basis for Six Sigma quality planning and improvement?a. DMAICb. PDCAc. DOEd. TQM
All of these are components of a work flow diagram called the SIPOC model except:a. customerb. processc. inputd. support
Total Quality Costs are comprised of the costs of all of the following EXCEPT:a. preventionb. appraisalc. managementd. external Failure
During quality management planning, the project manager and team determine what will be measured during the Control Quality process.Project or product attributes such as on-time performance, defect frequency, and costs versus budget are known as ____________________.a. quality metricsb. quality
Preventive action ____________________.a. is primarily addressed in the Control Quality processb. realigns the performance of the project work with the project management planc. seeks to ensure the future performance of the project work is aligned with the project management pland. modifies a
According to the PMBOK, which of the following is not a quality management process?a. Plan Quality Managementb. Monitor Qualityc. Perform Quality Assuranced. Control Quality
Once the project management plan is complete and accepted by the stakeholders, the approved plan is ____________________.a. reviewedb. baselinedc. followedd. documented
Who came up with the four-part Profound Knowledge System?a. Demingb. Juranc. Maslowd. Ford
Create a SIPOC for an everyday activity (i.e., paying bills, parallel parking, or making cookies).
Create a SIPOC model for a project in which your university is modernizing its student center to include space for on-campus, student-run businesses.Be sure to include all relevant stakeholder groups.Describe how you would use this information to design quality into your project.
Improve a work process using either the DMAIC or the PDCA model to guide your actions. What project quality tools did you use, and why did you select each?
Identify the quality policy for a local company.Speculate how the policy focuses the efforts on a project in that company. Find a project manager at that company and ask their opinion of the quality policy’s impact.
Two aspects of quality policy guide the arboretum development project. One is the Township’s Greenspace Policy and the other is Arbnet’s arboretum certification requirements. While Level One arboretum requirements place certain demands upon the arboretum, Level Two requirements are more
Do small businesses often outsource project work?Why or why not?
Name the three processes that make up project procurement management.
In supply chain management, what are some other names for the seller? What are some other names for the buyer?
List three functional areas that are frequently outsourced by business organizations.
In a fixed-price contract, who assumes the greatest level of risk?
In what type of contract does the buyer assume the greatest level of risk?
What is the name of a single insurance policy that is used to provide coverage for all project participants?
What is meant by lean procurement and how does it relate to project management?
_______________ is a method for transforming contractual arrangements into a cohesive, collaborative project team with a single set of goals and established procedures for resolving disputes.
What do the contract terms Change for Free and Money for Nothing mean?
What does the project team need prior to planning procurements?
Should activities on the critical path be outsourced?Why or why not?
Which of the three competitive advantages do you think companies are most willing to outsource for? List any examples you can think of.
Your company is hoping to outsource some of its work constructing a new development of condominiums.What would you use as selection criteria to narrow down your list of potential sellers?

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Contemporary Project Management 5th Edition Timothy Kloppenborg, Vittal S. Anantatmula, Kathryn Wells - Solutions

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