Project Management In Practice 2nd Edition Neil Pearson, Erik W. Larson, Clifford F. Gray - Solutions

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How is communication through art different than through language?LO9
What should a firm do when an accepted practice in a foreign country is illegal in its own country?LO9
Do you agree that the trend now is to become less of a generic PM and more of a specialist? If so, then how do you gain a wide range of experience for that next job opportunity?LO9
Review and justify the placement of the seven types of conflicts into the nine cells of Table 4.1.LO5
Discuss each of the four fundamental issues for potential conflict during the project formation stage.LO5
Identify the types of likely conflicts during the project buildup, main program, and phase-out stages.LO5
What are the three main requirements of project negotiation?LO5
Describe the four points of principled negotiation.LO5
What is the objective of negotiation?LO5
What are the four categories of conflict?LO5
What is “principled negotiation”?LO5
Summarize the vignette in the chapter in terms of the negotiation skill used. Comment on the appropriateness and ethical aspects related to “burying” the cost.LO5
What will be the likely result of a win–win style manager negotiating with a win–lose style manager? What if they are both win–lose styled?LO5
Reallocate the placement of the seven types of conflicts into the nine cells of Table 4.1 according to your own logic.LO5
How does the type of project organization affect each of the types of conflicts that occur over the project life cycle?LO5
Project managers are primarily concerned with project interfaces.At what rate do these interfaces increase with increasing project size?LO5
The critical term in the concept of principled negotiation is“position.” Elaborate on the multiple meanings of this term relative to negotiation. Can you think of a better term?LO5
Give an example of a Pareto-optimal solution in a conflict.LO5
Given that many conflicts are the result of different stakeholders having different interests, is it possible to achieve a win–win situation?LO5
What is a program manager? How does this job differ from that of a project manager?LO2
Identify the advantages and disadvantages of the matrix form of organization.LO2
Name the four basic types of project organization and list at least one characteristic, advantage, and disadvantage of each.LO2
Give some major guidelines for choosing an organizational form for a project.LO2
Why is the PMO so important?LO2
Identify three ways of dealing with a conflict associated with projects.LO2
What are some advantages and disadvantages of housing a project in a functional form?LO2
What are the systems architect’s duties?LO2
What are the major sources of conflict throughout the life cycle?LO2
What are the major tasks of a PMO?LO2
What does the term “project management maturity” mean?LO2
Where do most firms fall on the maturity scale?LO2
Discuss some of the differences between managing professionals and managing other workers or team members.LO2
Discuss the effects of the various organizational forms on coordination and interaction, both within the project team and between the team and the rest of the firm.LO2
Describe, from Table 5.3, the probable reasons for the changing number of conflicts over the course of the project in the following areas:a. Prioritiesb. Administrative proceduresc. Technical trade‐offsd. SchedulesLO2
How would you organize a project to develop a complex new product such as a new color fax–copy–scanner–printer machine? How would you organize if the product was simpler, such as a new flash drive?LO2
What do you think may be the purpose of a WBS? How might it aid the PM in organizing the project?LO2
Why do you think the average total conflict increases during the “early program phase” (Table 5.3)?LO2
What should be the role of the project manager in conflict management?LO2
Is it ethical to employ participative management solely as a way to motivate employees?LO2
What are the pros and cons of the head of a PMO reporting to senior management? To departmental management?LO2
Is project management maturity focused on doing better on multiple projects or single projects?LO2
Which of the many purposes of project portfolio management are most important to a firm with a low project management maturity? Which to a firm with high maturity?LO2
Of the following, which is not an example of a project interacting with operations?a. Retooling a factory to increase production efficiency.b. Opening a new call center.c. Increasing rose bouquet production in anticipation of Mother’s Day demand.d. Preparing the document center to utilize new
The Inter-State bank has approved the project to replace its legacy system with a web-based interface and SQL database. It will use cross-functional work teams to accomplish the planning and testing. Which of the following is the most accurate description of a cross-functional work team?a. A team
Of the following, which is the most comprehensive definition of a project?a. An environment created to deliver a product, service, or result.b. A collaborative enterprise that delivers a product, service, or result.c. An initiative that has a specific purpose, creates specific results, has a
How do project management and quality management complement each other?a. Both focus on continuous improvement, management responsibility, customer satisfaction, and prevention over inspection.b. Both focus on prevention over inspection, continuous improvement, management responsibility, and
The project manager and the functional manager at the pharmaceutical company are having a discussion about the project to create a system to produce antibiotic and intravenous injection vials. The functional manager continually brings the discussion back to the costs of running the system and the
You are assigned to a new data warehouse project and notice in the charter that there are four business units listed as sponsors. The data warehouse system has been discussed at your organization for some time, but it’s everyone’s first exposure to implementing one. Which of the following could
The project manager is in the process of meeting with various people who are impacted by his new project. He is attempting to find out what their needs are for the project as well as any constraints and assumptions that they might be aware of. At the same time, the project manager is beginning to
When creating a project management plan, which of the following is the best choice to create it?a. Project managerb. Project manager and teamc. Teamd. Sponsor
An Internet project is about 65 percent complete and has had its challenges. As of the last status report, it appears to be on track regarding cost, schedule, and scope. Senior management tells you that the sponsor has some serious concerns about the project. You don’t understand why, based on
The customer has just attended the weekly staff meeting for the infrastructure project and has stated that the market is changing for the product being created. As a result of this, the customer has requested a significant change to the project. The project is 85 percent complete. What does the
The pharmaceutical company is in the planning stages of a critical project and the project management team is finalizing the responsibility assignment matrix. How will this document benefit the team?a. The team will know who does what work and when they are to do it b. The team will know the
The project team has just started planning as a result of the charter being signed. Of the following, which does the charter not provide?a. Defines the scope statement b. Outlines the project manager’s authority c. Contains or makes reference to the product description d. Gives the project
What can a responsibility matrix eliminate?a. Confusion about what order tasks come in b. Confusion about who is responsible for doing what c. Confusion about how long the tasks are d. Confusion about who is on the team
A new call center is being built to support a new product at a national telephone company. The company doesn’t have any data on how long it will take to sign up customers via the call center. This data is important because it will help determine the number of employees needed in the call center.
As part of a project to increase revenues from construction lending, a financial services company is reviewing an in-process construction loan for the development of an office and shopping complex just north of a rapidly expanding suburb. The project manager is adept at taking an exploit approach
There is $150,000 allocated for management reserves. One of the stakeholders is a newly hired vice president who comes from a small company where project management was not formalized, so he is unfamiliar with this term. The project manager explains the specific reason for which management reserves
During the Identify Risk Process, the project manager and the team categorize risks in an effort to determine risks they may have missed. Of the following, which is the best example of risk categories?a. Quality, schedule, budgetb. External, internal, technology, personnelc. Scope, time, costd.
The project to develop a proprietary custom support system for a major mortgage company is underway. This is the largest project E-TEK has ever undertaken and E-TEK is concerned about possible liability due to failure to meet the schedule or to perform the work in accordance with the agreement.
Of the following, which is the most comprehensive definition of project risk?a. Risk is a positive or negative event that may or may not have occurredb. Risk is a negative event that may or may not occurc. Risk is a positive event that may or may not occurd. Risk is a positive or negative event
The project manager always involves the team in the creation of the work breakdown structure. What is the most significant benefit derived from this approach?a. Generation of a more accurate scheduleb. Establishment of the project manager’s authorityc. Generation of a more accurate budgetd.
The team is in the process of completing the work breakdown structure of the project. Once they have completed this, which of the following can they begin to work on?a. Estimating costsb. Developing schedulec. Estimating activity durationsd. All the answers
The team has had five meetings to decompose the work of the aircraft carrier project. They are making progress and in a few more meetings should have all the decomposition complete for the multi-year project. Which of the following is not a benefit of using a WBS?a. Describes the deliverables of
The project to provide an organizational restructuring of the company to increase operational efficiency and provide clearer lines of communication and development opportunities for managers has been initiated. During the planning processes, the project manager is determining the milestones. Of the
You are the project manager on a defense project and are creating a network diagram. Activity A (7 days) and Activity B (12 days) can start immediately. Activity C (3 days) can start after Activity A is complete. Activity D (4 days) and Activity F (3 days) can start after Activity B is complete.
Using the original network diagram question, what is the slack of Activity F?a. Two daysb. One dayc. Four daysd. Not enough information
In the original network diagram question, if Activity D increases from four to five days, what is the critical path, and what is the length?a. BDE, 33 daysb. ACE, 15 daysc. BFG, 21 daysd. BDG, 23 days
To determine the float, which formula should you use?a. Late finish-early finish (LF-EF) or late finish-late start (LF-LS)b. Late start-early start (LS-ES) or late finish-late start (LF-LS)c. Late finish-early finish (LF-EF) or late start-early start (LS-ES)d. Late start-early start (LS-ES) or
The project manager is creating an estimate for building a warehouse and distribution center. It is a project similar to those he executes about three times a year. He is using the rule of thumb of $100 per square foot to calculate the estimate. What type of estimate is this?a. Parametric c. Gut
The construction team is building a new design for their company and the market for the product is extremely unstable because of current interest rates. According to the site manager, a key to success will be to have an extremely accurate estimate of the resource needs for the project, especially
The management team is calculating the cost range for a project to develop a product that targets an unfamiliar market. What is the key principal that governs the cost range tolerance?a. The less known, the wider the rangeb. The more known, the wider the rangec. The earlier in the project, the
To ensure that all the project work is considered, the project manager and his team create a bottom-up estimate. Of the following, which is not an advantage of creating such an estimate?a. The estimate provides team buy-in since the team is involved in its creation b. The estimate takes a great
The sponsor of a project to move the loan processing system from C++ to the intranet is deciding whether the project should continue or be scrapped. The project has been plagued with issues. So far, $$1M$ has been spent on the project. Of the following, what best describes the $$1M$ that has
The construction team is behind schedule on its project. The customer is considering giving the project to another company if the project cannot be put back on track. The team is considering putting more resources on the critical path to accelerate the schedule. This is an example of what?a. Staff
The project to build an art museum for the city is in the planning stages. The project manager has determined that the installation of the marble water feature should be outsourced because his company does not have the necessary expertise. The vendor proposals specify different contract types:
The software company is working with a staffing company to provide a technical writer for its newest project, accounting software for contractors and small businesses. The staffing company will provide an experienced technical writer for $$75$ an hour. The technical writer will work on the
The network diagram for the project to create logical e-mail groups has three paths that have a duration of 29 days and two paths that have a duration of 10 days, respectively, the longest and shortest durations for the project. Which of the following is a true statement?a. If the shortest paths
Meetings to facilitate information sharing between the project management team and the customer have been unorganized and unproductive. What should be done to improve the meetings?a. The meeting leader should be establishedb. The team should receive communication trainingc. An agenda should be
Three team members have different solutions to a critical path related problem. What is the best method the project manager can use to resolve the conflict?a. Problem solvingb. Rewardc. Withdrawald. Compromise
The project to develop a vaccine against bee colony collapse is experiencing conflict. To minimize this, what tools are available to the project manager?a. Interpersonal skills, ground rules, and project management practicesb. Ground rules, networking, interpersonal skills, and project management
Leadership and managerial style evolve within the project management life cycle. Of the following, which is the best description of that evolution?a. Directing, delegation, support, facilitation, and mentoringb. Directing, coaching, facilitation, and supportc. Facilitation, directing, support, and
All of the following interpersonal or soft skills are applicable to managing stakeholder engagement except . . .a. Building trustb. Minimizing conflictc. Active listeningd. Overcoming resistance to change
The project to upgrade the accounting software in consideration of upcoming tax law changes is underway. The project manager is working with the chief information officer (CIO) and chief financial officer (CFO) to ensure regulatory compliance and requirements alignment. Where will these two
An activity performed by the project manager on a daily basis is communicating with individual team members, the team, company personnel, vendors, and customers. What is the approximate percentage of the project manager’s time dedicated to communicating?a. 100%b. At least 50%c. Not more than
The expansion project requires extensive communication with stakeholders. On what will the project manager rely to determine what information should be communicated and who should receive the communications?a. Communications technology, models, and methodsb. Communications requirements analysisc.
The project to roll out tablets for use in a 500-bed hospital is going well, except for a minor problem in the MRI area, where the wireless access isn’t working as expected. What documentation should be used to track and manage this problem?a. Stakeholder registerb. Stakeholder management planc.
The customer has requested a five-week delay on the project while they rebuild a warehouse used for manufacturing a key piece of the project. This delay wasn’t planned, but the project couldn’t continue without it. The company is limited on available resources. This delay will be best shown in
Which of the following statements regarding issues and risks is most correct?a. Issues and risks are the sameb. Issues and risks can be the samec. Issues and risks are different and should be managed accordinglyd. Issues and risks are the same, but should be managed differently
Activity A is worth $$400,$ is 100% complete, should have been done on day 1, and actually cost $$400.$ Activity B is worth $$150,$ is 90% complete, should have been done on day 2, and actually cost $$240$ so far. Activity C is worth $$400,$ is 75% complete and should have been done on
Activity A is worth $$800,$ is 100% complete, and actually cost $$800.$ Activity B is worth $$300,$ is 90% complete, and actually cost $$480$ so far. Activity C is worth $$800,$ is 75% complete, and has cost $$700$ so far. The total budget is $$4,000.$ What is the cost performance
The project manager of the retooling project has been replaced by the company in an effort to finish the project within budget. The replacement project manager wants to determine the rate at which the project is progressing in comparison to the rate planned. What tool or technique can he use to
Of the following, which is the most comprehensive definition of monitoring and controlling?a. To monitor plan resources and make replacements as neededb. To check for variances from the plan and make appropriate adjustments when variances are encounteredc. To control the activities needed to
Project A is four months long, has four stakeholders, and has completed planning. Project B is 12 months long, has 10 stakeholders, and is in execution. Project C is 12 months long, has four stakeholders, and is in planning. Which project is most likely to experience scope creep?a. Project Ab.
The company has been plagued by disorganized projects that are not in alignment with business goals, and not focused on interactivity between the projects where applicable. They want to have a better focus on grouping related projects together by business unit and product lines to help maximize
What organization could audit projects in an organization to help ensure the health of the project and offer suggestions for improvement if needed?a. Projectized organizationb. Balanced matrix organizationc. Tight matrix organizationd. Project management office
The international metallurgy company has a large project management office (PMO) due to the number of projects it pursues each year. Of the following, which is the best description of the areas a PMO typically controls?a. A PMO typically controls project funding, project documentation, project
Using Table12.1, examine your own time management performance over the period of one or two days. How does this relate to the goals that you have set yourself?Data From Table 12.1 Table 12.1 Time usage analysis Start time Activity Time taken Priority 08:00 E-mails 2.5 hours Low 10:30 Meeting 2.5
Why is the definition of quality critical to the success and acceptance of a project?
What would the QA/QC planning grid (see Figure 12. 6) look like for a project you have been involved in?Data from Figure 12. 6 Table 12.6 QA/QC planning grid, with examples Quality assurance planning What standards, technical specifications and policies are to be applied to the management of the

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Project Management In Practice 2nd Edition Neil Pearson, Erik W. Larson, Clifford F. Gray - Solutions

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