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organizational behavior science
Organizational Behavior Bridging Science And Practice Version 4 0 4th Edition Talya Bauer, Berrin Erdogan - Solutions
List the three questions individuals consider when deciding whether to put forth effort at work.
Describe the three types of fairness that affect employee attitudes and behaviors.
Explain how employees evaluate the fairness of reward distributions.
A friend of yours demonstrates the traits of achievement motivation: This person is competitive, requires frequent and immediate feedback, and enjoys accomplishing things and doing things better than she did before. She has recently been promoted to a managerial position and seeks your advice. What
Review the hygiene factors and motivators in the two-factor theory of motivation. Do you agree with the distinction between hygiene factors and motivators? Are there any hygiene factors that you would consider to be motivators?
Which motivation theory have you found to be most useful in explaining why people behave in a certain way? Why?
How can an organization satisfy employee needs that are included in Maslow’s hierarchy?
Review Maslow’s hierarchy of needs. Do you agree with the particular ranking of employee needs?
Many managers assume that if an employee is not performing well, the reason must be a lack of motivation.Do you think this reasoning is accurate? What is the problem with this assumption?
Describe need for achievement, power, and afliation, and identify how these acquired needs affect work behavior.
Describe the differences among factors contributing to employee motivation and how these differ from factors contributing to dissatisfaction.
Explain how the ERG (existence, relatedness, growth)theory addresses the limitations of Maslow’s hierarchy.
Explain how employees are motivated according to Maslow’s hierarchy of needs.
If an employee is intrinsically motivated to perform a task, is it a good idea to introduce external rewards for performance? Why or why not?
What are the implications of assuming that a performance problem is due to lack of motivation, as opposed to lack of ability? How different would a manager’s reactions be to an employee lacking motivation as opposed to ability?
Understand the performance equation.
Of all the employee perks that Patagonia offers, which ones would be the most motivating for you? Why?
Do you think Patagonia has enjoyed so much success due to its unique company culture, or despite it? Explain.
Do you think Patagonia’s company culture contributes to a positive work/life balance for its employees? How might this relate to motivation?
Would you like to work for a company that gave you as much autonomy as Patagonia gives its employees? Why or why not?
What are some of the things that make Patagonia a unique workplace? Do you think these contribute to employee motivation?
Understand connections between motivation at work and ethics, technology, and cross-cultural management.
Apply motivation theories to analyze performance problems.
Understand the importance of rewards and punishments.
Describe how fairness perceptions are determined and consequences of these perceptions.
Classify the basic needs of employees.
Understand the role of motivation in determining employee performance.
Would you post on this blog? If so, under what name, and what comments would you post?
What would you change within the company to deal with this situation?
A friend of yours suggests that this is a serious offense and the employee should be red. What do you think of this suggestion? What are the possible consequences of taking this action?
What action would you take when you learn the presence of this blog? Would you take action to stop this blogger?How?
How would you handle a situation like this now and in the future?
Should you ask for the identity-revealing information?What are the advantages and disadvantages of nding out the identity of these people?
What do you think you’d like about working at SAS? What would you not potentially like?
In addition to giving employees interesting and challenging projects, SAS also places a high level of trust in its employees. In your opinion, how do these factors contribute to employee creativity and innovation?
How much of an advantage does SAS have, given that the company produces analytic software to help businesses improve their functionality?
Do you feel that investing heavily in employee perks ultimately pays off for a company? Would you feel the same way during hard economic times, when the pool of highly qualied workers grows and the number of available jobs shrinks dramatically?
SAS is involved in cutting-edge technology. Does this give it a distinct advantage in employee retention and satisfaction over, for example, a manufacturing company or a food retailer?
Do you think people leave their jobs for the same reasons around the world? If not, explain why you think so.
Which factors related to work attitudes in Western cultures should also be related to work attitudes in other cultures?Are there any that you think would not be important in a different culture you are familiar with?
Given the fast pace of technological changes in the world of work, what can you do to “future proof” your career?How can you maintain your employability and career success despite any future changes that may occur?
As businesses increasingly allow employees to work from home, how can they ensure that employees continue to follow the organization’s ethical expectations?
Consider the role of national culture in job attitudes and behaviors.
Consider the relationship between job attitudes, behaviors, and technology.
Consider the role of job attitudes in ethical behavior.
In some companies, managers are rewarded for minimizing the turnover within their department or branch. A part of their bonus is tied directly to keeping the level of turnover below a minimum. What do you think about the potential effectiveness of these programs? Do you see any downsides to such
Have you ever observed counterproductive behaviors at work or school? Why did they happen? How could they have been prevented?
Given the factors correlated with job performance, how would you identify future high performers?
Are citizenship behaviors always benecial to the company? If not, why not? Can you think of any citizenship behaviors that employees may perform with the intention of helping a company but that may have negative consequences overall?
What is the difference between performance and organizational citizenship behaviors? How would you increase someone’s performance? How would you increase citizenship behaviors?
Explain factors associated with each type of work behavior.
Dene job performance, organizational citizenship, absenteeism, and turnover.
Do you think younger and older people are similar in what makes them happier at work and committed to their companies? Do you think there are male–female differences? Explain your answers.
How important is pay in making people attached to a company and making employees satised?
In your opinion, what are the three most important factors that make people dissatised with their job? What are the three most important factors relating to organizational commitment?
Do you think making employees happier at work is a good way of motivating people? When would high satisfaction not be related to high performance?
What is the difference between job satisfaction and organizational commitment? Which do you think would be more strongly related to performance? Which would be more strongly related to turnover?
Identify the ways in which companies can track work attitudes in the workplace.
Describe the consequences of work attitudes.
List the factors related to work attitudes.
Dene and differentiate between job satisfaction, organizational commitment, and job engagement.
Dene “work attitudes.”
The case mentions many factors that could affect employee happiness, such as happiness crews and generous perks.Which elements mentioned in the case do you believe are the most critical to employee happiness?
Zoom had an IPO in 2019, which made it a public company.How do you expect that this may affect their corporate culture over time?
What is the connection between employee attitudes, customer satisfaction, and revenue growth as described in this case? How generalizable is this relationship to other industries and companies?
Zoom uses “happiness” as part of their brand as an employer.What advantages and downsides do you see to this brand?
Review websites such as Glassdoor and Comparably to see what employees like and dislike about working at Zoom.Would you like to work in a company such as this?
Understand the connection between attitudes and behaviors at work and ethics, technology, and cross-cultural management.
List the key set of behaviors that matter for organizational performance.
Identify the major work attitudes that affect work behaviors.
How would you validate such a test? Describe the steps you would take.
Do you think that prospective employees would ll out this questionnaire honestly? If not, how would you ensure that the results you get would be honest and truly reect their personality?
Exchange the test you have developed with a different team in class. Have them ll out the survey and make sure that you ll out theirs. What problems have you encountered?How would you feel if you were a candidate taking this test?
Develop a personality test aimed at measuring these dimensions. Make sure that each dimension you want to measure is captured by at least ve questions.
Identify the personality traits you think might be relevant to being successful as a cashier.
Create an action plan about how you can change this perception.
Are you sure that your perception is the accurate one?What information do you have that makes your perceptions more valid than theirs?
Do you think there are perceptual errors that contribute to this perception? Are they stereotyping? Are they engaging in selective perception?
What have you done to contribute to the development of this perception?
What are the reasons why they formed this perception?Think about the underlying reasons.
What would you really do in a situation like this?
What are the advantages and disadvantages of checking the online footprint of prospective employees?
Netix cautions that hiring managers should not rely too much on the job descriptions. What are the downsides of ignoring job descriptions when hiring someone?
Netix uses realistic job previews of their culture. Do you believe that all companies should do this? Why or why not?
Based on the case, what are the values and skills of someone who could be successful at Netix?
How can organizations successfully hire someone who ts with their organization? What are some methods they can use?
Patty McCord cautions that in many companies, culture t is treated as nding someone you would like to spend time with. Do you agree with this observation? How do you think culture t should be dened?
Do you think personality tests used in Western cultures in employee selection can be used in other cultures?
What are your thoughts on the use of articial intelligence in employee selection?
If ethical decision making depends partially on personality, what can organizations do to increase the frequency of ethical behaviors?
Consider the role of national culture on individual differences.
Consider the relationship between individual differences and technology
Consider the role of individual differences for ethical behavior.
Is it possible to manage the attributions other people make about our behavior? Let’s assume that you have completed a project successfully. How would you maximize the chances that your manager will make an internal attribution? How would you increase the chances of an external attribution when
How do we manage the fact that human beings develop stereotypes? How would you prevent stereotypes from creating unfairness in decision making?
Is there such a thing as a “good” stereotype? Is a “good”stereotype useful or still problematic?
What are the problems of false consensus error? How can managers deal with this tendency?
What are the implications of contrast error for interpersonal interactions? Does this error occur only when we observe physical objects? Or have you encountered this error when perceiving the behavior of others?
Explain what attributions mean, how we form attributions, and their consequences for organizational behavior.
Describe the biases inherent in perception of other people.
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