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organizational behavior science
Organizational Behavior Bridging Science And Practice Version 4 0 4th Edition Talya Bauer, Berrin Erdogan - Solutions
How easy do you think it is to “manage” one’s emotions?
Understand emotion contagion.
Identify the different types of emotions people experience.
Understand what denes emotions.
Have you ever considered telecommuting? What do you think would be the pros and cons for you personally?
Do you think most organizations are fair or unfair? Explain your answer.
Whose responsibility do you think it is to deal with employee stress—the employee or the organization? Why?
Have you ever been in a state of “ow” as described in this section? If so, what was special about this time?
Understand what organizations can do to help their employees avoid and manage stress.
Understand what individuals can do to manage their own stress.
What other stressors do you have experience with? Can you think of additional categories of common stressors?
Stress can be in the form of a challenge or hindrance type of stress. Think about stressors you experienced in the past six months. Were these challenge or hindrance stress? Does this classication depend on the person?
Research shows that entrepreneurs who are leading new enterprises experience low levels of stress. Why would this be true? Explain using stress models.
Understand individual differences in experienced stress.
Understand the outcomes of stress.
Learn what stressors are.
Learn about different models of stress.
Understand what stress is.
If leadership at SpaceX began to encourage more work-life balance for its employees, how do you think that would impact the overall performance of the organization? Please explain.
Do you think SpaceX’s mission or its perks are more meaningful in encouraging employees to stick around, despite the high-stress environment?
What do you think are some characteristics of people who aspire to work at a place like SpaceX? Do you think this has anything to do with its stress and meaningfulness rankings?
Do you think Musk’s leadership style would work well at a company with a different type of mission?
Would you be motivated by a company culture such as the one at SpaceX? Why or why not?
Understand connections between stress and emotions at work and ethics, technology, and cross-cultural management.
Learn about emotional labor and how to manage it.
Understand the role emotions play for attitudes and behaviors at work.
Understand how to manage stress in organizational contexts.
What is the role of giving employees voice in employee motivation?
In your view, are all employees interested in nding meaning at work? How can organizations ensure that employees get a sense of meaning if the organization is not "purpose driven”?
In your view, what are the motivational advantages and disadvantages of tying employee compensation to company protability and departmental performance?
Do you believe that Yay Day and #optoutside are practices other retailers can and should embrace? Why or why not?
What connection can you see between REI being a purposedriven organization and employee motivation?
How would you determine whether a certain incentive scheme or a type of performance reviews could be transferred to a different culture?
Many observers and employees are concerned about the spread between CEO pay and average employee pay. Is it ethical for CEOs to be paid so much more than other employees? Under which conditions would it be unethical?
Do you have any experience with goal setting leading to unethical behaviors?
Consider the role of national culture on job design, goals, and reward systems.
Consider the role of technology for job design.
Consider the role of job design, goals, and reward systems in ethical behavior.
Which of the incentive systems in this section do the best job of tying pay to individual performance? Which ones do the worst job?
How effective are stock options in motivating employees?Why do companies offer them?
What are the advantages of using awards as opposed to cash as an incentive?
What are the advantages and disadvantages of bonuses compared to merit pay? Which one would you use if you were a manager at a company?
Have you ever been rewarded under any of the incentive systems described in this chapter? What was your experience with them?
Understand the tradeoffs involved in rewarding individual, group, and organizational performance.
Learn why nonnancial incentives can be effective motivators.
Understand the benets of different types of incentive systems, such as piece rate and merit pay.
Learn the importance of nancial and nonnancial incentives to motivate employees.
If your objective is to minimize the effects of rater biases, what type of review system would you design?
Some organizations choose to abandon formal performance reviews altogether, instead encouraging managers to give feedback to employees on a regular basis. What do you think about this approach? What are the downsides of eliminating reviews altogether?
Why do some managers intentionally give an employee a higher rating than deserved? What are the disadvantages of biased ratings? How could this tendency be prevented?
Do you believe that self-evaluations are valid? Why would it be helpful to add self-evaluations to the review process?Can you think of any downsides to using them?
What are the disadvantages of using only supervisors as the rater? What are the disadvantages of using peers, subordinates, and customers as raters?
Understand the biases inherent in performance reviews.
Learn how to conduct a performance review meeting.
Compare the advantages and disadvantages of relative versus absolute reviews.
List the characteristics of an effective performance review.
Describe basic characteristics of performance reviews.
Understand why companies use performance reviews.
Discuss an experience you have had with goals. Explain how goal setting affected motivation and performance.
A company is interested in increasing customer loyalty.Using the MBO approach, what would be the department-and individual-level goals supporting this organization-wide goal?
How would you ensure that employees are committed to the goals set for them?
If a manager tells you to “sell as much as you can,” is this goal likely to be effective? Why or why not?
Give an example of a SMART goal.
Understand how to tie individual goals to strategic goals.
Identify limitations of goals.
Identify characteristics of a goal that make it effective.
Describe why goal setting motivates employees.
How would you increase the empowerment levels of employees?
Have you ever engaged in job crafting? If you have the opportunity, how would you craft your current or future job?
Consider a job you held in the past. Analyze the job using the framework of the job characteristics model.
What is the difference between job enlargement and job enrichment? Which of these approaches is more useful in dealing with the boredom and monotony of job specialization?
Is job rotation primarily suitable to lower level employees, or is it possible to use it at higher levels in the organization?
Learn how to empower employees.
Identify job characteristics that increase motivating potential.
Consider alternatives to job specialization.
Learn about the history of job design approaches.
Would this be the type of company you would be interested in working for? Why or why not?
How would PwP be transferred to other industries? Would it be easier or more difcult to achieve it in a smaller company?
How is PwP different from greenwashing? Do you believe that it is a marketing tool, or a fundamental shift in how the business operates?
Explain the role of goals as a motivational tool. Are there mechanisms outside of goals and incentives that would make PwP motivate employees?
How do you think PwP motivates employees at PepsiCo?
Understand connections between designing a motivating work environment and ethics, technology, and cross-cultural management.
Describe individual-, team-, and organization-based incentives that can be used to motivate the workforce.
Disney rmly believes in rewarding and recognizing its employees. If you were an employee at Disney, what types of rewards/recognition would motivate you the most?
If you were a manager at Disney, what else might you do to “create happiness” for your employees?
Can you think of strategic reasons for Disney to ensure a consistently positive customer experience through employee engagement?
Do you think there is a relationship between employee motivation and customer experience? Why or why not?
Why do you think the Walt Disney Company uses the term “cast members” for its employees?
Which of the motivation theories do you think would be more applicable to many different cultures?
Three important trends in technology involve the increasing use of automation, algorithms, and gamication in the workplace. How different are the implications of these trends for employee motivation?
What is the connection between a company’s reward system and the level of ethical behaviors?
Consider the role of national culture on motivation theories.
Consider the relationship between technology and motivation.
Consider the role of motivation for ethical behavior.
Some practitioners and researchers consider OB Mod unethical because it may be viewed as a way of manipulation. What would be your reaction to such a criticism?
Using examples, explain the concepts of expectancy, instrumentality, and valence.
What are the differences between procedural, interactional, and distributive justice? List ways in which you could increase each of these justice perceptions.
When distributing bonuses or pay, how would you ensure perceptions of fairness?
Your manager tells you that the best way of ensuring fairness in reward distribution is to keep the pay a secret.How would you respond to this assertion?
Describe how managers can use learning and reinforcement principles to motivate employees.
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