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organizational behavior and management
Questions and Answers of
Organizational Behavior And Management
The McNeff family operates a network of companies they founded in Anoka, Minnesota. The leadership practices of the family contribute to high levels of job satisfaction among their employees.Larry
We live in a world where we multitask, studying while watching Netflix and texting our friends. Our smartphones light up with push notifications. But can being distracted warp our perceptions of
The amount of information is important, but what is more important is what organizations do with it. Big data is being analyzed to uncover patterns that lead to improved strategic decisions. All
The Lufthansa Group is the world’s largest aviation group in terms of revenue and the market leader in Europe. Lufthansa is at the forefront of big data analytics in the airline industry. Customer
Given the popularity of television series such as Billions and Succession, many people think of successful CEOs as having a take-charge personality that is self-centered and ruthless. Narcissism is
How can you get your boss to invest in your career? Here are some evidence-based recommendations: • Seek information. Regularly ask your boss for information regarding the formal and informal
Because of organizational restructuring directives from your boss, the department you manage must reassign team members to new project teams. You are thinking of asking a highly capable and
You have noticed that one of your team members is not following through on the part of a project assigned to him. He is very motivated and has told you he wants a promotion; however, his recent
The Container Store CEO Melissa Reiff believes in an organizational culture that puts employees first. The turnover in the company is around 10% compared with nearly 100% turnover in the retail
A series of laboratory experiments examined how team members react to the degree to which the formal leader talks during meetings. MBA students were assigned to work on a leadership simulation. The
Binta Niambi Brown is the CEO and cofounder of Fermata Entertainment Ltd., an innovative startup in the music industry. She faced an ethical dilemma. Brown was about to close a $3 billion asset
Scoria is a company that helps provide colleges and universities with the tools needed to offer degree programs online. The firm’s basic package provides services like the learning management
Do you ever hear someone say, “Life isn’t fair”? Equity sensitivity is an individual difference that affects how different people react to inequity. Individuals fall along a continuum as either
Hengchen Dai is a professor at the Anderson School of Management at UCLA. She is interested in how a “performance reset” affects motivation. She conducts both field studies and experiments to see
Lululemon sells athletic wear including tops, yoga pants, shorts, sweaters, jackets, and undergarments, as well as hair accessories, bags, yoga mats and water bottles, in retail stores and online.
Daniel Pink, in his 2009 book Drive: The Surprising Truth About What Motivates Us, discusses three forms of motivation as “operating systems.” Motivation 1.0 was humankind’s inherent need to
The logic behind forced-ranking systems is that employee performance falls on a bell-shaped curve—the normal distribution, as you learned in your statistics courses. Thus, only a small percentage
Delta One is an integrated technology company with activities in the fields of industry, energy, and healthcare. The Delta One software division was started in 2009. It is a new division of Delta
Sports teams represent a unique place for the effects of cohesion to take hold due to their well-defined structures, tasks, and roles.68 A review of the relationship between cohesiveness and team
Before the COVID-19 crisis, a survey of office workers by 451 Research showed that 67% of employees worked from home at least some of the time but only 13% worked from home fulltime. When the
Sheila works for General Electric’s (GE) energy company in the wind turbine manufacturing division as an inventory controller. Her job duties include receiving the wind turbine components into
It’s hard to know what to look out for in organizations—which conflict should be addressed and which conflict is a minefield that should be avoided. While diverse views are valued and can be
Examples of uncivil workplace behavior include making demeaning remarks, ignoring, and hostile looks. Results of public polls suggest that incivility at work is increasing, with four out of five
The COVID-19 virus emerged in December 2019 and rapidly spread to all parts of the world. Community transmission of COVID-19 was first detected in the United States in February 2020. By mid-March,
Organization is viewed as a/an ________ process and a management activity, which is crucial for predicting the consumption of a company’s resources.• Active• Passive• Intermediary• None of
A sound organization• Prevents corruption• Enhances creativity• None of the above• All of the above
Which of these is a hierarchical approach of subordination of individuals that work together and contribute to serve a common goal?• Formal organization• Informal structures• Functional
In which of these is an employee accountable to two immediate overseers: a functional overseer and a divisional overseer?• Formal organization• Informal structures• Functional structure•
The ________ networks are usually temporary in nature.• Line-and-staff organization• Network organizational• Virtual organization• Tall organizational
Span of control denotes the count of people that a__________ can supervise.• Manager• Leader• CEO• All of the above
A narrow span of control does not aid better communication between the superior and the subordinates.• True• False
Which of these operates on group psychology?• Formal organization• Informal structures• Functional structure• Divisional structure
Which of these is a process where the concentration of decision-making is in a few hands?• Span of control• Centralization• Decentralization• None of the above
Decentralization results in effective• Supervision• Coordination• Faster operation• None of the above
The external environment of the organization includes:• Technological factors• Economic factors• Demographic factors• All of the above
Three core value disciplines that distinguish a business from the race:• Operational excellence• Customer intimacy• Product leadership• All of the above
The __________ approach is based upon machine theory.• Systems• Human relations• Contingency• Classical
Neliphen Hitech Ltd. is a large-scale private-sector manufacturing company that has been running with a huge profit for the past 13 years. It has an exceptionally good sales force and marketing
Why is decentralization becoming a more prevalent practice in modern-day organization?
Which organizational structure would you prefer to work on as an employee? Least preferred? Why?
Develop a different organizational structure for your company or college. What would be the advantages of the newly suggested structure over the existing organizational structure?
Discuss the impact of IT on organizational structure.
The staffing function is said to be a ___________ activity.• Persuasive• Continuous• All of the above• None of the above
Which of these is the process of putting the right persons in the right job?• Internal recruitment• External recruitment• Selection• Placement
Off-the-job training is imparted outside of the work environment.• True• False
Which of these is also called T-group training?• Role enactment• In-basket training• Sensitivity training• Simulation training
Recruitment involves less time and money as compared to selection.• True• False
Mentoring is focused on which of the following?• Development of attitudes• Tutoring• Job instructional technique• Understudy
Which of these is a method of providing fiscal and non-fiscal aid to employees?• MBO• Psychological appraisals• Compensation management• None of the above
The piece rate system is not suitable where the nature of work is repetitive, and quantity is emphasized more than quality.• True• False
Which of these includes employee benefits such as provident fund, gratuity, medical care, hospitalization, accident insurance, health and group insurance, mess facilities, uniform, entertainment, and
Which of the following is incorrect?• MBO means that employees’ performance should align with the objectives set by the management• 360-degree feedback is a mechanism where an assessee is
Esicizo Technologies manufactures a wide range of hydraulic products. It has a workforce of 2,700, which includes 297 supervisors and executives. A performance appraisal for these supervisors and
How can you evaluate the effectiveness of training?
Comment on whether external sources of recruitment such as advertisements, employment exchanges, employment agencies, educational institutes, labor contractors, recommendations, and so on will speed
How will you review your subordinates’ performance regularly and provide them with feedback about their work?
According to you, which is the best among on-the-job and off-the-job training?
The purpose of planning, organizing, and staffing is achieved only when there is a certain _____________ to the plan.• Actions• Directions• Control• None of the above
Directing is a complex management function since it requires the manager to understand the motives, needs, and attitudes of their subordinates.• True• False
Which of the principles of directing states that all the employees working in the organization have their objectives?• Principle of maximum individual contribution• Principle of efficiency of
________ if not exercised properly can drastically impact the organization from every aspect.• Actions• Directions• Control• None of the above
Which of these statements is incorrect?• Control is at every level of management• Control is exercised to achieve only the long-term goals• Control is a constant process• Exercise of control
When an attempt is made to anticipate the deviations that can occur while realizing the plan, it is called feed-forward control.• True• False
Which of these controls focuses on organizational culture through shared goals, objectives, norms, policies, and procedures and exercises appropriate control?• Market control• Clan control•
Which of these promotes forward-thinking?• Controlling• Directing• Budgeting• None of the above
To take others’ opinions and finally take their own decision are a part of which technique?• Autocratic style• Consultative style• Free rein• None of the above
Variance analysis helps to identify the difference between planned and actual results and its effect on the performance of the organization.• True• False
Koudran Engineering Company is a multinational company that manufactures automotive and hydraulic parts. It has manufacturing locations in Nasik, Nagar, Pondicherry, and Hyderabad. The company gives
Comment on whether understanding human behavior helps in directing.
You are the chief financial officer of a restaurant. How will you use the current year’s financial statement to set the budget for the next operating year?
Can an organization function without control? Comment.
Which of the following is a programmed decision?• Buying your favorite toothpaste or shampoo at the supermarket• Acquire another organization• Formulating the budget for the department•
Which one of them is not a decision-making tool?• Force field analysis• Grid analysis method• Pros and cons method with benefits• Carrot and stick approach
In which of the following situations decision-making is easy?• You have complete information• You are new to a domain• You are an expert in a domain• Market is fluctuating
Which of the following is the decision style where a leader gives up total control of a decision to their team?• Autocratic• Participative• Consultative• Democratic
Which decision-making style is useful when our priorities are not very discrete?• Force field analysis• Paired comparison analysis• Pros and cons method with benefits• Decision trees
In which model does an individual seek to make decisions with an aim to satisfy their own or an organization’s interests or goals?• Administrative model• Political model• Statistical model•
Is the grid analysis method a technique for doing analysis for each of the options based on the factors used to arrive at a decision?• True• False
Which decision-making tool allows one to check whether or not a course of action will actually improve the situation and is worth taking?• Force field analysis• Grid analysis method• Pros and
Which among the following is the correct order for Herbert Simon’s model of decision?• Intelligence, design, choice phase• Design, intelligence, choice phase• Choice, design, intelligence
In which decision-making environment are the consequences of every alternative known?• Decision-making under risk• Decision-making under uncertainty• Decision-making under certainty• None of
You promised your grandparents to spend the coming weekend with them for the whole day, but in the meantime, your office team outing is planned. What will you do?
Pretend that you are playing cricket in your society and you break the window of a nearby house. The owner of the house hears the window break and comes running to see. What will you do?
You have one more test question left to answer and time is about to finish. You know the answer, but you just could not recall it at that time. What would you do? Would you ask your neighbor to show
Sanjana has been taking violin lessons since she was eight. Now a teenager, she misses other fun activities because of her hectic schedule, as she has to practice violin lessons every day after
There are already huge websites available to resell used goods like furniture, home appliances, machinery, and many more. You decide to start with a similar kind of website.What decisions would you
The Foodpanda group is a worldwide mobile food delivery marketplace headquartered in Berlin, Germany. It was launched in March 2012. It allows you to select from local restaurants and place orders
Management is• Ongoing process• Social process• Integrated process• All the above
Which of the following approaches is used to study management?• Art• Process• Science• Profession
Which objective of management takes care of the conservation of the environment and natural resources?• Organizational objectives• Personal objectives• Social objectives• None of the above
Which level of management includes departmental managers, deputy managers, and assistant managers?• Strategic-level management• Middle-level management• Operative-level management• None of
Which is the correct order for the process of management?• Planning, organizing, staffing, directing, and controlling• Planning, organizing, directing, staffing, and controlling• Planning,
Which managerial skill refers to the ability to view the entire situation in totality?• Technical skills• Human skills• Conceptual skills• None of the above
Are line managers accountable for activities that have a direct influence on the organization’s output?• True• False
Who among these comes under the specialist manager?• Training manager• Finance manager• Purchase manager• HR manager
Which of the following are the environmental factors affecting business?• Suppliers• Customers•Physical resources• All of the above
Planning is• A social process• An intellectual process• An integrated process• None of the above
What are the different skills and functions of a manager?
Define management and list its functions. What is meant by ‘management process’?
Explain the basic functions of management. Do they differ from industry to industry? Discuss.
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