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organizational behavior science
Organizational Behavior 1st Edition OpenStax - Solutions
7. Why are diverse teams better at decision-making and problem-solving?
6. What are some strategies to make conflict more productive?
5. How does managing conflict help a team learn and grow?
4. What can a team leader do to manage the team’s boundaries?
3. What can cause a team to digress to an earlier stage of team development?
2. At what stage of team development does the team finally start to see results?
1. What are the key differences between a team and a working group?
What are some challenges and best practices for managing and working with multicultural teams?
How does team diversity enhance decision-making and problem-solving?
What are the benefits of conflict for a team?
What are some key considerations in managing teams?
How do teams develop over time?
What is the benefit of working in teams, and what makes teams effective?
2. What strategies can a new manager implement to ensure that his new team is engaged with him and builds relationships to succeed in his new role?
1. What challenges can a new manager encounter when starting to manage an existing team?
12. Discuss how managers can improve intergroup relations and performance. Provide examples from your own experience to defend your arguments.
11. What determines group cohesiveness, and what impact does it have on group behavior?
10. What purposes are served by status differentiations in work organizations? What problems emerge from these differentiations?
9. Why is knowledge of role relationships important for managers?
8. Define a role episode.
7. What is the major conclusion of Asch’s experiment on group pressure and individual judgment?
6. Consider how groups influence conformity and deviance in work situations.
5. Discuss the role of work group norms in the work situation.
4. How does work group size influence individual and group behavior?
3. Describe the stages of group development.
2. Why do people join groups?
1. What are the various types of groups often found in work situations?
What are barriers to intergroup cooperation, and how do you take action to minimize such impediments and understand how to get the most out of the collective actions of groups in organizations in order to enhance industrial competitiveness?
How do managers develop group cohesiveness, which facilitates organizational goal attainment?
How do group norms, roles, and status systems affect employee behavior and performance?
How do you manage group and intergroup processes effectively?
2. What concerns would you have regarding giving employees countless flexible benefits such as HubSpot does; for example, a yearly sabbatical?
1. How does HubSpot’s focus on culture affect employee performance?
2. You are the HR manager at a midsized auto parts manufacturer. What are the pros and cons of establishing a 360-degree performance appraisal system in your organizations? Write a memo to the CEO outlining what you think should be done.
1. You are the general manager of a floral supplies distributor that provides independent florists with things that they need for their business, such as vases, ribbons, and balloons. You have read that many organizations use incentive pay plans that reward employees when the organization does
11. Describe the benefits and drawbacks of several of the new approaches to reward systems. Which ones do you feel would be most effective in work organizations?
10. Discuss the relative merits of individual and group incentive programs.
9. How does money influence employee motivation?
8. Identify the major bases of reward distribution.
7. What is the difference between intrinsic and extrinsic rewards?
6. Discuss the role of feedback in employee performance.
5. Critically evaluate the advantages and disadvantages of the various techniques of performance appraisal.
4. How can errors in appraisals be reduced?
3. Define validity and reliability. Why are these two concepts important from a managerial standpoint?
2. What are some problems associated with performance appraisals?
1. Identify the various functions of performance appraisals. How are appraisals used in most work organizations?
How do managers and organizations use incentives and rewards effectively to secure the best possible performance from employees?
How do organizations choose the best appraisal system for their organization?
How do managers give effective feedback to subordinates?
What practices are used in the performance appraisal process?
How do organizations effectively use performance appraisals to improve individual job performance, and what are the limitations inherent in the use of various appraisal systems?
3. With Amazon moving into the retail market with the purchase of Whole Foods, and with Walmart expanding its e-commerce, how are employee motivation challenges going to shift?
2. How do employees differ between a Walmart retail location and an Amazon order fulfillment center? How many white-collar or skilled jobs does Amazon have compared to Walmart?
1. A 2015 New York Times article described Amazon as “a soulless, dystopian workplace where no fun is had and no laughter heard” (Cook 2015 n.p.). Employees themselves came to the company’s defense(Ciubotariu 2015). Does this reputation continue to haunt Amazon, or has it been addressed?
4. Your company is considering implementing a 360° appraisal system where up to 10 people in the organization provide feedback on every employee as part of the annual performance appraisal process.This feedback will come from subordinates, peers, and senior managers as well as individuals in other
3. You learn that an employee who doesn’t report to you has made an inappropriate comment to one of your direct reports. What do you do to investigate the matter, and what actions would you take with your report, the person that made the comment, their manager, and other people in the
2. You have been told by a worker on another team that one of your direct reports made an inappropriate comment to a coworker. What do you do to investigate the matter, and what actions would you take with your report, the person that the comment was directed to, and other people in the
1. You are a manager and it’s performance appraisal time, which is a yearly exercise to provide feedback to your direct reports that is often stressful for both the employee and the manager. You feel that the feedback process should be more of an ongoing process than the yearly formal process.
3. Assume the role of sales manager, and write a memo to two of your reports that have the following situations and job performance.a. Employee 1: Shawn is a onetime stellar performer. They were twice the top performing salesperson in the company in the past decade. In the past year, Shawn has
2. You will be paired with another student in this class. Each of you will take one side of the issue and debate:a. Student A: All members of the organization should be given the same specific, difficult-to-achieve goals.b. Student B: Specific, difficult-to-achieve goals should only be given to
1. Many companies strive to design jobs that are intrinsically motivating. Visit several small and large company websites and search their career section. What job features related to motivation are highlighted? What type of employees do you think the companies will attract with these jobs?
14. Is there “one best” motivation theory? Explain your answer.
13. How can an employee attach high valence to high levels of performance, yet not be motivated to be a high performer?
12. Discuss how supervisors sometimes unintentionally weaken employees E ➨ P and P ➨ O expectancies.
11. What steps can an organization take to increase the motivational force for high levels of performance?
10. Identify two reasons why a formal goal-setting program might be dysfunctional for an organization.
9. What goals would be most likely to improve your learning and performance in an organizational behavior class?
8. Equity theory specifies a number of possible alternatives for reducing perceived inequity. How could an organization influence which of these alternatives a person will pursue?
7. How can equity theory explain why a person who receives a high salary might be dissatisfied with their pay?
6. Discuss the potential effectiveness and limitations of punishment in organizations.
5. Describe a work situation in which it would be appropriate to use a continuous reinforcement schedule.
4. Discuss the importance of Herzberg’s motivators and hygienes.
3. Describe the process by which needs motivate workers.
2. How might Maslow explain why organizational rewards that motivate workers today may not motivate the same workers in 5 or 10 years?
1. Discuss the benefits that accrue when an organization has a good understanding of employee needs.
Describe the modern advancements in the study of human motivation.
Describe the process theories of motivation, and compare and contrast the main process theories of motivation: operant conditioning theory, equity theory, goal theory, and expectancy theory.
Describe a content theory of motivation, and compare and contrast the main content theories of motivation: manifest needs theory, learned needs theory, Maslow’s hierarchy of needs, Alderfer’s ERG theory, Herzberg’s motivator-hygiene theory, and self-determination theory.
Define motivation, and distinguish direction and intensity of motivation.
3. What research would you want to conduct prior to making a decision to invest in new presses?
2. Do you think the sales growth will continue to be strong for vinyl sales? Why or why not?
1. Why do you think vinyl records are appealing to customers?
5. Identify the logical flaw(s) in this argument:◦ We want to have effective leaders in this organization.◦ Taller individuals tend to be perceived as more leader-like.◦ Men are usually taller than women.◦ So, we should only hire men to be managers in our organization.
4. Your manager has asked you to take the lead on a new and creative project. She has encouraged you to create your own team (from existing employees) to work with you on the project. What factors would you want to consider in deciding who should join your project team? What would you want to do as
3. You have a colleague who decided the organization should pursue a new technology. Nine months into the project of transitioning to the new technology, based on new information you are convinced that the new technology is not going to work out as anticipated. In fact, you expect it to be a
2. You have been asked whether your organization should expand from selling its products only in North America to selling its products in Europe as well. What information would you want to collect? Who would you want to discuss the idea with before making a decision?
1. Imagine that you are a manager and that two of your employees are blaming one another for a recent project not going well. What factors would you consider in deciding whom to believe? Who else would you talk to before making a decision? What would you do to try to reduce the likelihood of this
5. If you were manager of a group with a lot of personality conflict, what would you do?
4. Which would be better to involve a group with, a programmed or a nonprogrammed decision? Why?
3. If you were faced with an ethical dilemma at work, who would you want to talk to for advice prior to reaching a decision?
2. Think about a big decision that you have made. What impact did your emotions have on that decision?Did they help or hinder your decision-making? Would you make the same decision again?
1. If you wanted to buy a new car, what research would you do first to increase the likelihood of making a good decision? As a manager, do you think you would engage in more research or less research than that prior to making big decisions for the organization?
10. What are the benefits of decision-making in a group, instead of individually?
9. What can groups or group leaders do to improve the quality of group decision-making?
8. What can individuals do to improve the quality of their decision-making?
7. What are the steps in the decision-making process? Which ones do people tend to skip or spend insufficient time on?
6. What are the two types of conflict? Which one is constructive, and which is destructive?
5. What is a logical fallacy?
4. What is confirmation bias? Explain how it can be a barrier to effective decision-making.
3. What is a heuristic, and when would it be appropriate to use a heuristic for decision-making?
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