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business
organizational behaviour concepts
Organizational Behaviour 1st Edition Mitchell J. Neubert, Bruno Dyck, Mary Waller, Thomas Medcof - Solutions
Which S MART2 goa ls seemed most compelling to you?
When do you feel the most pressure to be someone you are not?
How do you feel when you have to put on a face for others?
Are there situations where "just being yourself" may be better or more appropriate than behaving in an unauthentic manner?
Think about a time when you had an important goal in mind.What were some of the temptations that came up while you worked to achieve that goal?
Did you manage to overcome those temptations? If so, how?
Was there a time when you had to consider others' interests and/or preferences while you were working to achieve that goal?
Where do you feel the most stress?
How much control do you feel in those situations?
Is there any way to gain more control in your stressful situations?
Do you ever eat when stressed?
How might you react to an offer to take this kind of break?
What concerns do you have about Lorang's policy?
What are some ideas for taking a break that don't require$7,500 in cash?
In what ways did Elaine Lui demonstrate behaving authentically in her I ife and her work?
Why might it have been difficult for her to be authentic?
What aspects of self-leadership are evident in Elaine Lu i's life?How did self-leadership contribute to her success?
Who do you know that you would consider to be an authentic leader? What has he or she done to earn your respect?
What are the main barriers to you improving your self-awareness? How should you act toward others to ensure you receive appropriate feedback?
Describe each of the practices associated with living intentionally and describe situations in which you have practised each.What specific practices do you need to more consistently practise to help you in your career?
Compare and contrast sustainable and conventional views on managing stress. What are the advantages or disadvantages of each approach?
What were the most compelling arguments offered for each perspective?
Do you think the arguments would change if this quote were from a popular business leader?
How do the scores on these authentic leadership behaviours explain those who you respect and those who you don't?
Which dimensions or questions seem most important to you?
Have you ever worked at a fast food restaurant?
How were the jobs designed?
Did they allow much room for you to make decisions or innovate?
How would you describe your motivation level?
On the other hand, as a customer at a fast food restaurant, do you want innovative employees making your food?
Have you ever worked in an organization where members just don't care?
Can you point to the absence or presence in that organization of any of the reinforcement principles identified in this chapter?
What would you suggest be changed to improve motivation?
How would you like to be ranked based on your performance in this class and know that the bottom 10 percent will be periodically dropped from the class?
Would that have any effect on class dynamics?
Would this make you concerned about how your performance was appraised?
How would you feel if you found out your class was filled with mostly honours students?
How does training enhance motivation for employees at Whataburger?
How might training contribute to employee retention or turnover?
Have you worked at a fast food restaurant? If so, what was motivating or not motivating about your work environment?
What is your reaction to Kasasa's mission?
What are the benefits and drawbacks of using a military metaphor as part of the mission?
Which ofKasasa's values are motivating? Explain why.
Why might you want to work at Kasasa?
Which practices at Herman Mil ler do you think are the most motivating for employees?
What, if anything, would attract you to work at Herman Mil ler?
How might Herman Mil ler's approach to being a good steward of the environment be motivationa l?
What would you l ike about working at SAS (the company featured in the opening case of this chapter)? What would cause you concern? If you did work there, what would it take for you to leave? Do you think it is reasonable for other organizations to adopt SAS's approach? Why or why not?
Would you accept a lower salary if the organization that was offering it emphasized environmental sensitivity in its products and services? If so, how much lower, and why?
Which type of employment contract is more motivating to you:the "new" (conventional) contract, which is based on shortterm exchanges, or the "old" (sustainable) contract, which encouraged long-term commitments?
How would you rate the motivationa l influence of each system you observed?
Are the systems primarily conventional or sustainable?
Would you want to work at this organization? Why?
Rate the attractiveness of each mission statement or motto as low, moderate, or high. Share your ratings with group members and discuss differences in the ratings.
What made the top-rated mission statements motivational?
If you were a postal employee, how would you respond to these changes?
How might the fact that Canada Post is a (public) Crown corporation help or hinder this change? Which is more important, profitability or providing service?
What if your school decided that, in order to cut costs, classes would only be held online? How would this change affect the quality of instruction and your educational experience?
Which approach to leading change most appeals to you as a leader? Why?
Does your opinion change if you lack formal authority and are simply a lower-level member of the organization?
What are the strengths of each approach in recognizing needs and unfreezing organizational members?
When it comes to businesses, mergers are not made in heaven-they are achieved through hard work. If you were working in an organization that is acquired, what would you want from your leaders?
What would unfreeze you from the way you've always done things?
Does the metaphor of a marriage give you any ideas for how to achieve a successful union of two companies? Explain.
Consider a change you have experienced (at work, in school, or within an organization in which you participate). How did you feel when you first heard about the change and then later as you began adjusting to it?
Were you angry or enthused; frustrated or encouraged; numb or invigorated; sad or happy?
What would have made you feel better or worse? What can you do to help other organizational members minimize the negative emotions associated with change and promote positive emotions?
If you were working for TOMS, what would motivate you to work through the inevitable growing pains of this expanding organization?
How does Blake Mycoskie inspire commitment to change?
Describe and evaluate the changes that were made in response to the Queen of the North incident. Was the approach deployed by Corrigan sufficient in gaining a long-term commitment to safety from BC Ferries's employees?
What suggestions would you offer Mike Corrigan in helping him transform BC Ferries into the safest ferry service in the world?
Identify the four steps in the process of change. What do you believe are the main differences between the conventiona l and the sustainable approaches of each step?
Which approach to change-conventiona l or sustainable-do you think would be the most effective in the organizations where you have worked? Why?
What are the benefits and drawbacks to inc luding more stakeholders in shaping and implementing the change process?
How did you feel when thi ngs changed?
What was most frustrati ng in this exerc ise?
What was most satisfying?
Are there any lessons that ca n apply to leading or survivi ng change?
Identify each of the four steps in the change process that introduced the rower pump to Bangladeshi agriculture. Why did attempts to introduce cast-iron pumps and diesel-powered pumps fa i l?
Which steps do you think were the most challenging to manage?
Are there any ideas or practices you can take from your hobbies that might be the seed of entrepreneurial opportunity?
What can you learn from the failures you have experienced?
What is your reaction to the fact that Windigo is providing services to a company that is potentially contributing to environmental degradation?
What concerns do you have about a recipe for sustainable business that includes a mix of social justice and profits?
How would you expect investors to respond to it?
Entrepreneurs make sales pitches to investors, but everyone has to make a pitch at some point to persuade others to co-operate. When do you need to pitch to others to get their investment ofresources, such as money or time?
What can you learn from Dragons' Den about pitching ideas to make improvements in your organization or intrapreneurship?
How is an employment interview like a pitch?
Can you identify the four steps of the entrepreneurshi p process in the formation of Google? Which step was the most important for this firm? Which was least important?
What are the secrets to the entrepreneuria l success of Page and Brin? Which aspects of their approach can be applied to other entrepreneuria l ventures?
Where would you place them along the conventiona l-sustainable continuum? Why?
What are the benefits of entrepreneurship for society?
Which part of the process was most chal lenging to complete?
What are the strengths and weaknesses of your plan?
In listening to other
U2 uses its platform as a successful band to promote socia l causes that fit its members' particular values. Do you think it works? Explain.
What are some potentia l benefits and drawbacks in connecting values with entrepreneurship?
What is your primary source of ethics?
Do you think that religious beliefs have an influence on ethical behaviour in organizations?
Do you think the study of organizational ethics should include religious beliefs?
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