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business
organizational behavior and management

Questions and Answers of Organizational Behavior And Management

Define management and explain the functions involved in the process of management.
Explain the meaning, need, and scope of management.
Explain the nature of management.
What do you understand by the systems approach? Explain the management information system contingency approach of management.
Management is not administration. Discuss using an exemplary approach.
In the year 1998, Nokia became the world’s number one mobile maker by giving a tough competition to the telecom company Motorola. It produced high-quality and user-friendly mobile phones, with its
Classical management theory evolved as a result of• Industrial Revolution• Socio-economic revolution• Political revolution• None of the above
Scientific management was led by• Henri Fayol• Henry Gantt• F.W. Taylor• Max Weber
Frank and Lillian Gilbreth focused on time and motion study.• True• False
Which of the following is a disadvantage of the bureaucratic form of organization?• Approved policies and procedures• Democratic form of ruling• Work’s best practices aptly followed•
Mary Follett was thought to be a pioneer in the field of• Market analysis• Human psychology• HR management• Finance
Which approach acts as a single unit composed of subcomponents, inputs, output, processing, and feedback?• Quantitative approach• Contingency approach• Operational approach• Systems approach
MBO was introduced by• Peter F. Drucker• Elton Mayo• Henry Gantt• Max Weber
Which of these helps us improve the quality of process output by recognizing and eliminating the causes of faults and reducing inconsistency in manufacturing and business processes?• Knowledge
Who conducted several experiments on Hawthorne Plant workers?• Peter F. Drucker• Elton Mayo• Henry Gantt• Max Weber
Which approach explores the optimal ways of doing things where the performance of one subunit is reliant on its surroundings?• Contingency approach• Quantitative approach• Operational
The Zenibeth Factory, which manufactured Quasar television sets, was taken over by a Japanese company in the USA in the 1980s. After overtaking the company, it was decided to make changes in the way
Describe your experience where you have developed a good rapport with your peers and supervisors.
Describe your experience where you have used creative ways to solve a problem.
Tell us about a time when you had to implement a change in your area of work as you had the responsibility for it.
Planning is an approach which helps us decide on the path to achieve the set of objectives an individual, an organization, or a group of people have.• True• False
Planning is a process followed by every ______ to achieve better performance.• Employee• Manager• All• None
Planning is an ______ process.• Ongoing• One-time• Autocratic• None of the above
Which of these is being devised by the managers?• Long-term plans• Short-term plans• Medium-term plans• None of the above
With proper planning, material and human resources are optimally procured and utilized.• True• False
Planning is accompanied by ________ schedules.• Flexible time• Fixed time• Both• None of the above
Planning does not render flexibility.• True• False
Planning is also susceptible to• Political scenario• Changes in science and technology• Price fluctuations• All of the above
Executive methods, market research, and the Delphi method are examples of• Quantitative method of forecasting• Qualitative method of forecasting• Benchmarking• None of the above
Contingency planning assesses what effect sudden market changes or business disruptions might have on a company and devises strategies to deal with them.• True• False
________ can be described as a few anticipated environments where the plans get executed.• Forecasting• Planning• Planning premises• None of the above
__________ is not a type of planning premises.• Tangible and intangible• Constant and variable• Foreseeable and unforeseeable• Forecasting and controlling
Tevica Private Limited was the largest company set up for the sale of packed food items. It was involved in a variety of food products such as chips, butter cookies, breads, and many more. Mr. Somesh
This exercise may take a significant portion of class time. It is helpful to assign the exercise to students to perform individually before coming to class. Then in the classroom, set up groups of
Students find this exercise fun and involving. It clearly demonstrates how structuring a group task affects group output. To perform well, a group must: 1. Effectively divide the work among members
This activity, similar to one in Chapter 10, allows students to learn by doing in the application of decision-making techniques, both independently and in groups. In particular, the exercise can
This activity requires students to complete a diagnostic. To save class time, the questioner could be assigned as homework. This exercise is scored by the student and contains no specific discussion
Begin the exercise by explaining its purpose and outline. Because some students may not bring their books to class, it is a good idea to distribute copies of the Wilderness Survival Worksheet, one to
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses'
Since these problems are all fictitious, there are obviously no absolute right or wrong answers. However, several scholars have studied patterns of responses and the relationship of those responses
Think of a reasonably important nonprogrammed decision you have made recently. Did you employ an approach similar to the decision-making process outlined in Exhibit 14.2? How good was your decision?
Focuses on the individual, so students should be encouraged to answer the questions privately if your purpose in using this is for self-understanding. In general, the more responses recorded in the
This interesting exercise is worthwhile in: 1. Providing the opportunity for political self-assessment (some students will be rather uncomfortable with their results) 2. Helping students understand
This activity is a superlative exercise for illustrating the highly complex and often intense dynamics between two groups when: 1. Both teams are striving to outperform the other 2. The
This exercise combines role playing and group problem solving-an excellent method for helping students experiences the power of their own feelings and attitudes, as well as the pressure and process
This activity is useful in assessing the relative value of specific intrinsic and extrinsic rewards both with and among individuals. As an option in conducting the exercise, you have students
Describe some of the innovative management practices that managers like Tony Hsieh of Zappos use to be successful.
Every individual possesses some particular assumptions and viewpoints about relevant topics on organizational behavior such as whether leaders are born or made, whether people are generally motivated
How does REI leverage its social and environmental stewardship to attract and retain top employees?
Explain how REI uses social media to communicate its organizational culture to employees, co-op members, and potential new hires.
Why does giving “Yay Days” to employees help support REI’s overall business strategies?
A growing number of Americans work for foreign-owned firms in the United States. Do you think these American employees are being influenced by the approach to management and the culture of the
How can a leader or founder help create a strong culture in an organization? Can a leader eliminate culture? Explain.
It is probably best to assign this self-assessment questionnaire as a homework assignment, encouraging students to take their time in responding (which increases response validity). In discussing the
Regarding the most favorable ratings, the instructor can ask students to add up the scores for each category of persons on the first 5 characteristics: knowledgeable, intelligent, sensitive, open and
What do you think about the managers and their office pool? Could stereotyping of various employees have contributed to managers’ inability to see the office pool as inappropriate? Explain your
Once the most and least favorable scores are calculated (see #1 above), the instructor can ask students to look for patterns of stereotyping. For example, a student may provide very favorable ratings
While the manual labor associated with a meat-processing line is challenging work, these employees may also face the added pressure of concealing their symptoms to keep earning a paycheck. What could
The instructor can ask students directly about whether they’ve had previous experiences with these categories of persons and how these past experiences have influenced their current management
Do you think the company did the right thing in firing the managers? Why or why not?
One additional descriptor per category could include the following:a. Recent college graduate: Ambitiousb. Internal revenue service accountant: Intimidatingc. Service mechanic:
This activity is useful in developing students' understanding of the characteristics of effective goal statements and of the important impact that statement characteristics have on the effectiveness
This exercise is an involved activity which will require substantial time and effort for students to complete and the cooperation of local organizations. As such, it's useful to assign the exercise
What additional initiatives can organizations undertake to engage their employees and expand their job opportunities and responsibilities? Provide several examples.
Describe two positive and negative outcomes of managers allowing employees to do their jobs remotely.
How do you think the pandemic will continue to affect your own experiences at school and in a professional workforce?
When evaluating a person’s performance, who should be included in providing 360-degree feedback?
Assume you are the vice president of personnel at Digital Design and that you are aware that fine-tuning evaluations is a prevalent practice among company managers. If you disagree with this
To what degree do you believe Korey’s behavior constituted “bullying”?
Do you think Korey’s passive-aggressive communications to employees helped or hindered their ability to do their jobs? Explain your reasoning.
What should the company’s board (and Korey herself) have done differently to get the organization back on track? Provide several strategies.
Expect much student involvement and enjoyment of this self-assessment exercise. After students have scored themselves, it's useful to: 1. By a show of hands, determine (and write on the board) the
To what degree do companies have an obligation to provide financial education programs to alleviate employees’ stress? Explain your answer.
Referring back to Exhibit 9.2, to what degree do you think an employee who is experiencing a considerable amount of financial stress might exhibit some of the behavioral and cognitive outcomes listed
Though not extremely expensive, financial education programs still cost organizations money and resources to organize and administer to employees. In your opinion, why do organizations like McLeod
What kinds of things could an organization do to better maximize employee-environment fit? What can employees and managers do to maximize these different types of fit?
In working through the problem presented to the Senior Vice President of Operations, students have an opportunity to understand how challenging and essential effective conflict management really is
How would you describe the conflict between management and workers who refuse to get vaccinated? Is it functional or dysfunctional?
Assume you are a health care worker at a local nursing home, how would you convince your co-workers that getting a vaccination is a win–win proposition? What if you were a manager at the same
Would a dominating approach to resolving conflict help or hinder the participation rate for vaccine shots? Explain your reasoning.
What is your opinion regarding these online privacy issues? To what extent are you concerned about how your personal information on websites such as Facebook, Twitter or Google is used? Explain.
The Communication Style exercise is self-explanatory; students could easily complete the assignment on their own. Whether you use the exercise in the classroom or encourage students to do the
Will Facebook’s $5 billion fine and provisions of the FTC agreement help or hinder users’ privacy rights in the future? Explain your reasoning.
Why is the type of executive pay practice at Nucor not found in many other companies?
Would the organic structure of Buffer be appealing to you as an employee? As a team leader? Explain your reasoning.
In a virtual organization, there is a strong tradeoff between flexible work hours and personal isolation. What can organizations do to overcome these challenges? Provide three suggestions.
From an innovation standpoint, what do you see as possible advantages to Buffer's fully remote workforce? Any disadvantages?
What are some of the substitutes for permanent leadership that exist within Orpheus?
In an effort to stay competitive with arch-rival, Airbus, Boeing officials made the decision to revamp its workhorse jet, the 737, with a new engine and a new name—the 737 MAX. Boeing management
In an effort to stay competitive with arch-rival, Airbus, Boeing officials made the decision to revamp its workhorse jet, the 737, with a new engine and a new name—the 737 MAX. Boeing management
In an effort to stay competitive with arch-rival, Airbus, Boeing officials made the decision to revamp its workhorse jet, the 737, with a new engine and a new name—the 737 MAX. Boeing management
What could Baker and Rennalls have done to improve the situation described in the case?"The Road to Hell" has received much acclaim as a story that provides substantial learning opportunities in
Did nonverbal communications play a part in this case? Be specific and give examples."The Road to Hell" has received much acclaim as a story that provides substantial learning opportunities in

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