Successful Program Management Complexity Theory Communication And Leadership Best Practices In Portfolio Program And Project Management 1st Edition Wanda Curlee, Robert Lee Gordon - Solutions

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Describe what the term “phased (rolling wave) project planning” means.
What are life-cycle costs, and how are they different from project costs?
Explain the difference between a cost estimate and a cost target. What are the problems in confusing the two—in using cost targets as cost estimates?
Explain the difference between accuracy and precision. Give two examples that illustrate the difference.
For each of the following estimating methods, briefly describe the method, when it is used, and the estimate accuracy it provides:a. expert opinionb. analogyc. parametricd. cost engineering.
Describe the process of using the WBS to develop cost estimates. Discuss “top-down” versus“bottom-up” estimating. How are work package estimates aggregated into total project cost estimates?
What is the role of the functional units and subcontractors in cost estimating?
Describe the PCAS. What is its purpose and how is it used in project planning?
What is a time-phased budget? What is the difference between a budget and a cost estimate?
What is a control account, and what kinds of information does it contain? How does a control account fit into the structure of the PCAS?
How are control accounts aggregated horizontally and vertically? Why are they aggregated like this?
What might happen if top management submitted a bid for a project without consulting the business unit or department to be involved in the project?
Refer to Case 6.1, the Barrage Construction Company, in Chapter 6. The project manager Sean Shawn employed the analogy with adjustment method to estimate the cost of constructing a three-car garage. Specifically, he started with the cost of an average two-car garage, $43,000, and increased it by 50
The example in Table 9.2 shows three possible ways of apportioning total direct costs. Using the same example, suppose the direct non-labor cost and G&A are broken down as follows:Assuming all remaining costs shown in Table 9.2 are unchanged, compute the project costs for MARS and PLUTO using
Chapter 8 discussed the impact of crashing activities and the relationship of schedules to cost.The CPM method assumes that as activity duration is decreased, the direct cost increases owing to the increases in direct labor rates from overtime. Overhead rates also may vary, although the overhead
Use the following table and the network in Figure 9.20 to answer questions about the ARGOT project:a. Compute the ESs and LSs for the project. Assume Ts is the same as the earliest project completion date.b. Construct a time-based network for the project such as Figure 9.14 (use early start
Using the data in problem 30, repeat steps b and c using late start times. Then identify the feasible budget region using the cumulative curves.
Explain retention money and performance guarantee.
What, if any, were the principal causes of cost escalation in the project?
Was a life-cycle cost analysis performed? If so, who did it, when, and using what methods?How did the analysis affect the design, development, and production of the project deliverables or main end-item?
How often and when were cost estimates revised during the project?
How were estimates tallied to arrive at a total project cost estimate? Who did this?
What kind of project cost accounting system was used? Was it manual or computerized?Describe the system and its inputs and outputs. Who maintained the system? How was it used during the project?
11. Was the project budget broken down into control accounts? If so,a. How were they related to the work packages and WBS?b. How were they tied into the PCAS?
12. What kinds of costs summaries were prepared? Who were they sent to? How were they used?Show some examples.
14. Were life-cycle costs a consideration in the project? Explain.
1. Assuming all other numbers from Example 9.7 are the same, what is the “bottom line” profit of the venture for 5 years of operation?
2. If the profit goal is $70 million,a. What is the maximum development and production cost for the fleet?b. What is the maximum per-flight operational cost (note: assume $120 million development/production cost)?
3. Brainstorm. What are some ways that the development cost might be reduced? What are some possible design decisions for the spacecraft and mothership that would reduce the per flight operational cost? Next, research articles and news releases about SS2 and WK2 to see what the developers, Scaled
1. Given the SCFA standard and the estimated SCFA for the footings, what is the estimated labor hours to install the footings?Bill Asher, the estimator for Melbourne Construction Company, is currently estimating the days required to install the wall footings in the foundation of a hotel building.
2. The company intends to assign ten workers to install the footings. Assuming an 8-hour workday, what is Bill’s estimate for the number of days needed to complete this task? (Note:an assumption here is that for each additional worker assigned to a task, the task duration decreases
Describe your understanding of “quality.”
A Rolls-Royce is considered a high-quality vehicle. Is this always true? Consider different users and uses.
How does compliance to specification differ from satisfying requirements?
What is the difference between satisfying requirements and fitness for purpose? Explain.
Explain the difference between quality and grade.
How does the role of the quality manager (a functional manager) regarding quality planning differ from that of the project manager?
The schedule indicating lectures, exams, and so on for a college course can be considered a CI.Explain why there should be only one master copy. How does the same principle apply to an engineering drawing?
Indicate for each of the following whether to apply for a modification, a deviation, or a waiver:a. The supplier of oil filters to an automobile manufacturer says it plans to terminate production of a filter to be used on a car that is under development.b. An inspector discovered a kink in
Describe the differences between design reviews and audits.
Discuss how design reviews contribute to the approach of concurrent engineering.
Explain how a narrow tolerance on a manufacturing drawing differs from classifying the characteristic as critical or major.
Explain how classification of characteristics differs from classification of defects.
Discuss the relationship between project quality management and project risk management.
Describe how FMEA in this chapter resembles the risk management approach described in Chapter 11.
Perform an FMEA analysis on an electric kettle with cord and plug.
How do customer tests for acceptance differ from tests used to obtain design information?
How would you expect the bars of a Pareto diagram to change as the result of an improvement program?
How does the information on the x-axis of a Pareto diagram used in project control differ from the information on the x-axis of a Pareto diagram used to analyze defects in a mass production environment?
Describe the pros and cons of CE diagrams.
In which ways would you be able to uncover customer expectations that have not been articulated explicitly?
Describe the quality plan for the investigation project. If there was none, develop one. Include all aspects discussed in the section on the project quality management plan that are relevant to the specific project.
Discuss how the quality plan is (would be) integrated with the schedule, budget, risk management plan, and, if applicable, with the procurement plan.
Identify project budget items that aim to reduce the cost of external failures.
Draw a CE diagram and a Pareto diagram to illustrate a project management problem that you have experienced in your study project.
Compile a list of “lessons learned” for the project and indicate how these lessons could contribute to more successful future projects.
With 20–20 hindsight, draw a CE (fishbone, Ishikawa) diagram to illustrate possible causes and effects. Include the possible causes mentioned in the case. The diagram should have been developed before construction; therefore, also indicate other possible failure modes and other causes you can
List the characteristics that should have been classified as critical.Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to death. The accident occurred in a 200-foot section that connects the Massachusetts
Propose guidelines for a process to ensure that the epoxy would provide sufficient bonding to the concrete ceiling.Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to death. The accident occurred in a
Explain the role that configuration management should have played in preventing the accident.Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to death. The accident occurred in a 200-foot section that
What role could modeling/prototyping, laboratory tests, checklists, and training have played?Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to death. The accident occurred in a 200-foot section that
Explain how someone within B/PB would be accountable regardless of the findings of a forensic investigation. Would B/PB be off the hook if a subcontractor were found guilty?Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing
What would the implications have been if the engineer who signed off on a specific design was an engineer-in-training instead of a registered engineer?Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to
Comment on the relationship between project quality management and project risk management.How could risk management have prevented the accident? How does project quality management relate to project cost management?Boston, July 1, 2006—four concrete panels weighing about three tons each fell
Comment on the contribution that inspection and audits could have played.Boston, July 1, 2006—four concrete panels weighing about three tons each fell from the ceiling of a Big Dig tunnel, crushing a woman in a car to death. The accident occurred in a 200-foot section that connects the
Given two sets of requirements, one for the FIFA games and the other for after the games, what would be an appropriate way to define “quality”?Ten South African cities were selected for hosting the FIFA 2010 World Cup soccer games. In some cities, existing soccer stadiums had to be upgraded,
List the quality management activities mentioned in the case.Ten South African cities were selected for hosting the FIFA 2010 World Cup soccer games. In some cities, existing soccer stadiums had to be upgraded, while in others, new stadiums had to be built at a cost of approximately R17b
a. Comment on the reporting structures and responsibility for audits and reviews.b. Who should have provided quality guarantees?c. What planning processes and techniques would have been helpful regarding the roles of the various stakeholders?Ten South African cities were selected for hosting the
Comment on the problem of people from different organizations working in the same space at the same time.Ten South African cities were selected for hosting the FIFA 2010 World Cup soccer games. In some cities, existing soccer stadiums had to be upgraded, while in others, new stadiums had to be
Explain the role of classification of characteristics in reducing costs of ensuring quality.Insufficient quality management during product development, launch, and production can lead to subsequent costly projects and programs to rectify problems. This is especially true when safetycritical items
Discuss why any pressure to rush or cut costs on the development of safety-critical items should be resisted. List specific costs incurred by recall programs to withdraw vehicles from use; include costs for (a) loss of automaker or Takata reputation and future sales, (b)litigation between
Discuss specific procedures and steps in the design and manufacturing processes for safetycritical components and systems and how they should differ from procedures and quality management steps for noncritical items.Insufficient quality management during product development, launch, and production
What specific techniques and procedures would you recommend for the design and manufacture of such safety-critical items?Insufficient quality management during product development, launch, and production can lead to subsequent costly projects and programs to rectify problems. This is especially
Specifications often state that a certain incident or event should not occur more than, say, once in 1 million or once in 10 million times. Explain why tests to ensure such a requirement are difficult and costly.Insufficient quality management during product development, launch, and production can
Will complexity theory be applied more or less to program management in the future?
Can complexity theory and program management work together to achieve greater results?
A complexity-based project should always maintain a static center of operations.a. Trueb. False
Complexity theory recommends a holistic approach.a. Trueb. False
The latest technology is always best for quality communications.a. Trueb. False
Program managers can learn from the mistakes of prior programs.a. Trueb. False
British Petroleum kept and maintained a proven communication system.a. Trueb. False
Complexity theory offers a change in perspective in risk management in a manner that recommends:a. Planning tools and proven systemsb. Technologyc. Off-site managementd. All of the above Section 2 True/False
Complexity theory recommends communication become:a. Centralizedb. Controlledc. Locald. None of the above
British Petroleum changed their communication during the Gulf oil spill because:a. The president insisted that they cover the costs of the spill.b. The Coast Guard required the change.c. The amount of people was unprecedented.d. Technology could not handle it in the prescribed manner.
What elements of complexity would you deploy to assist the success of the program team?
Detail how you will manage, control, and maintain the virtual organization if your entire team is not based in Houston.
Explain the communication plan that you will use to communicate with the team and the client.
Explain the leadership plan that you will use to lead this team.
Defend your selections and offer clear points as to why certain people were chosen over others.
Given the program, identify the people and the succession plan for the following roles:a. Lead engineerb. Contract managerc. Financial managerd. Creative designe. Client support
LinkedIn® is an example of social media.a. Trueb. False
An employee may suffer from loneliness when shifting from a traditional organization to a virtual organization.a. Trueb. False
Always use the latest technology for the program.a. Trueb. False
Program managers have a strong, stable relation with their direct supervisor and this helps with the stability of the program.a. Trueb. False
Modern virtual organizations can only exist with technology.a. Trueb. False
English is considered the international business language. Which one of the following is a barrier of the English language?a. English’s nuancesb. English’s various written formsc. English slangd. All of the above Section 2 True/False
Technology and several other factors help the virtual organization.Name two others.a. Training and processesb. Training and face-to-face meetingsc. Processes and face-to-face meetingsd. Organizational meetings and face-to-face meetings
Words account for a small part of communication. What are two other aspects that account for communication?a. Tone and the way the person is dressedb. Body language and the way the person is dressedc. Demeanor and the way the person is dressedd. Tone and demeanor
Do you contact Jack Smith? Why or why not?
Will you include Graham in this discussion? Why or why not?

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