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human resource management
Human Resource Management A Global And Critical Perspective 2nd Edition Jawad Syed, J; Kramar Syed, Robin Kramar - Solutions
Globe Ground India (GGI), a subsidiary of the German airline Lufthansa, operates passenger and cargo handlin for Lufthansa, as well as ground and ramp activities in Delhi, Mumbai, and a number of other Indian cities. In 2006, facing serious staff turnover and motivation problems, GGI conducted
The term 'pay dispersion' refers to the degree of inequality in pay levels between jobs at the same organisational level (also called 'horizontal pay dispersion') and between jobs at different levels in the organisation (also known a 'vertical pay dispersion') (Gerhart and Rynes, 2003).Questions1
The term 'pay variability' refers to the degree to which pay outcomes for any given job or any given set of job-holders will vary by performance rather than being fixed or guaranteed (Gerhart and Rynes, 2003).Questions1 Is it better for an organisation to have a high or a low level of pay
One approach to reward communication suggests that withholding from each employee details of the pay received by their fellow employees may restrain their demands for pay increases. In other words, revealing all may just encourage pay 'ratcheting', that is, employees in the same job or role
The People's Republic of China now plays a central role in global economic growth and development, and Chinese state-owned enterprises and private firms are rapidly internationalising their operations in both developed and developing economies. China is a global economic power and yet a country
Why should a firm use base pay at all?
Why do gender pay gaps persist, who is responsible for them, and what (if anything) can be done about them?
What makes for an effective employee share plan?
What are the obvious signs of failure of a performance and reward system?
Break the class into pairs and allocate the following pay practices to a specific pair of students. Have each pair consider the pros and cons of their assigned pay practice as a means of furthering pay equity between the genders, and then have each pair report back to the full group. The practices
As the human resources director of an MNC with subsidiary operation in Indonesia, you have been ask to design a comprehensive reward system for the such sidiary's HCNs. What reward practices would you using?
Your UK-based organisation is planning to open a maj; facility (eventually employing 5,000 people) in Thailan for which your team will be responsible. Senior ma agement has asked you to assess the impact that \(\mathrm{al}\) tural values will have on using traditional UK rewapractices for the HCNs
Chinese factories such as Changying Precision Technology (CPT) raises interesting training dilemmas and hiring patterns for HRM practitioners in that country. The company has adopted Australian robotic technology called 'Sawyer', which is different from position-controlled robots employed in car
We articulate how HRM is now more strategic. In addition to the narratives outlined b. the chapter authors, strategic HRM can also be challenged by organisations that fundamentally see the HRM role as different from that of managers. For instance, let's examine this quote from Allen (2015: 1)
Suzy Pakston had strong ideas from what she had learned in her marketing degree about how to build value into a products brand (branding). She often recounted her professor's words: 'Brands are built from capabilities by adding advantage to the product, by augmenting the product.' All her
As students we are frequent observers of different HR procedures and practices across global firms. If any of us, for instance, explored how different contemporary organisations develop their training and learning platforms, they would vary: some with more traditional training occurring in the
Contrast and compare traditional forms of learning with more contemporary forms. From a management perspective, what are the strengths and weaknesses and issues for reflection?
Think of any organisation whose text-context learning pattern could be influenced. In taking a narrative perspective, describe how text-context knowledge may change over time.
Collect at least five articles of research related to multimethods of learning. Using this approach, discuss how organisational knowledge could be challenged and updated over time for an automotive firm such as a car. retailer or manufacturer.
As you will see in this chapter, 'talent' is interpreted in different ways across different organisations and cultures. Broadly speaking, it can mean exceptional skills relative to others, for example a talented sportswoman has better skills than others in her field, or it can mean the particular,
Later in this chapter we refer to a 'dark side' to sum-up possible negative consequences of talent management. Think of the basics: A small number of employees is selected for special development aimed at accelerating their careers. The majority of employees are not. We would like you to think
As you can see, there are some serious biasing effects that might be introduced into talent programmes simply because of a person's gender and the idea of the gendered organisation. We would like you to think about the following questions:Questions1 To what extent do you think that gender is a real
This case relates to a large UK-based general merchandising, non-food retail company (RetCo) with 800 stores and over 25,000 employees. The context for RetCo's interest in talent management included competitive sector conditions, economic downturn, competition for skilled labour, and growing
What factors could executives and HR directors consider when designing a typical elitist talent programme for a multinational company?
Human resource metrics are used by organisations as a way of evaluating and measuring their human capital. What metrics (percentages, ratios, counts) could be used to help identify high-performing and high-potential employees.
What ethical issues, concerns, and problems could be considered in the design of talent programmes in a multinational company?
How might an organisation evaluate the effects, impacts, and success of a talent programme? Specifically, what factors could it evaluate?
What aspects of people and organisations make the fair and reliable identification of talent difficult?
How might employees excluded from talent pools react to their exclusion? What is the range of reactions that disaffected employees might display, and what factors could moderate or influence their reactions?
On the surface, an expatriate appears to have a glamorous life and career. However, the attraction of foreign destinations may fade in the face of local sociocultural norms, laws and economic realities, which may be very different from those found in the expatriate's country of origin. While the
Theoretically, any person going to work outside of his or her country of citizenship would be described as an expatriate, regardless of the person's colour of skin or nationality. In common usage, the term is often used in the context of professionals or skilled workers sent abroad by their
The Chinese community in India comprises immigrants from China and Indian-born people of Chinese ancestry. In the late eighteenth century, Chinese immigrants came to India to work at the Calcutta (Kolkata) port and Madras port. In 1962, the Indo-China border dispute resulted in a war leading to
What role does international human resource management play in multinational corporations?
What are 'international assignments' and why do multinational corporations use them?
What are the key issues in recruiting and selecting staff for international assignments?
What is meant be the term 'Psychological Contract' and how does this affect the international assignment?
What can a multinational do to ensure the success of an international assignment?
What competencies do international assignees need in order to succeed?
What different types of international assignees are used by multinationals?
What factors need to be considered when an international assignee is repatriated to the organisation's 'home' country?
Health and safety are critical issues in the workplace. An issue often forgotten within the domain of health and safety is workplace cleanliness. How can employee involvement, HRM, and productivity be examined in relation to workplace cleanliness? Let us examine the Department of Business and
The notion of partnership agreements between employers and trade unions has gained popularity in Britain. One well-known example of a partnership agreement is between Tesco (one of the big four supermarkets) and the Union of Shop Distributive Allied Workers (USDAW).Questions1 A partnership
China, an emerging market economy, stands in contrast to the Anglo-American countries. China, once based on a state socialist system, has undergone rapid reform, moving to a market-based system that has entailed dramatic changes to human resource management. For example, state-owned enterprises
Compare the legislative and political environments in Australia and Britain to consider the importance of the regulation of employee involvement and the subsequent implications for the parties involved in the employment relationship and for HRM.AustraliaThe election of a federal Labor government in
Paper \(C_{0}\) is a large, multisite manufacturing organisation that is a joint venture between two blue-chip MNCs (Swedish and Anglo-American). Paper Co supplies recycled newsprint paper to regional and national publishers and printers in Western Europe and the USA. The company employs a total of
How does employee involvement link to SHRM?
How do you distinguish employee involvement from a human resource management lens versus an employment relations lens?
Why is labour productivity a better measure of the impact of human resources practices than profitability?
Distinguish three categories of employee involvement.
Discuss the differences between direct and indirect employee involvement.
Identify two major trends in employee involvement since the 1980s. What have been the implications of these trends for managers, employees, and trade unions?
What are the limits of legislated employee involvement systems?
Why is it important for employee involvement systems to be socially embedded within an organisation?
How can an organisation achieve socially embedded employee involvement systems?
Why is it difficult to establish a causal link between employee involvement systems and performance and productivity?
Ewere woke up at 5:15 a.m. and quickly got ready as she wanted to avoid the hectic Lagos traffic jam. At this time, it would only take her 20 minutes to reach the office, but if she set off any later, it could take more than two hours to cover the short distance. She was already dreading another
An Equality and Human Rights Commission (EHRC) Report has highlighted the tensions that British fathers experience in attempting to balance work and family. It touches on the lack of confidence of many fathers to request flexible working as they fear this would have a negative effect on their
There have been on-going debates on the importance of agency and the strategies that women and other social groups employ in determining their own career path. Hakim \((1991,1995,2004)\) has argued that agency is central to women's choices in terms of decisions on whether they focus on their job or
Suzan, the head of the management department and a 55 -year-old Canadian, has been working at a Swiss university with an international reputation for over 20 years. Due to budget-cutting and restructuring activities, Suzan's current main responsibility involves merging the departments of Management
It was another hot, humid and smoggy day in Beijing, and Aliling was waiting for the company shuttle bus to go to work. She had stopped hoping for better weather at least three weeks ago. Ailing was a 42-year-old Chinese woman with a teenage son, and she had been working in a state-owned
What areas do WLB debates seem to be focusing on?
Would you consider this to be limiting? If so, in what way?
What can be the costs of an 'overwork' culture to both employees and organisations?
What key legislation can you cite that protects social groups from discrimination?
What legislation can you cite in relation to employment and work and life?
Highlight key differences in how employers and employees may be dealing with WLB in different regions. Think of examples in the Western, developed economies and also in non-Western, emerging markets.
If you were a senior human resources manager in an MNC who has been transferred to the Chinese office, how would you attempt to implement the flexible working arrangements and family-friendly policies designed at the parent company? What issues would you need to consider?
Cool International is a UK-based multinational that has expanded rapidly into European, Asian, and South American markets over the past two decades through acquisitions and joint ventures. Their global strategy envisaged a rapid growth in the BRIC countries - Brazil, Russia, India, China - as well
What are the advantages for organisations of employing self-initiated expatriates? Usually such expatriates are employed on local terms and conditions without any of the enhanced salaries, or payments of housing costs, education costs and travel advantages. Are they being exploited? Could
The company is a leading global provider of process solutions, technologies and services for its business segment. It employs over 2,000 people, more than half work of whom work in foreign subsidiaries. The first international assignments in the company took place in the 1960s and since then the
Assume that the organisation you work for practice strict adherence to the rules of objective, scientifi and rational recruitment and selection. But beyon that, it seems that 'anything goes' in terms of tole ated staffing practices. What is your assessment of this approach?
Do you think that targeted recruitment system for example those targeting older workers, womes minority groups, or people with the desired skills, ar fair? Why or why not?
Do you think it is ethical for employers to seles applicants on the basis of questions such as 'Dislik loud music' and 'Enjoy travelling around the worl with a backpack', even if the scales that such iterr measure have been shown to predict job perfo mance? Explain your answer.
Given recent changes in the nature of work, espe cially during the period of economic turbulena discuss the relative effectiveness of job anal) sis techniques and suggest how they might \(b\) improved.
For the past 45 years Bangladesh has been working towards a society that is poverty and hunger free. In more recent years, the political environment and economic approach has moved away from a subsidised socialist orientation towards a free market economy, which has resulted in significant economic
Consider the following scenario:The senior management within a subsidiary of a large multinational manufacturing organisation have decided that due to increased global competition, falling profits, and resultant shareholder dissatisfaction, a significant downsizing (up to 700 layoffs) will take
So far, we have presented the view that ethics is an essential part of any critical treatment of management practice. We have also argued the case for a potential and legitimate ethics of human resources in action. Furthermore, underpinning our discussion is the assumption that ethics has an
The on-line retailer Amazon has recently come under scrutiny for the creation of a 'relentless work environment' characterised by excessive working hours, limited opportunity for holidays, poor work-life balance, and extreme demands for performance and output.Critics argue that Amazon sets
How has globalisation impacted on ethics and human resources?
In what realms may human resources decisions have an ethical impact?
What are the implications of CSR for the way HRM activities are enacted in organisations?
Discuss the relationship between ethical reasoning and moral imagination, using two human resources activities to illustrate your answer.
In what ways are neoclassical economics and 'ethical egoism' linked?
How do consequentialism and deontological principles differ?
How do both virtue and care ethics differ from utilitarian frameworks? Illustrate your discussion by reference to two human resources activities.
What are the ethical human resources implications of the growth of the 'share' or 'gig' economy and the rise of temporary labour hire organisations such as Uber or Airtasker?
Imagine you are the HR director of a fashion retailer and you have been asked by the company's board to comment on the retailer's supply chain practices. How would you go about responding to this request? What sources of information/references could you use? You will need to conduct an internet
When ANZ, one of Australia's leading banks, advertised 55 jobs at its new Manila operation, ranging from a new head of human resources to credit-risk officers and business analysts, not a single job was advertised in Australia. Almost all jobs were classified as high skilled, requiring a high level
Professor Francis Green, a labour economist, confirms that the emergent emphasis on multiskilling, or functional flexibility, has led to a more efficient use of labour but has also led to problems for employees who are managing a more diverse set of work expectations. The requirement to attend to a
The percentage of Australians who are estimated to be employed under casual or contract conditions is 35 per cent. The high level has raised concerns from a number of spokespeople, including AMP Capital economist Shane Oliver who has commented 'To have this situation where you are locked into
From the employers' perspective, such arrangements allow them to capture skilled employees before they are properly qualified to enter the labour market in their chosen area. Director of the GradConnection graduate job placement service Mike Casey has commented, 'What we see from our clients is
Five years ago Ken Williams gave up his job as a primary school teacher and founded the Play Smart Toys Company. It was clear to him at the time that there was a gap in the market for toys that challenged the thinking of children. As a teacher he had developed a number of games and puzzles for his
What are the HRP implications associated with an increase in the services sector?
Do you agree that environmental changes render HRP so problematic that it becomes infeasible? Is there a way to approach HRP under volatile conditions that still adds value?
Discuss why some commentators argue that job descriptions have become redundant.
How can an organisation's resource munificence, or abundance, be used to assess whether downsizing is a morally or socially appropriate response?
If an organisation is committed to retaining talented workers, what sort of HRM initiatives may assist in the retention of valuable workers?
The impact of technology in the twenty-first century is increasingly being seen in jobs that were considered standard positions that required an office; for example, an airline booking office where the traditional call centre undertaking standardised calls would be the norm. However, through
In Taylor's most famous experiment, he studied men shovelling pig iron. He noted that one particular man - Schmidt - finished the day's work and jogged home to finish building his own house. Taylor therefore picked Schmidt for his experiment. After restructuring the shovel and how the work was to
The rapid development of the information technology industry has resulted in significant skill shortages in many AMEs. In Australia, the ability to develop and retain key IT staff is a major human resource management issue. The alternative for many organisations is the loss of key staff,
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