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Human Communication 6th Edition Judy C. Pearson, Paul E. Nelson, Scott Titsworth, Angela M. Hosek - Solutions
Obsession, jealousy, gossip, and mental abuse are examples ofa. healthy interpersonal communication.b. most marital relationships.c. possible negative qualities of some interpersonal relationships.d. positive problem-solving techniques and skills to develop.
An extrovert being friends with an introvert demonstrates which type of relationship?a. symmetricalb. complementaryc. negotiatedd. no relationship
Interpersonal relationships are important becausea. they fulfill our needs for inclusion, affection, and control.b. physical, safety, and security needs cannot be met elsewhere.c. dependence is vital.d. we need to interact with people having similar interests.
Which is not an element of an interpersonal relationship?a. It includes at least two people.b. It involves people who are interdependent.c. Its patterns of interaction are inconsistent.d. Individuals in an interpersonal relationship have interacted for some time.
Select one of the stories on the storycorps.org website.As you listen to the story, make note of each emotion represented by the speaker. What cues did you hear that provided information about the emotion? How did the lack of nonverbal cues impact your ability to discern emotions?
Identify and define some barriers to listening that you have been aware of in your own experiences. Were you able to overcome the barriers?
According to the Harvard Business Review, which of the following is not a suggestion for improving workplace listening?a. Ignore the source.b. Plan for nuggets.c. Slow down.d. Keep yourself honest.
Suggestions for lecture listening includea. focusing on the lecturer’s delivery and avoiding summarizing and reviewing the information.b. letting your attention stray in order to think creatively, listening for details, and ignoring lecture cues.c. avoiding taking notes, so that you can focus on
Asking questions to clarify information, paraphrasing messages, and identifying confusing areas are examples ofa. barriers to listening.b. listening for enjoyment.c. techniques for checking your understanding of a message.d. information literacy.
Critical thinkinga. focuses solely on the details instead of the main point.b. ignores the context in which communication is occurring.c. is important when making judgments about the message being presented.d. is only associated with listening.
Which gender tends to listen in order to solve problems, is less attentive to nonverbal cues, and interrupts to switch topics?a. menc. both gendersb. womend. neither gender
If you are thinking about what happened last weekend at college while listening to your mother on the phone, you are exhibiting what type of barrier to listening?a. stereotypesc. personal biasb. egocentrismd. mental distraction
When you are listening and attempting to understand the other person’s worldview, what type of listening are you utilizing?a. activec. criticalb. empathicd. for enjoyment
After your brain has sorted sound waves by importance, it processes the material in a part of your consciousness termeda. working memory.b. selective attention.c. long-term recall.d. short-term memory.
Which of the following statements is true?a. Personal and business relationships are not affected by listening.b. When communicating, college students spend nearly half their lives listening.c. Listening constitutes only a small fraction of our communication activities.d. Listening does not
Hearing is a process, and listening is a process.a. mental; physicalc. physical; mentalb. mental; psychologicald. physical; physical
When you are at the library or other public place, note how people “mark their territory.” Do they use their backpack or purse, books, or nothing at all? Also observe the size of people’s personal space. Does one gender have a smaller space than the other? Does age make a difference? In what
When speaking verbally, we use paralanguage to supply important information about syntax that would normally be visible in written text. How do you naturally relay syntax using such paralinguistic vocal cues? What errors could you potentially make with paralanguage that could make your syntax
Which of the following provide physical and psychological protection, permit personal expression, and communicate age, gender, socioeconomic class, and personality?a. vocal cuesb. affect displaysc. illustratorsd. artifacts
In relation to gender and tactile communication, which of the following is true?a. Females and their daughters touch each other the least.b. Men value touch more than women do.c. Women are touched more than men.d. Females touch others more often than males touch others.
Shaking hands while saying “hello” is an example ofa. regulating.b. repeating.c. emphasizing.d. complementing.
Compared with those who are unattractive, physically attractive peoplea. tend to be snobbish.b. never learn how to work well with others.c. are more likely to wait until they are older to marry.d. are treated differently as children.
Pointing to your wrist while asking for the time is an example of a(n)a. adaptor.b. illustrator.c. regulator.d. emblem.
What type of nonverbal cue is most likely to be used to fulfill a personal psychological need?a. emblemb. adaptorc. illustratord. chronemic
Bodily movement, facial expression, the use of time, and vocal cues, among other actions, are examples ofa. kinesics.b. complementation.c. nonverbal codes.d. adaptors.
One of the difficulties of interpreting nonverbal codes isa. one code may communicate several different meanings.b. no two nonverbal codes communicate the same meaning.c. each nonverbal cue has only one perceived meaning.d. observers can easily distinguish meaning from specific nonverbal cues.
Nonverbal codes work together with vocalized words toa. generalize and broaden.b. analyze and synthesize.c. confuse and distinguish.d. contradict and substitute.
What is included in nonverbal communication?a. only vocalized cuesb. only nonvocalized cuesc. nonword vocalizations as well as nonvocalized cuesd. vocalized words
Do differentiation scores differ depending on whether the person being described is male or female?One way that language might influence how you perceive the world around you is through implicit categories and hierarchies found in language systems. For instance, you might comment that a dog is
In comparing your scores with others in your class, or even friends you ask to complete the RCQ, are there differences between male and female students in their numbers of constructs? Are there differences between you and students with other characteristics, such as those who are older, are
Are the numbers of constructs you identified for “liked”and “disliked” people generally the same or different for both people? Why?One way that language might influence how you perceive the world around you is through implicit categories and hierarchies found in language systems. For
Your culture uses abbreviations and acronyms frequently.Does this practice reduce or enhance group identification?Does this practice reduce or enhance relationship development and intergenerational communication?
In what ways, if any, does the use of anonymous posting on social media contribute to the negative and positive use of language?
The Whorf-Sapir hypothesis says that our language shapes our reality. One fact about language is that we have many more negative words to describe women than to describe men. What does that fact say about how English-speaking people in the United States think about women?
Think hard about some things for which we have no words. If we have no words for something, can we still think about that thing?
When you describe observed behavior instead of offering personal reactions, you area. drawing inferences.b. being concrete.c. using descriptiveness.d. being judgmental.
Which of the following terms refers to disrespectful language?a. profanityb. jargonc. clichésd. regionalisms
Dating is important becausea. you tend to view objects, people, or situations as remaining the same.b. situations change little or not at all over time.c. you are saying that something is always static, or universally staying a certain way.d. you clarify a perception based on a particular
Communication may be hindered in all the following cases except when we usea. improper grammar.b. descriptive language.c. clichés.d. gender-biased language.
A word’s dictionary definition is its meaning, and an individualized or personalized definition is its meaning.a. denotative; connotativeb. denotative; abstractc. connotative; denotatived. concrete; connotative
One way to improve language skills is to restate the content of the other person’s message, a process calleda. defining your terms.b. paraphrasing.c. using concrete language.d. indexing.
When doctors communicate with technical language, they are usinga. profanity.b. euphemisms.c. clichés.d. jargon.
Which statement reflects the relationship between language and culture?a. Language does not progress in response to the needs of the culture, but culture does progress in response to language.b. Language is a minor way that we learn about our culture.c. Culture creates a lens through which we
Because messages can vary depending on the situation, to examine the context of the communication is important. This concept is calleda. syntax.b. pragmatics.c. semantics.d. encoding.
Which of the following is not a characteristic of language?a. classifies realityb. organizes realityc. is arbitraryd. is concrete
The chapter discusses how people form impressions of who they are and how communication affects self-perceptions.How does this occur through social media?For instance, why do people follow the Instagram feeds of people they don’t know? How are those popular Instagram users communicating a
Researchers state that people’s perceptions are largely learned because what people see, hear, taste, touch, and smell is conditioned by their culture. What parts of your culture are key factors in how you perceive events in day-to-day life?
First impressionsa. generally take weeks or more to develop.b. are based on people’s sense of humor, their personality, and their religion.c. are frequently based on other people’s appearance.d. are generally accurate and therefore are lasting impressions.
When people seek to present an ideal version of themselves, they are engaging ina. impression management.b. active perception.c. attribution.d. selection.
Which of the following is a perceptual error frequently made by people?a. believing stereotypes about people who are different from themselvesb. believing other people are courageous, whereas they, themselves, are cowardlyc. believing that others are considerably older than themselvesd. believing
Selection occurs in perception in all of the following ways excepta. attention.b. exposure.c. distraction.d. retention.
A system of shared beliefs, values, customs, and behaviors is known as aa. person.b. communicator.c. role.d. culture.
Perceptual constancy results because ofa. identity factors.b. past experiences and roles.c. figure and ground.d. people’s present feelings and circumstances.
The more ambiguous the stimuli,a. the less room for confusion.b. the more room for interpretation.c. the less room for interpretation.d. the less you rely on context.
is an organizational method whereby missing information is filled in to create the appearance of a complete unit, and is another organizational technique whereby elements are grouped based on their similarities in size, color, and shape.a. Closure; similarityb. Proximity; figure and groundc.
By neglecting some stimuli and focusing on other stimuli, you are engaging in which process of perception?a. organizationb. selectionc. classificationd. interpretation
Which of the following may be the result of identity factors, past experiences and roles, and present conditions?a. selectionb. similarityc. self-serving biasd. differences in perception
Think of your digital communication. How do you use digitally mediated communication (DMC) in your daily life(that is, for school, personal use, or work)? Do you prefer one device or another (e.g., tablet or smartphone) or one social media platform over another (e.g., Instagram or Vine)? How does
In the beginning of the chapter, seven advantages to studying communication are discussed. Explain how these benefits apply to you in your chosen area of study.
When you respond to a speaker with a verbal or nonverbal cue, you area. giving feedback.b. not communicating.c. providing noise.d. using a metaphor.
Studying communication is essential because it cana. allow you to find a job very easily.b. enhance your chances of selling questionable products to unknowing customers.c. allow you to multiply the number of friends you have on social networks.d. improve the way you see yourself and the way others
Ethical standards within the communication discipline have been created by thea. National Communication Association.b. American Communication Association.c. Communication Administration.d. Public Speaking Administration.
Which of the following is defined as the ability to effectively exchange meaning through a common system of symbols, signs, or behavior?a. dyadic communicationb. communication competencec. messaged. feedback
A main difference between public communication and mass communication is thata. mass communication is unstable.b. public communication is mediated by television.c. public communication allows for feedback from the listeners.d. mass communication is generally informal and public communication is
Intrapersonal communication is communication __________, and interpersonal communication is communication __________.a. between two or more people; within the selfb. between two or more people; with a large number of peoplec. within the self; between two or more peopled. within the self; within a
Which communication principle considers variables such as verbal, nonverbal, and behavioral aspects; the channel used; and audience characteristics?a. Communication has a content and a relational dimension.b. Communication begins with the self.c. Communication involves others.d. Communication is
The process of translating an idea or a thought into a code is known asa. communicating.b. decoding.c. encoding.d. deciphering.
Understanding another person’s messages does not occur unlessa. the speaker uses nonverbal messages.b. common meanings for words, phrases, and nonverbal codes are elicited.c. the listener asks questions.d. both parties use verbal and nonverbal symbols.
Communication is considered a process of using messages to generate meaning because it isa. an activity or exchange instead of an unchanging product.b. a tangible object.c. something with a beginning, a middle, and an end.d. static.
Resist persuasive efforts by others.
Prepare a detailed outline of a persuasive presentation.
Apply ethical considerations to your presentation.
Organize your persuasive message using the Monroe Motivated Sequence.
Identify three forms of proof.
Use arguments effectively.
Introduce your persuasive presentation.
Identify your immediate purpose and long-range goal.
Describe a persuasive presentation.
Apply the skills for making informative presentations.
Shape the informative content by selecting the appropriate language and number of main points.
Apply the strategies for informing others.
Identify the intent, goal, and appropriate topics for informative presentations.
Recognize and practice ethical workplace communication behaviors.
Enact communication behaviors that will demonstrate communication competence in the workplace.
Take steps to effectively prepare for employment interviews.
Create and communicate your personal brand in preparation for a job search.
Describe the structures of workplace communication as they are created within diverse types of organizations.
Adapt your topic, yourself, your language, and your purpose for an audience.
Analyze your audience through observation, inference, research, and questionnaires.
Practice narrowing a topic to save time and energy and increase its relevance to the audience.
Select a topic appropriate for you and your audience.
Ground your use of credibility and supporting materials in core ethical principles surrounding honesty.
Correctly attribute information to sources, both verbally and in writing.
Use research to identify eight types of supporting materials for your ideas.
Develop a research strategy for finding support for your presentation.
Use four dimensions of credibility to improve how audience members perceive you.
Explain the importance of source credibility in public presentations.
Compile a list of references, or sources, to accompany your complete outline.
Present an effective conclusion.
Use transitions and signposts that link ideas and indicate direction to the audience.
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