Human Relations Interpersonal Job Oriented Skills 12th Edition Andrew DuBrin - Solutions

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Examine diversity training as adequate for addressing racial harassment
Discuss racial harassment in the work environment
Discuss the emotional impact of racial harassment
Identify the historical significance of racial hate symbols
Distinguish between racial discrimination and racial harassment
Describe people with disabilities who have overcome barriers and the next steps regarding advancing disability rights
Describe how technology assists people with disabilities to participate in the workforce
Describe what barriers individuals with disabilities face in unemployment
Describe how the Civil Rights Movement helped the disability rights movement
Describe how the historical models of disability inform understanding today
Cite a case that addresses personal/physical appearance discrimination
Identify laws that address personal/physical appearance discrimination
Summarize what personal/physical appearance stigmatization encompasses
Discuss how appearance conveys one’s dimensions of diversity
Explain the significance of appearance as self- expression
Understand cultural, economic, and technological implications of linguistic profiling
Identify potential legal and ethical issues related to linguistic profiling in the workplace
Analyze linguistic profiling case studies
Recognize examples of linguistic profiling in the workplace
Discuss current approaches for understanding and managing generational diversity in the workplace
Explain communication practices that help to create a successful intergenerational workforce
Understand why organizations are concerned about intergenerational problems and the strategies they use to address intergenerational conflict in the workplace
Develop an awareness of generational differences and how they can lead to intergenerational conflict at work
Identify ways in which theoretical perspectives are used to predict and explain intergenerational tensions in the workforce
Discuss the characteristics associated with each of the four generational cohorts in the workforce
Define the basic terminology used in the literature on generational differences
Discuss social justice as an emerging perspective of spirituality in the workplace
Discuss the business perspective of spirituality in the workplace
Recognize the need for studying workplace spirituality
Conceptualize varying definitions of spirituality
Discuss emerging discourse on social class
Discuss the noneconomic perspectives of social class
Define classism and levels of classism
Identify and explain the American social class structure
Describe ethical practices when working with LGBT employees
Identify strategies for creating nonheterosexist and transaffirming work environments
Recognize transgender issues in the workplace and be familiar with transpositive strategies for working with transgender employees
Be aware of workplace issues that are specific to LGBT employees
Have an understanding of the relationships between heterosexual privilege, heterosexist and transphobic policies, and oppression, especially as they relate to LGBT employees in the workplace
Be familiar with different models of sexual identity development
Know appropriate terms and definitions used to describe individuals who comprise the LGBT communities
Understand the common issues related to workforce diversity
Discuss ethnicity as diversity in the workforce
Understand discrimination based on ethnicity
Identify and discuss the six characteristics that are criteria for determining a minority or subordinate group in the United States
Describe how ethnic characteristics are applied in the United States
Explain the various perspectives of ethnicity in American society
Discuss the differences and similarities between ethnicity and race
Understand contemporary issues facing women and men in the workplace and the implications for policy and practice
Describe the myth of equality and distinguish the glass ceiling from the glass escalator
Explain how gender discrimination in the workplace occurs
Chronicle a historical overview of the role of gender and diversity in the earliest periods of the U.S. workforce
Apply a social role framework to conceptualize gender and diversity in the workforce
Provide a social justice advocacy for studying racism
Provide historical perspectives of racism in the United States
Provide sociological theoretical perspectives of race
Explain the distinctions between race and ethnicity
Identify emerging trends and perspectives in organizational culture
Explain leadership and management’s role in ensuring a culture that is inclusive
Explain the affective nature of exclusion in the workplace
Explain how the organization’s culture can convey a message of exclusion
Recognize the varying perspectives of organizational culture
Think critically and strategically about current and emerging workforce diversity trends, issues, and concerns and their role in managing and leveraging them in the 21st century
Describe the characteristics of organizations that are equipped to embrace and manage current and emerging workforce diversity trends, issues, and concerns
Describe the circumstances and ways in which current and emerging workforce diversity trends, issues, and concerns should to be addressed by organizations
Describe practical strategies that can be used to effectively manage and leverage these workplace organizational ills
Describe current and emerging workforce diversity trends, issues, and concerns
Explain why students and practitioners in the 21st century should study the practice of workforce diversity
Describe The Trends in the Mandating, Managing, and Leveraging Diversity in the Workforce Framework 1954–2014 by Scott(2014)
Explain the ways in which equal opportunities for minorities and women have improved, remained unchanged, or declined in the Unites States since the Affirmative Action and Civil Rights eras
Describe the dynamics and dimensions of monolithic, plural, and multicultural organizations
Explain how the histories of human diversity and workforce diversity have influenced the practice of workforce diversity to date
Describe key historical government legislations that have helped shape the practice of workforce diversity and direct related human resource development and human resource management decision making and policy
Explain the reasons why it is important to know the history of human diversity and workforce diversity in the United States
Define diversity in the workforce/workforce diversity, diversity, human diversity, and what workforce diversity is not
What is the most useful idea you picked up from this chapter about either conducting a job campaign or managing your career? Explain your reasoning.
Which sport or pastime in addition to golf do you think would be useful for building a professional network? Why?
Suppose that a person has 6,000 followers on Twitter;how might he or she capitalize on this fact in a job search or in career advancement?
How does talent and expertise contribute to career advancement?
Give an example from your own life in which you behaved as if you were a proactive personality.
Imagine that you are friends with a 24-year-old NBA or WNBA player who has to quit playing professional basketball because of injuries to both knees. What advice would you offer this person to restart his or her career in another field?
To what extent do you think it is still realistic for a person in his or her early twenties to join a large company and stay employed there for 40 or more years? Explain your reasoning.
In what ways might video résumés both help and hinder a company to attain the goal of having a diverse workforce?
With all the emphasis on online job hunting, how do you demonstrate that you have effective interpersonal skills?
During a labor shortage (when there are more positions open than qualified applicants), why is it still important to have good job search skills?
With millions of workers making regular use of smartphones throughout the world, why hasn’t productivity in organizations taken a dramatic leap forward?
An increasing number of professional workers take their smartphones and laptop computers to bed so they can respond to e-mails, make phone calls, and do other work whenever they want. What do you see as the pros and cons of taking electronic gadets to bed?
Use the information in this chapter to explain how a person might be well organized, yet still not get very far in his or her career.
Identify a work-related skill you have that would be likely to improve substantially with deliberate practice .
Executives at Toyota, among many other Japanese companies, emphasize that clean work areas in the factory enhance productivity. What might explain this relationship between cleanliness and productivity?
Provide an example from your own or somebody else’s life of how having a major goal in life can help a person be better organized.
Give an example of adverse interaction with a customer that you have personally experienced, or that you have witnessed. What could the worker have done to decrease some of the stress in the situation?
Why might it be true that people who love their work live much longer than people who retire early because they dislike working?
What decision of ethical consequence have you made in the last year that you would not mind having publicly disclosed?
Check out the Web sites of a couple of major business corporations. What conclusion do you reach about whether an environmentally conscious (or green)person would fit in those companies?
Based on your knowledge of human behavior, why do professional codes of conduct—such as those for doctors, paralegals, and realtors—not prevent all unethical behavior on the part of members?
In recent years several CEOs at major companies have been forced to resign after it was discovered that they faked at least one college degree on their résumé.What is your opinion of the fairness of firing these executives for having lied about their academic credentials?
Provide an example of an action in business that might be unethical but not illegal.
What evidence can you present that coworkers or fellow students really care if you behave ethically?
What is your opinion of the ethics of using the wi-fi access of other people, including business firms when you are not a customer, without asking permission?

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Human Relations Interpersonal Job Oriented Skills 12th Edition Andrew DuBrin - Solutions

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