Questions and Answers of Organizational Behavior And Management

How does motivation affect human behavior and performance?
Discuss a few strategies for motivating employees.
Which factors affect individual performance?
How does the job situation affect performance?
Explain the effective management across cross-cultural teams to ensure employee motivation with an example.
_______ can be referred to as a combination of emotions and thought processing.• Attitude• Learning• Behavior• Values
_________ refers to the attitude of an individual which has been created through self or community interest.• Rationale and knowledge• Ego defensive• Value expressive• Utilitarian
Proximity does not refer to considering the factors that are close to each other as a group.• True• False
A negative attitude is not responsible for creating mistrust among employees, whereas in a workplace with a positive attitude, inducing competitiveness is taken positively which inspires employees to
Operant conditioning theory of learning is used in educational research, control of alcoholism, and control of deviant children in a classroom.• True• False
___________ can be defined as a process by which individuals select, organize, and interpret their sensory impressions, so as to give meaning to their environment.• Attitude• Learning•
The perceptual process consists of six phases:• Receiving, selecting, organizing, interpreting, checking, reacting• Receiving, organizing, interpreting, selecting, checking, reacting•
Overconfidence bias will lead to wrong decisions.• True• False
Characteristics such as talkativeness and assertiveness belong to:• Agreeableness• Introversion• Extraversion• Conscientiousness
Social values emphasize the attainment of authority and influence.• True• False
Firoz, a 28-year-old woman, works in a mental hospital as a technician for the last three years. In the beginning, she found the job interesting and value added. As time passed, the environment began
Explain the factors that influence an individual’s perception.
How does the workplace influence an individual’s behavior?
Which type of group model is for transitory groups with deadlines and the formation of the group does not follow the five-stage process?• Five-stage model• Punctuated equilibrium model• Star
Which of these refers to the extent to which members interacting with each other in the group are influenced by the thought process of the members within the group?• Role ambiguity• Role
An autocratic form of group decision-making is where• Decisions are taken solely by the leader of that group and the success or failure of implementing that decision lies with the leader
It is said there is power in number, so groupthink and group decisions are more effective than done individually.• True• False
Group dynamics do not relate to a group’s formation, structure, interaction between people of the group, the processes followed by the group, and so on.• True• False
Which of these roles helps maintain participation and obligation to the group by the group members on an emotional level?• Work roles• Maintenance role• Blocking role• None of the above
Leadership traits in a person can increase or decrease a group’s cohesiveness.• True• False
Which of these is the loss of a person’s individuality and tends to undertake activities as dictated by the mob or the group?• Group size• Groupthink• Groupshift• Deindividuation
Which is the correct order for the five-stage model?• Forming, storming, norming, performing, adjourning• Forming, norming, storming, performing, adjourning• Forming, performing, storming,
When a person faces a situation where playing one role becomes an obstacle for another because of the diversity in its nature, it is called:• Group size• Groupthink• Role conflict• Role
Mr. Anderson is the CEO of a consultancy firm in Aguascalientes, Mexico. The annual turnover of the company for the last year was 1.32 crore. Anderson is dedicated and finds ideas to get more
Can group decisions result in low efficiency?
Does group decision-making influence individual behavior?
When a group decision is taken, do you think group roles are followed completely?
How does goal achievement become easier when activities are performed in a group rather than by an individual?
Teams include individuals having different skills.• True• False
Group performance does not depend on individual and collective efforts.• True• False
Which of these is the correct order for the processes of teamwork?• Transition process, interpersonal process, action process• Transition process, action process, interpersonal process•
Which of these helps motivate the team to work toward the common goal or achieve the organizational objective?• Interpersonal processes• Transition process• Action processes• None of the above
Which of these is/are not the type/s of team/s?• Management teams• Task force• Committees• All of the above
Which of these teams is temporary in nature?• Task force• Committees• Both of the above• None of the above
Which of these teams is formed to assist the permanent teams?• Supervised teams• Work teams• Temporary teams• Management teams
A cross-functional team comprises individuals with different functional proficiency.• True• False
Operations department in an organization is an example of• Permanent teams• Work teams• Temporary teams• Committees
Which of these includes the benefits of teamwork?• Organizational enhancement• Self-development and growth• Helps in providing mutual support• All of the above
Tell us about any past critical situation in which you had to make an immediate decision.
What process do you follow to make decisions for these different circumstances, and are you satisfied with the results?
What would happen if you do not decide on the issue immediately?
Whom will this decision affect most?
What are the positive and negative consequences of this decision?
Which of the following is not a feature of strategic management that is contrary to other types of management?• Interdisciplinarity • External focus• Internal focus• It concerns about the
Identify the issue considered in developing corporate strategies.• The current business(es) that the organization is in• The direction in which the organization is moving• The resources
________________ is the foundation of blue ocean strategy.• Innovation• Value creation• Value innovation• Value cost trade-off
Assessment of strategy at the _____________ level incorporates qualitative and quantitative performance metrics for each functional area.• Organizational• Production• Functional• Operational
Political factor has a sizeable impact on:• Formulation and implementation of strategy• Strategy formulation and assessment• Implementation and evaluation of the strategy• Formulation,
External evaluation is conducted in which phase of strategic management?• Strategy formulation stage• Strategy implementation and evaluation stage• Strategy evaluation stage• Strategy
Organizing encompasses employees putting efforts toward the achievement of the same goal. It is essential during:• Assessment of environmental• Strategy formulation• Strategy implementation•
The balanced scorecard concept was invented by:• Robert S. Kaplan and David P. Norton• Boston Consulting Group• Michael Porter• Peter Drucker
In BCG matrix, _______ have high market growth rate and high relative market share.• Stars• Question marks• Cash cows• Dogs
In SWOT analysis, __________ originate in the external environment and are helpful in achieving the organizational objectives.• Threats• Strengths• Opportunities• Weaknesses
Google Suspended TechNxt’s AdWords Account: Strategy Formulation and Implementation Google suspended TechNxt Technologies’ AdWords account to promote its own Google Helpouts product. The service
Define a strategy. Strategic management is a process. Justify the statement.
Corporate planning is not synonymous with long-range planning. Why? Discuss.
Explain the types of factors that shape a company’s strategy.
Discuss good and bad strategies with the help of an example.
Discuss the process of devising a strategy for competitive advantage. Give an example.
Investigate to understand whether the BCG matrix has been used in recent times as a planning tool.
The four vital elements of the organization are• People, structure, technology, and environment• People, infrastructure, technology, and resources• People, property, technology, and
Anthropology does not focus on comparative attitudes, values, or cross-cultural analysis.• True• False
According to which approach, method or behavior which works in one situation will not necessarily work in all situations?• HR approach• Contingency approach• Systems approach• Productivity
Which approach is also called the supportive approach?• Systems approach• Contingency approach• HR approach• Productivity approach
The custodial model promotes financial security for the employees by incorporating rewards and benefit programs to keep the employee motivation high.• True• False
Which model is focused on promoting leadership traits among individuals?• Autocratic model• Custodial model• Supportive model• System model
Which of these is a methodology that reduces work processes to their core optimum and dramatically improves performance?• TQM• Business process re-engineering• Managing employee mix•
Which of these aims at continuous customer satisfaction through incessant enhancement of all organizational processes and quality?• TQM• Business process re-engineering• Managing employee
Which of these is the electronic exchange of information pertaining to various businesses using electronic data interchange and associated technologies?• E-business• E-organizations •
Mr. Mandar was appointed general manager of the Krishna Manufacturing Center. He had joined the company around three years ago. Prior to joining this one, he had served another company for two years.
Vishwajeet Vas left for Delhi for official work on 4 September, by 3:50 pm train. On 5 September in Delhi, he received a call from his colleague saying that his family had met with an accident. He
Organizations face business crises, which are disruptions that lead to negative responses that may affect the organization’s reputation and even viability. Crisis communication is an applied
The Enron Corporation was the seventh-largest business organization by 2001 and employed over 21,000 people in 40 countries with gross revenues of over $100 billion. Enron was “an exceedingly
In order to better communicate and engage with employees, organizations are taking advantage of technology. What was once shared by posters, flyers, and word of mouth is now spread through company
Jamal is 22 years old and an enthusiastic new starter. This is the career that he’s wanted since high school and, now that he’s got his degree and joined your team as its young leader, he wants
Marco, the Italian COO of a technology company in Mumbai, can’t motivate his Indian employees. Anat, an Israeli management consultant working in the United States, struggles to give “American
In 2020, American Airlines was honored by the Human Rights Campaign (HRC) with the highest possible rating (a score of 100%) in the prestigious 2020 Corporate Equality Index (CEI). American has
Transparency means a company is open and honest about its plans and operations, and its employees are open and honest with one another and with customers. Buffer is a company that publishes and
Diversity climate is defined as “employees’ shared perceptions of the policies, practices, and procedures that implicitly and explicitly communicate the extent to which fostering and maintaining
During a call with analysts and investors, Boeing CEO Dave Calhoun was asked, “How do you change the culture as a big organization?” He responded that it was a tough question. The Boeing
Research indicates that leaders play an important role during change by supporting the change and taking part in its implementation. It has been argued that transformational leadership that is faked
Surveys continue to show alarming levels of workplace stress. Employees are burned out on the job, losing sleep, developing illnesses, having relationship difficulties, performing at lower levels,
Amazon has reinvented itself again and again and thrived on organizational change. Since the company went online in 1995, the e-commerce giant has evolved under the leadership of one person—Jeff
All jobs have stress, risk, and drama associated with them. Television programs from the last decade (Deadliest Catch, Ax Men, Does Someone Have to Go? Kitchen Nightmares, and Restaurant Impossible,
Universities are interested in increasing donations from their alumni. Donations from former students help fund important building projects, upgrade existing facilities, support student
The future of work may look very different from how it does today. The economy has had a significant influence on OB in recent years. The gig economy (also known as freelancing) has arisen as a major
Google is obsessed with data. Did you know that Google tested out new shades of blue for advertisement links? They experimented using real clicks by users, and Google learned that the purple-blue
With the research on twins reared apart and evidence from the Big Five personality theory relating personality traits to leader emergence in groups, one question that arises is whether leaders are
Do you constantly check your Snap Chat? Instagram? You are not alone if you do. The Pew Research Center reports that 95% of young people have a smartphone, and 45% say they are online “almost
Worldwide Manufacturing Inc. has just weathered intense scrutiny after it was investigated and fined for improper chemical storage and waste disposal. Worldwide is a special-order manufacturer that
Creativity is affectively charged, and complex cognitive processes are shaped by both emotions and moods. Creativity may be particularly susceptible to affective influence, mainly because positive
The Great Recession of 2008 hit Starbucks hard. Company founder Howard Schultz was at the helm during this challenging time for the company. More than 600 Starbucks stores closed and about 12,000
Ted is a forensic accountant at the law firm of Chambers, Bergweitz, and Rowe. He has worked there for 10 years and is called in on cases when his unique skills are needed by the different attorneys
The notion of responding to a “calling” means that we find work that fulfills our sense of purpose in life. Have you ever noticed that “What do you do?” is often one of the first questions
Looking for a job can be frustrating. You spend hours completing applications and waiting for responses. You get some interviews and then wait again to be called back, and you may get rejection

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