Industrial Organizational Psychology An Applied Approach 8th Edition Michael Aamodt - Solutions

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page 579 What advice would you give to Andrea in terms of her use of the bigger compensation budget? Would you give everyone a short-term “retention bonus” or a more permanent raise? Or would you leverage those funds to support the changes in the work structure, especially for those staffers
page 579 How much voice and input would you recommend Andrea give to the staffers as the Blaze transitions to its “new normal”? What are the pluses of giving such input and what would be the dangers associated with it?How could those dangers be mitigated?page 576
page 579 As you consider the broader challenges faced by the newspaper industry, what could Andrea do to maintain or restore the sense of meaning and significance that the Blaze staffers connect to their work?
page 579 Describe the diversity that’s present in Tiger’s top management team.Discuss how the team’s diversity likely affects its functioning and its effectiveness.
page 579 Describe signs that groupthink is present in Tiger’s top management team. In what ways is this groupthink problematic? What can be done to overcome these problems?
page 579 Describe the primary sources of stress the creative associates are experiencing. Explain how some of these stressors have led to Tiger’s problems while others have led to its success.
page 579 What is the underlying general premise that senior client managers seem to have regarding the stressful demands at Tiger, and in what ways is this page 579 premise problematic?
page 579 Why are the perceptions of the managers and creative associates so different with respect to the nature of Tiger’s management practices and policies? What role could emotional intelligence play in ameliorating some of these differences?
page 579 Based on your analysis of Tiger, does the company need a minor “tuneup”in regard to its practices and policies, or is a major overhaul in order?What three recommendations would most likely resolve Tiger’s problems with organizational commitment and potential future litigation?
page 579 Drawing on what you know about leadership, what types of behaviors are going to be most important for Colleen as she begins to interact with her new direct reports? Should these behaviors change over time?
page 579 What kinds of power can Colleen use to try to influence others to adopt some efficiency related procedures? Are there certain types of influence behaviors that will be more effective than others given the difficult circumstances?
page 579 It’s clear that the two companies have very different cultures even though they are both health care providers. Should one culture be stressed over the other? Will this affect the way Colleen should lead the group?
page 579 What does Colleen have going for her in terms of getting others to trust her? Are there certain things she should do or say to generate that trust as well as maintain it over time?
page 579 How does the new structure affect Colleen’s ability to lead? It would be useful to detail some of the pros and cons Colleen will likely face given how things have been organized.
page 579 Should Colleen focus more on her direct reports’ performance or organizational commitment? Will she exhibit different behaviors based on that choice? What are the advantages to focusing on one or the other?
Organizations gather information about relevant task behaviors using job analysis and O*NET.
A number of trends have affected job performance in today’s organizations. These trends include the rise of knowledge work and the increase in service jobs.
MBO, BARS, 360-degree feedback, forced ranking practices, and social performance management are five ways that organizations can use job performance information to manage employee performance.
Why do you believe Uber initially used a stack ranking system?
Explain how Uber’s stack ranking system may have contributed to misconduct at the company.
How will Uber’s new performance management system help move the company in a positive direction? Can you identify any important limitations?
Take a look at the resulting list. Did you come up with any behaviors that would be described as“citizenship behaviors”? If you didn’t include any in your list, does that mean that citizenship behavior isn’t important in a restaurant setting? If your group includes someone who has worked as
Take another look at your list. Did you come up with any behaviors that would be described as“counterproductive behaviors”? If you didn’t include any, does that mean that counterproductive behavior isn’t an important concern in a restaurant setting? If your group includes someone who has
Imagine working for a company that was as essential as Amazon in the early months of the pandemic. In what ways would that influence your organizational commitment?
Should employers encourage or discourage employee activism? And how might your employer’s philosophy on activism impact your organizational commitment?
Suppose that attitudes toward—and laws about—unions changed, to the point where workers in firms like Amazon could unionize. Which of the three types of commitment might be affected by unionization, and would those effects be more positive or more negative?
61 What is motivation?
62 What three beliefs help determine work effort, according to expectancy theory?
63 What two qualities make goals strong predictors of task performance, according to goal setting theory?
64 What does it mean to be equitably treated according to equity theory, and how do employees respond to inequity?
65 What is psychological empowerment, and what four beliefs determine empowerment levels?
66 How does motivation affect job performance and organizational commitment?
67 What steps can organizations take to increase employee motivation?
Imagine working for a company whose product was so omnipresent in people’s lives. How would that affect your motivation? What motivation theories would help explain such effects?
Consider the “we give adequate performers a generous severance package”mantra. Would that philosophy increase your motivation or decrease your motivation? Why?
Think about a scenario where an employee is fired for being a B player.How should that event be handled exactly? How much information should a manager share with the employee’s coworkers? What are the benefits of more information and what are the benefits of less information?
1. What is trust, and how does it relate to justice and ethics?
1. In what three sources can trust be rooted?
Trust has a moderate positive relationship with job performance and a strong positive relationship with organizational commitment.
How much do you consider a company’s reputation when making product decisions? If you were in the freezer aisle of your local grocery store, would those issues enter your mind when making a purchase?
How vocal should companies be about current events and political issues, in general? And what’s the anatomy of an event that is more vital to take a stance on?
Should Ben & Jerry’s be worried about offending customers or employees who feel differently about relevant issues of the day? Why or why not?
Class discussion (whether in groups or as a class) should center on whether the theft that’s occurring at The Grocery Cart reveals a page 236 problem of moral awareness, moral judgment, or moral intent. In addition, does the theft point to a problem with “bad apples,” a “bad barrel,” or
Does getting paid for a task that one enjoys performing reduce intrinsic motivation?Why or why not?
If the right techniques are used, can everyone be motivated to perform well? Why do you think that?
Which of the individual incentive plans is best? Why?
Which of the theories in the chapter would be most useful for managers? Why?
Is the threat of punishment an effective motivator? Why or why not?
Why are employees reluctant to change?
How important is organizational culture in organization development?
When organizations talk about “empowering employees,” what do they actually mean?
Is downsizing a good idea? Why or why not?
What factors determine the effectiveness of flexible work schedules?
What is the difference between reliability and validity?
What method of establishing validity is the best?
Why is the concept of test utility so important?
What is the difference between single-group and differential validity?
Why should we use anything other than top-down selection? After all, shouldn’t we always—hire the applicants with the highest scores?
To increase diversity, it is often legal to consider race or gender as a factor in selecting employees. Although legal, do you think it is ethical that race or gender be a factor in making an employment decision? How much of a role should it play?
Is it ethical to hire a person with a lower test score because he or she seems to be a better personality fit for an organization?
If an I/O psychologist is employed by a company that appears to be discriminating against Hispanics, is it ethical for her to stay with the company? What ethical obligations does she have?
Which of the following is the most common cause of maxillary sinusitis in the horse?(A) Bacterial lower respiratory tract disease extending into the sinus(B) Infection and abscessation of a tooth root extending into the sinus(C) Inhaled foreign bodies lodging in the sinus(D) Puncture wounds
An African gray parrot that is presented for necropsy is suspected to have psittacosis. Which of the following findings is most likely to confirm the diagnosis?(A) Hepatomegaly and splenomegaly on gross examination(B) Identification of the causative organism by Gram’s stain(C) Isolation and
How would you conduct such a large-scale job analysis?
In determining the sample of veterinarians that would participate in the job analysis, what factors (e.g., region of the country) would you need to consider?
How many veterinarians would you include in your job analysis?
Why is job analysis so important?
What are the main sections of a job description?
Would a job analyst expect to find gender and race differences in the way employees perform the duties of their jobs? Why or why not?
How should a task statement be written?
Why are there so many job analysis methods?
Research indicates that the average salary for women in the United States is about 80% of the average salary for men. Why is this?
Is external pay equity more important than internal pay equity? Why or why not?
What would make an employment practice a BFOQ?
Is affirmative action still needed? Why or why not?
Why do public employees have more privacy rights than private employees?
If a male employee asks out a female coworker, is this sexual harassment? Would your answer be different if the male were a supervisor rather than a coworker?Why or why not?
Would a color-blind person be considered disabled under the ADA?Why or why not?
On the basis of what you learned in this chapter, do you think Keystone handled the situation properly?Why or why not?
What legal considerations would come into play when randomly testing and then firing employees in a private company?
What could Keystone have done to prevent its employees from using drugs at work in the first place?
Do you think the legal reasons for these workplace practices outweigh the ethical responsibilities of organizations?
Are companies being unfair, and therefore, unethical by engaging in such activities?
What are the ethical responsibilities to employees from companies who chose to use such practices?
What are some other ethical dilemmas that you think could arise from such practices?
Conduct an Internet search on the Genetic Information Nondiscrimination Act signed by President Bush. Do you think that act is fair to employers and employees? Why or why not?
Why are employee referrals an effective means of recruitment?
Describe the principles one should follow to write an effective help-wanted ad.
If the unstructured interview is so bad, why is it still used so often?
Is the key-issues approach to scoring interview questions better than the typicalanswer approach? Why or why not?
What psychological principles of impression formation are important to consider when writing a résumé?
Do you see any potential ethical dilemmas of recruiting and hiring based on looks? If so, what are they?
Is it ethical to take a less skilled applicant over a more skilled one just because one is more attractive than the other?
Is it fair or ethical for places like Borgata Casino and Spa to refuse employment to less than average looking employees?
Is there amore ethical way to balance the rights of companies to have attractive people and the rights of people who are perceived as unattractive?
Do you think that more states and cities should make laws against discrimination of people based on their looks?
How would you have conducted such an extensive recruitment campaign?
What factors would affect not only the number of available applicants but the quality as well?
How would you handle the practical aspects of receiving and screening the 30,000 applications?
Should an organization provide reference information for former employees? Why or why not?

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