Processes, Systems, And Information An Introduction To MIS 2nd Edition Earl McKinney Jr, David Kroenke - Solutions

What other processes may be improved with driverless cars?
The text describes how organizations need to create information from Big Data data stores but are challenged to do so because NoSQL and Hadoop are difficult to use. Search the Web for easier-to-use query and reporting products for Big Data data stores. Investigate the top two products and determine
What do you understand by the terms elastic, durability, and fault-tolerant? Why did Facebook need these qualities in Cassandra?
Discuss the need for developing Dynamo by Amazon’s engineers. How is it able to overcome the limitations of relational DBMS products?
Steve Jobs passed away in the fall of 2011. Until his death, he had been the heart and soul of Apple’s innovation. Apple continued on in his absence and did not reach its stock high until nearly a year after his death. But, so far, Apple has not continued its string of amazing products. A
Of late, there has been a phenomenal growth in the sales of Android phones, and Samsung has emerged as the main competitor of Apple in mobile handsets. Both companies are providing various apps to attract customers. Visit the Samsung and Apple Web sites to analyze the kinds of apps and support
How is Amazon Web Services helping other organizations by sharing its experience and IT infrastructure?
How has Amazon sustained its competitive edge over the years through continuous innovation in its information systems?
Suppose you are going to start an e-retailing Web site.Referring to Figure 1-11, choose a differentiation strategy for your business. How would this strategy determine value chain structure? Draw a diagram of processes for your business, and describe the IS that will support these processes?
Job security.a. State the text’s definition of job security.b. Evaluate the text’s definition of job security. Is it effective? If you think not, offer a better definition of job security.c. As a team, do you agree that improving your skills on the four dimensions in Collaboration Exercise 1
Experimentation.a. Define experimentation, and explain why it is an important skill for business professionals.b. Explain several creative ways you could use experimentation to answer this question.c. How does the fear of failure influence your willingness to engage in any of the ideas you
Collaboration.a. Define collaboration, and explain why it is an important skill for business professionals.b. Explain how you are using collaboration to answer these questions. Describe what is working with regard to your group’s process and what is not working.c. Is the work product of your team
The quarter system. Many universities operate on a four-term quarter system that requires class registration four times per year as opposed to semester systems that require class registration just three times per year.Recently, the state of Washington has experienced large tax revenue reductions
Effectiveness and efficiency:a. What does the term effectiveness mean when applied to business processes? List as many pertinent effectiveness objectives for class registration as possible.List possible measures for each objective.b. What does the term efficiency mean when applied to business
Information systems:a. For each process identified in question 1, list supporting information systems. Consider information systems that are used university-wide, those used by departments, and those used by individuals.b. For each information system identified in part a, describe the five
Class Registration processes:a. List as many processes involved in class registration as you can. Consider class registration from the standpoint of students, faculty, departments, and the university. Consider resources such as classrooms, classroom sizes, and requirements for special facilities,
Figure 4-38(a) shows a two-entity data model for the sheet-music-tracking problem.a. Select identifiers for the ChoirMember and Work entities. Justify your selection
Analyze the spreadsheet shown in Figure 4-37 and list all of the problems that occur when trying to track the assignment of sheet music using this spreadsheet.
Figure 4-38(a) shows a two-entity data model for the sheet-music-tracking problem.a. Select identifiers for the ChoirMember and Work entities. Justify your selection
Analyze the spreadsheet shown in Figure 4-37 and list all of the problems that occur when trying to track the assignment of sheet music using this spreadsheet.
Using your university or college as an example, answer the following questions:a. Where might information silos exist if an ERP system is not being used?b. Will using an ERP system improve the efficiency or effectiveness of processes? What are the objectives of the process(es) being improved?c.
Using your local hospital as an example, answer the following questions:a. Where might information silos exist if an ERP system is not being used?b. Should the hospital pursue more efficient processes or more effective ones? Does it matter if you are a patient?c. Using your answer to itemb, what
What type of unethical issues can emerge in the present sales structure of Groupon?
What measures should both firms use to assess accomplishment of the objectives identified in step 3?
What are the objectives of the processes in Questions 1 and 2? Label each as either an effective or efficient objective.
Using your new collaboration information system, answer the following questions:a. What is collaboration? Reread Q1 in this chapter, but do not confine yourselves to that discussion.Consider your own experience working in collaborative teams, and search the Web to identify other ideas about
Build a task management method:a. Meet with your team and decide how you want to manage tasks. Determine the task data that you want to store on your task list.b. Decide as a team the tool and server you will use for sharing your tasks. You can use Google Docs, Microsoft SkyDrive, Microsoft
Build a content sharing method:a. Meet with your team and decide the types of content that you will be creating.b. Decide, as a team, whether you want to process your content using desktop applications or cloud-based applications. Choose the applications you want to use.c. Decide, as a team, the
Choose a communication method:a. Meet with your team and decide how you want to meet. Use Figure 9-8 as a guide.b. From the discussion in itema, list the requirements for your communication system.c. Select and implement a communication tool. It could be Skype, Google+ Hangouts, Microsoft Lync, or
For the two skills you chose in item 2, identify specific ways in which you can improve. State goals both for individuals and for your team.
As a team, choose the two highest skills in your list in Figure 9-2 that your team believes it needs to improve.Explain your choice. Use feedback and iteration as much as possible.
With your team, discuss the collaboration skills presented in Figure 9-2. Create your own ranking of what you believe to be the most important collaboration skills.Justify any differences between your team’s conclusion and the results of the survey in Figure 9-2.
How success will be measured At the end of your promotion, present to the class your plan, your experiences during the promotion, and what you would do differently next time.
Your initial design, message(s), or content
The objective of your promotional activity (e.g., provide information, increase demand, differentiate, etc.)
The benefit offered by your product/service
Your target audience (you may have more than one)
Which of the analysis options in this exercise will provide Mary the best value? If you owned Carbon Creek Gardens and were going to implement just one of these analysis options, which would you choose? Why?
Mary wants to know when she’s lost a customer. One way to help her would be to produce a report, say in PDF format, showing the top 50 customers from the prior year. Mary could print that report or place it on a private section of her Web site so that she can download it from wherever she happens
Based on your answers to these questions, create a general statement as to the desirability, considering only data security, of storing data on Azure and EC2 as compared with storing it on servers managed in-house.
Compare and contrast your answers to questions 3/4 and 5/6. Does your comparison cause you to believe that there are significant differences with regard to security and control between Azure and EC2?
Search the Internet for evidence that Amazon’s auditors have issued a report in accordance with SAS 70.Summarize your findings.
Search the Internet for evidence that Microsoft’s auditors have issued a report in accordance with SAS 70.Summarize your findings.
Search the Internet for evidence that Amazon’s EC2 complies with ISO 27001. Summarize your findings.SAS 70 is an auditing standard that provides guidance for an auditor issuing a report about internal controls implemented by a cloud services provider. To assess the adequacy of data center
Considering your answers to the above questions, state three to five general principles to guide your actions as you disseminate and store data.
In truth, only a very talented and motivated hacker could steal databases from computers using a public wireless network. Such losses, although possible, are unlikely. However, any email you send or files you download can readily be sniffed at a public wireless facility. Knowing this, describe good
Suppose you are asked to fill out a study questionnaire that requires you to enter identifying data as well as answers to personal questions. You hesitate to provide the data, but the top part of the questionnaire states, “All responses will be strictly confidential.” So, you fill out the
Suppose you are the treasurer of a student club and you store records of club members’ payments in a database.In the past, members have disputed payment amounts;therefore, when you receive a payment, you scan an image of the check or credit card invoice and store the scanned image in a
When you order from an online retailer, the data you provide is not protected by U.S. privacy law. Does this fact cause you to reconsider setting up an account with a stored credit card number? What is the advantage of storing the credit card number? Do you think the advantage is worth the risk?
Using the categorical imperative (page 48) and utilitarianism (page 68) perspectives, assess the privacy ethics of the online retailer, the data aggregator, governments, and your professor. State assumptions you need to support your assessment, if any.
According to the Privacy Act of 1974, the U.S.Government is prohibited from storing many types of data about U.S. citizens. The act does not, however, prohibit it from purchasing business intelligence from data brokers. If the government purchases business intelligence that is based, in part, on
If all of your behavior is ethical, then, according to the categorical imperative, you are willing to have your life story published on Facebook. Thus, you needn’t be concerned about the data and business intelligence created about you. However, consider the following:a. Suppose, as the most
Suppose a data broker correctly identifies that your grandmother is addicted to playing online hearts.From its business intelligence, it knows that frequenthearts-players are strong prospects for online gambling.Accordingly, the data broker refers your grandmother’s data to an online gambling
Using business intelligence applied to consumer purchasing data for targeted marketing seems innocuous enough. However, is it? Using both the categorical imperative (page 48) and utilitarianism (page 68) perspectives, assess the ethics of the following:a. Some people, whether from genetic factors,
We’ve used Kant’s categorical imperative as one criterion for assessing ethical behavior: Act as if you would have your behavior be a universal law. As a litmus test of this principle, we’ve said that if you’re willing to publish your behavior on Facebook, then your behavior conforms to the
Based on your answers in questions 1–5, formulate ethical principles for using social media for business purposes. Formulate ethical principles for creating or using user-generated content for business purposes.
Instead of being the owner, suppose you were at one time employed by this rafting company and you were, undeservedly you think, terminated. To get even, you use Facebook to spread rumors to your friends (many of whom are river guides) about the safety of the company’s trips.a. Are your actions
Suppose your rafting company has a Web site for customer reviews. In spite of your best efforts at camp cleanliness, on one trip (out of dozens), your staff accidentally served contaminated food and everyone became ill with food poisoning. One of those clients from that trip writes a poor review
Again, suppose you own and manage the rafting company and that you pay your employees a bonus for every client they bring to a rafting trip. Without specifying any particular technique, you encourage your employees to be creative in how they obtain clients. One employee invites his Facebook friends
Suppose you own and manage the rafting company in question 1.a. Is it unethical for you to encourage your employees to write positive reviews about your company? Use both the categorical imperative and utilitarianism perspectives.b. Does your assessment change if you ask your employees to use an
Suppose that a river rafting company starts a group on a social networking site for promoting rafting trips.Graham, a 15-year-old high school student who wants to be more grown-up than he is, posts a picture of a handsome 22-year-old male as a picture of himself. He also writes witty and clever
Is it cheating to have a helper on an online test? Are you justified if everyone else is doing it? What control is possible for online tests? Should such tests be used at all?
Is it ethical to take credit for Danny’s thinking?Suppose you are later heavily criticized for the quality of Danny’s ideas that you appropriated. Do you disclaim them? How?
Considering Cathy’s spoofing of young associates. What is different between text chat and a speaker phone?Haven’t we always had these problems, except Cathy was passing notes and making comments while the phone was muted? What behavior should you follow when talking with someone who is on a
Consider the virtual meeting of Allison, Abby, and Amy(but Amy is actually not at the meeting; Beatrice is pretending to be Amy because Amy is taking her kid to a doctor’s appointment). What are the consequences to the organization of such a meeting? What happens when Abby meets Amy in the
Under what circumstances do you believe it is ethical to spoof someone?
Is it ethical to spoof someone? Does it matter whether you have that person’s permission? Consider both the categorical imperative (page 48) and utilitarianism(page 68) in your response to this question and the remaining questions.
What do you understand by “spoofing”? What are the different types of spoofing, and measures to check it?
After discussing the issue of ethics, suggest a few systems that can be adopted to check the possible unethical sales strategies.
Out of the two strategies, which one are you likely to choose?
Regarding your shipping to the fictitious company:a. Is your action ethical according to the categorical imperative perspective?b. Is your action ethical according to the utilitarianism perspective?c. Is your action legal?
Regarding your offer of the “advertising” discount:a. Is your action ethical according to the categorical imperative perspective?b. Is your action ethical according to the utilitarianism perspective?c. What effect does that discount have on your company’s balance sheet?
Considering the email you write that agrees to take the product back:a. Is your action ethical according to the categorical imperative (page 48) perspective?b. Is your action ethical according to the utilitarianism perspective (page 68)?c. If that email comes to light later, what do you think your
For an in-house project, what is an ethical response to the marketing manager who says that the project should be canceled if it will not be ready for the trade show? In your answer, suppose that you disagree with this opinion—suppose you know the system has value regardless of whether it is done
Given your answer to question 6, assess the ethics of buying-in on an in-house project from the perspective of the categorical imperative and utilitarianism. Are there circumstances that will change your ethical assessment? If so, state what they are and why.
Under what circumstances do you think buying-in on a fixed-price contract is ethical? Use either the categorical imperative or utilitarianism perspectives or both. What are the dangers of this strategy?
Assess the ethics of buying-in on a cost-and-materials project from both the perspective of the categorical imperative (page 48) and utilitarianism (page 68).
Reflect on the statement as Todd: If the auditor had been unable to discover the hiding of facts, would you ever disclose it to your company?
How do you know when you are rationalizing inappropriately?
What is the difference between inappropriate rationalization and justification?
Form groups to analyze the impact it would have likely made on the university’s decision to implement ERP if Todd had not hidden the facts.
Of the actions taken by Todd, which one was the least ethical?
Was Todd ethical in his actions? Use both the categorical imperative (page 48) and utilitarianism (page 68) in your answer.
In this scenario, improving a process with IS reduces privacy. Do all IS improvements in processes with employees or customers reduce privacy? Can you think of processes with sensitive employee or customer data in healthcare, finance, or social media where improving the process with IS does not
Who should be held accountable for errors in information obtained from vehicle tracking system?
For the pizza franchise, this device is an IS that improves a process. The business process is Delivery. What are the objectives of the pizza Delivery process, and what measures are now available?
Should the pizza franchise require this device for all vehicles used by its drivers? It would not be used for insurance purposes but to determine better delivery routes and to help make its drivers more cautious.
Car rental and food delivery companies are required to tell their drivers when these systems are in place. In what ways can these systems lead to abuse, and how could the systems be designed to limit these abuses?
Should the legal system be able to subpoena this data from the insurance company as evidence in a court case? Would your answer change if you were being falsely accused of a hit-and-run accident?
Is it ethical for a company to sell this data to a car manufacturer? The insurance company never specifically asked its customers if it could share this data, and the car company does not want any customer-identifying data, just the driver’s age and the measures for each driver.
Is it ethical for a parent not to tell his or her 16-year-old driver that he or she installed this device on the car in order to secretly learn from the insurance company how cautiously the teen drives? Consider both the categorical imperative (page 48) and utilitarianism (page 68) in your response.
Which process improvement has the new IS fetched?Refer to figure 5-15 while discussing the principles of process management utilized in this IS.
Given these query results, do you have an ethical responsibility to do something? Consider both the categorical imperative (page 48) and the utilitarian(page 68) perspectives.
Consider a consumer who elects not to pay state tax on online purchases from a vendor who need not pay that tax on his or her behalf:a. Is there an ethical responsibility to pay state tax?Again, consider both categorical imperative and utilitarianism perspectives.b. Suppose a consumer says,
In your opinion, with regard to showrooming, are online vendors behaving unethically? Use both the categorical imperative (page 48) and utilitarianism (page 68) in your answer.
Are such situations responsible for the stemming of corruption in both industry and society at large? Reflect on this statement by recalling such instances in your life where you or someone else’s conduct was unethical.As you recognize that people inform themselves differently from how you inform
Would your decision have an impact on your future –professionally and otherwise? How can this impact the culture of your firm? For instance, if you behave unethically, will you allow unethical behavior in others?
Consider the same situation as before except that you are expecting a promotion, and to make things interesting, you have pursued this promotion for a year and it will triple your salary. You think that if you admit your mistake about Green Foods, the promotion will be at risk. If this changes your
Is the decision to not tell your boss unethical? Consider both the categorical imperative (pages 48–49) and utilitarianism (page 68) in your response. If you were the boss, what would you want your employee to do in this case (the Golden Rule)?
You did nothing to misinform your boss, and in the long run, you expect everything to work out. You will finish what you failed to do and Green Foods will be considered at the next meeting. In all likelihood, no one will notice your boss’s mistake. Should you tell your boss your mistake?

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Processes, Systems, And Information An Introduction To MIS 2nd Edition Earl McKinney Jr, David Kroenke - Solutions

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