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project management the managerial process
CAPM/PMP Project Management Certification All-In-One Exam Guide 3rd Edition Phillips, Joseph - Solutions
You have an emergency on your project. You have hired a vendor who is to start work immediately. What contract is needed now?A. T&M B. Fixed-price C. Letter contract D. Incentive contract
You are the project manager of the SRQ City Network Project for your company. You will be managing the selection of several vendors to participate in this process and your project team wants to know when seller selection actually happens. In what process group does the select seller event happen?A.
You are the project manager for your company and you have six vendors on your project. You’ve worked with the vendors collectively to organize and schedule their overlapping work, scope control, and changes within their contract requirements. You have created many procurement documents in this
Martha is the project manager of the MNB Project. She wants a vendor to offer her one price to do all of the detailed work. Martha will issue which type of document?A. A Request for Proposal (RFP)B. A Request for Information (RFI)C. A proposal D. An Invitation for Bid (IFB)
Henry has been negotiating with the ABN Contracting Company for two weeks regarding some procured work on the project. Henry has sent the ABN Contracting Company a letter of intent. This means what?A. Henry intends to sue the ABN Contracting Company.B. Henry intends to buy from the ABN Contracting
You are the project manager for a software development project for an accounting system that will operate over the Internet. Based on your research, you have discovered that it will cost you $25,000 to write your own code. Once the code is written, you estimate you’ll spend$3,000 per month
Mary is the project manager of the JHG Project. She has created a procurement statement of work (SOW) for a vendor. What project component is the procurement statement of work based on?A. The project scope statement B. The work breakdown structure (WBS)C. The scope baseline D. The WBS dictionary
Benji is the project manager of the PLP Project. He has hired an independent contractor for a portion of the project work. The contractor is billing the project $120 per hour plus materials. This is an example of what?A. Cost plus fixed fee B. Time and materials C. Unit price D. Lump-sum
Bradley is the project manager of the Warehouse Remodeling Project for his company. He is in the process of determining which contracts to use in this project. His company is risk-averse, so the correct choice of contract is important to Bradley. Of the following contract types, which one requires
Sammy is the project manager of the DSA Project. He is considering proposals and contracts presented by vendors for a portion of the project work. Of the following, which contract is least risky to the DSA Project from Sammy’s perspective?A. Cost plus fixed fee B. Cost plus percentage of cost C.
You are the project manager of the Communications Projects for your organization. Management has stressed that you use privity throughout this project. Privity is what?A. The relationship between the project manager and a known vendor B. The relationship between the project manager and an unknown
You are a project management consultant for the Hopson Company and you’re working with them to determine the best vendor and contract choice for a portion of their project. The purpose of a contract is to distribute between the buyer and seller a reasonable amount of what?A. Responsibility B.
Terry is the project manager of the MVB Project. She needs to purchase a piece of equipment for her project. The accounting department has informed Terry that she needs a unilateral form of contract. Accounting is referring to which of the following?A. The statement of work (SOW)B. A legally
You are creating a new contract for some procured work in the project.Your manager wants you to define how issues and claims will be resolved including the possibility of any lawsuits related to the procured work. The United States backs all contracts through which of the following?A. Federal law
Yolanda has outsourced a portion of a project to a vendor. The vendor has discovered some issues that will influence the cost and schedule of its portion of the project. How must the agreement be updated?A. As a new contract signed by Yolanda and the vendor.B. As directed by the contract change
Britney is the project manager of the FTG Software Project. She’s relying on the project scope to help her analyze the procurement needs of the project. The project scope statement can help a project manager create procurement details. Which one of the following best describes this process?A. The
You are the project manager for the 89A Project. You have created a contract for your customer. The contract must have what two things?A. An offer and consideration B. Signatures and the stamp of a notary public C. Value and worth of the procured item D. Start date and acceptance of start date
You are the project manager of the Adams Construction Project. Some of the work in the project contains pure risk that you’re not willing to accept. You decided to mitigate the pure risks in this project. Which of the following may be used as a risk mitigation tool?A. The vendor proposal B. The
You are the project manager for your organization and you’re working with the project team to identify the project risks, rank the risks on probability and impact, and then create a risk contingency reserve. As part of these processes, you want to explore multiple scenarios of risk events in the
You are presented with the following table:What would Risk Event 6 be, based on the following information: Marty is 60 percent certain that he can get the facility needed for $45,000, which is $7,000 less than what was planned for.A. .60, 45,000, 27,000 B. .60, 52,000, 31,200 C. .60, 7,000, 4,200
A project manager and the project team are actively monitoring the pressure gauge on a piece of equipment. Sarah, the engineer, recommends a series of steps to be implemented should the pressure rise above 80 percent. The 80 percent mark represents what?A. An upper control limit B. The threshold C.
The water sanitation project manager has determined that the risks associated with handling certain chemicals are too high. He has decided to allow someone else to complete this portion of the project, and so has outsourced the handling and installation of the chemicals and filter equipment to an
You are presented with the following table:Based on the preceding numbers, what is the amount needed for the contingency fund?A. Unknown with this information B. 249,000 C. 117,150 D. 15,750 Risk Event Probability Impact Cost/Benefit Ex$V .35 -4,000 2 .40 50,000 3 .45 -300,000 4 .30 50,000 5 .35
You are presented with the following table:What is the EMV for Risk Event 3?A. $135 B. –$300 C. $45 D. –$135 Risk Event Probability Impact Cost/Benefit EMV .20 -4,000 2 .50 5,000 3 .45 -300 4 .22 500 5 .35 -4,500
A table of risks, their probability, impact, and a number representing the overall risk score is called a ____________________________.A. Risk table B. Probability-impact matrix C. Quantitative matrix D. Qualitative matrix
Alice is a project manager for her organization and she’s working with the project team to identify project risks and rank them by impact and probability. Which risk analysis technique provides the project manager with a risk ranking?A. Quantifiable B. Qualitative C. The utility function D. SWOT
You are the project manager for a project that will create a new and improved web site for your company. Currently, your company has over 8 million users around the globe. You would like to poll experts within your organization with a simple, anonymous form asking about any foreseeable risks in the
Ruth is a project management expert and consultant for businesses creating project management offices. Ruth’s current client wants help to better identify risks. Which one of the following is an acceptable tool for risk identification?A. Decision tree analysis B. Decomposition of the project
You are the project manager of the KLJH Project. This project will last two years and has 30 stakeholders. How often should risk identification take place?A. Once at the beginning of the project B. Throughout the execution processes C. Throughout the project D. Once per project phase
Bradley is the project manager for his organization and he’s working with his project team to identify risks. Some of the project team members are confused as to when risk identification should happen in the project.When should risk identification happen?A. As early as possible in the initiation
Complete this sentence: A project risk is a(n) ______________________ occurrence that can affect the project for good or bad.A. Known B. Potential C. Uncertain D. Known unknown
You are a project management consultant for the Steinberg Organization and you’re helping them categorize risks they may encounter in their projects. For starters, you identify some basic risk categories but your client wants to see some examples of these categories. You tell them, for example,
Jason is the project manager for his organization and he’s working with his project team to identify and analyze project risks. Jason begins to create a risk register as part of this process, but his team doesn’t understand what a risk register is or its purpose. Which one of the following best
The customers of the project have requested additions to the project scope. The project manager notifies you that additional risk planning will need to be added to the project schedule. Why?A. The risk planning should always be the same amount of time as the activities required by the scope
You are a project manager consultant for the Allen T1 Company and you’re helping them create a risk management plan for their project management office. You’re explaining the concept of risk tolerance and how it affects the risk management policies. An organization’s risk tolerance is also
You are the project manager of the GHK Project. You and the manufacturer have agreed to substitute the type of plastic used in the product to a slightly thicker grade should there be more than 7 percent error in production. The thicker plastic will cost more and require the production to slow down,
Frances is the project manager of the LKJ Project. Which of the following techniques will she use to create the risk management plan?A. Risk tolerance B. Status meetings C. Planning meetings D. Variance meetings
Mary and Thomas are project managers for their organization and they’re discussing risk management and risk responses. Thomas insists that an organization should never accept a project risk and Mary says that sometimes it’s okay. They’ve called on you, a project management expert, to help
You are the project manager for your company and you’re working with the project team to develop the project’s communication management plan. The project team is confused about some of the communication terms. Basically, they want to know how communication actually happens and how you can prove
George is the project manager of the 7YH Project. In this project, George considers the relationship between himself and the customer to be of utmost importance. Which one of the following is a valid reason for George’s belief in the importance of this relationship?A. The customer will complete
You are the project manager of a project that will last 18 months and includes three different countries. As part of your communications management plan you’ve scheduled face-to-face meetings with the project team and you’re utilizing web conferencing software for the virtual team. Based on
Performance reporting should generally provide information on all of the following except for which one?A. Scope B. Schedule C. Labor issues D. Quality
You are the project manager for the PMU Project. Your project has 13 members. You have been informed that next week your project will receive the seven additional members you requested. How many channels of communication will you have next week?A. 1 B. 78 C. 190 D. 201
Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. He now has a good understanding of the lessons learned purpose, but he’s still confused about why
Gary is the project manager of the HBA Update Project and his company has hired you as a project management consultant. Gary is confused about the timing of some of the project management processes. In particular, Gary doesn’t understand the concept, purpose, and timing of the lessons learned
What percentage of a message is sent through nonverbal communications, such as facial expressions, hand gestures, and body language?A. Greater than 50 percent B. 30 to 40 percent C. 20 to 30 percent D. 10 to 20 percent
You are the project manager for the OOK Project. You will be hosting project meetings every week. Of the following, which one is not a valid rule for project meetings?A. Schedule recurring meetings as soon as possible.B. Allow project meetings to last as long as needed.C. Distribute meeting agendas
You are presenting your project performance to your key stakeholders.Several of the stakeholders are receiving phone calls during your presentation, and this is distracting people from your message. This is an example of what?A. Noise B. Negative feedback C. Outside communications D. Message
You are the project manager of the KMH Project. This project is slated to last eight years. You have just calculated EVM and have a cost variance (CV) of –$3,500, which is outside of the acceptable thresholds for your project. What type of report is needed for management?A. Progress report B.
There are many terms that you’ll need to know for your PMI examination that deal with project communications. Of the following, which term describes the pitch and tone of an individual’s voice?A. Paralingual B. Feedback C. Effective listening D. Active listening
Project managers can present project information in many different ways. Which one of the following is not a method a project manager can use to present project performance?A. Histograms B. S-curves C. Bar charts D. RACI charts
Beth is a project manager for her organization and she is working with the stakeholders to develop a communications management plan. She wants to acknowledge the assumptions and constraints in the project.Which one of the following is an example of a project communication constraint?A. Ad-hoc
A memo has been sent to you, the project manager, the project team members, and the project customers from the project sponsor. In this instance, who is the sender?A. The project sponsor B. The project manager C. The project team members D. The project customers
You are the project manager for the KLN Project. You had 19 stakeholders on this project and have added three team members to the project. How many more communication channels do you have now compared with before?A. 171 B. 231 C. 60 D. 1
You are the project manager for the JGI Project. You have 32 stakeholders on this project. How many communication channels do you have?A. Depends on the number of project team members B. 496 C. 32 D. 1
Which of the following will help you, the project manager, complete the needed communications management plan by identifying the stakeholders’ communication needs?A. Identification of all communication channels B. Formal documentation of all communication channels C. Formal documentation of all
You are the project manager for the JHG Project. Management has requested that you create a document detailing what information will be expected from stakeholders and to whom that information will be disseminated. Management is asking for which one of the following?A. The roles and responsibilities
You are the project manager of the BlueSky Network Upgrade Project.You have 15 project team members and you’re speaking with them about the importance of communication. You show them the communication model and give examples of each of the components of the model. One of the project team members
You are a project manager in a projectized organization. Your job as a project manager can be described best by which of the following?A. Full-time B. Part-time C. Expeditor D. Coordinator
Mike is the project manager for a project with a very tight schedule.The project is running late, and Mike feels that he does not have time to consider all the possible solutions that two team members are in disagreement over. He quickly decides to go with the team member with the largest amount of
You are the project manager for your organization and it’s come to your attention that some of the project team members are in disagreement with the senior network engineer about the installation of some equipment. You need to resolve this situation quickly before the project stalls any longer.
You are the project manager for GHB Project. You have served as a project manager for your organization for the past ten years. Practically all of your projects come in on time and on budget. The project team has worked with you in the past, and they consider you to be an expert project manager.
You are the project manager for Industrial Lights Project. You have been hired by your organization specifically because of your vast experience with the technology and with projects of this nature. The project team is aware of your experience. You likely have what type of power on this project?A.
You need a method to keep workers motivated and inspired on your project. This project has many conditions that the project team sees as unfavorable, but they do like you as a project manager.___________________ states that as long as workers are rewarded, they will remain productive.A.
There are several management theories that you should understand for your PMI exam and for your role as a project manager. Which theory believes that workers need to be involved with the management process?A. McGregor’s Theory of X and Y B. Ouchi’s Theory Z C. Herzberg’s Theory of Motivation
You are the project manager for the GBK Project. This project affects a line of business, and the customer is anxious about the success of the project. Which of the following is likely not a top concern for the customer?A. Project priorities B. Schedule C. Cost D. Personality conflicts
Harold is an outspoken project team member. All of the project team members respect Harold for his experience with the technology, but often things have to go in Harold’s favor, otherwise the team’s in for a bumpy ride. During a discussion on a solution, a project team member waves her arms and
You are the project manager of the Holson Implementation Project for your company. It’s come to your attention that three of your project team members are in a disagreement about the direction the project work should take. This disagreement is stalling the project schedule and causing the other
Management has approached Tyler, one of your project team members.Tyler is a database administrator and developer whose work is always on time, accurate, and of quality. He also has a reputation of being a“good guy” and is well liked. Because of this, management has decided to move Tyler into
You are the project manager of the MMB Project. The president of the company has spoken to the project team and told them of the confidence and respect he has in you to lead the project to a successful completion. The project manager has what type of power on this project?A. Formal power B.
You are the project manager of the PLN Project. The team members are somewhat afraid of you as project manager because they see you as management. They know that a negative review from you about their project work will impact their yearly bonus. This is an example of which of the following?A.
You are the project manager in your organization. Your project is part of a larger program led by Nancy Whitting. Nancy is a believer of McGregor’s Theory of X and Y. Which of the following is an example of Theory X?A. Self-led project teams B. Micromanagement C. Team members able to work on
You are the project manager of the PLY Project. This project is similar to the ACT Project you have completed. What method can you use to expedite the process of organizational planning?A. Use the project plan of the ACT Project on the PLY Project.B. Use the roles and responsibilities defined in
You are the project manager for the LMG Project. Your project will have several human resource issues that must be coordinated and approved by the union. Which of the following statements is correct about this scenario?A. The union is considered a resource constraint.B. The union is considered a
You are the project manager in an organization with a weak matrix.Your project team will come from three different lines of business within the organization and they are also working on at least two other projects. Who will have the authority in your project?A. The project manager B. The customer
You are the project manager of the PUY Project. This project requires a chemical engineer for seven months of the project, although there are no available chemical engineers within your department. This is an example of which of the following?A. Organizational interfaces B. Staffing requirements C.
This is an example of which of the following?A. Organizational interfaces B. Staffing requirements C. Contractor requirements D. Resource constraints
You are the project manager of the Newton Construction Project. This project will use internal and external employees on your project team.Your project requires an electrician at month
You are the project manager for the JHG Project. This project requires coordination with the director of manufacturing, HR, the IT department, and the CIO. This is an example of what type of input to organizational planning?A. Organizational interfaces B. Technical interfaces C. Interpersonal
What is the type of chart to the right called?A. A Pareto diagram B. A control chart C. A fishbone diagram D. An Ishikawa diagram Total Number of Failures 500 100% 375 75% 250 50% 125 50 50 Skills Tractor Light USB Interface MISC 25% 10%
You are the project manager for a plastics manufacturer. You would like to illustrate the categories of quality failure within your project so that you and your project team can attack the largest areas of failure first.This type of chart is known as which one of the following?A. A control chart B.
In the illustration to the right, what does the circled area represent?A. Out-of-control data points B. In-control data points C. The Rule of Seven D. Standard deviation
Your organization uses total quality management as part of its quality assurance program. Maria, a leader in your organization’s quality assurance program, informs you that she will be reviewing your project to determine if your project management activities comply with the total quality
A project manager has elected not to enforce safety measures on his construction project. One of the project team members has been injured because of this oversight, and the job site is closed until an investigation into the lack of safety measures is completed. The project will now likely be late,
You are an IT project manager and are working with the project team to determine the best computer system for the project. You and the project team decide to measure the performance of both systems to determine which one performs best. This is an example of which one of the following?A.
In the illustration to the right, what does the circled area represent?A. Out-of-control data points B. In-control data points C. The Rule of Seven D. Standard deviation M
Mark is the project manager of the PMH Project. Quality inspection of the deliverables show several problems. Management has asked Mark to create a chart showing the distribution of problems and their frequencies. Given this, management wants which of the following?A. A control chart B. An Ishikawa
You are the project manager of the Global Upgrade Project. Your project team consists of 75 project team members around the world.Each team member will be upgrading a piece of equipment in many different facilities. Which of the following could you implement to ensure that project team members are
Linda is the project manager of a manufacturing project. She and her project team are using design of experiments to look for ways to improve quality. Which of the following best describes design of experiments?A. It allows the project manager to move the relationship of activities to complete the
You are the project manager of the JKL Project, which currently has some production flaws. Which analysis tool will allow you to determine the cause and effect of the production faults?A. A flowchart B. A Pareto diagram C. An Ishikawa diagram D. A control chart
You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. During a quality audit, you discover that a portion of the project work is faulty and must be done again. The requirement to do the work is an example of which of the following?A. Cost of
You are the project manager for the KOY Project, which requires quality that maps to federal guidelines. To ensure that you can meet these standards, you have elected to put the project team through training specific to the federal guidelines your project must adhere to.The costs of these classes
You are the project manager of the Condo IV Construction project and you’re working with your project team and the project sponsor to identify the quality metrics and develop the quality management plan for the project. In light of this planning event, which of the following is most true about
Management has asked you to define the correlation between quality and the project scope. Which of the following is the best answer?A. The project scope includes metrics for quality.B. Quality metrics are applied to the project scope.C. Quality is the process of completing the scope to meet stated
Juan is the project manager for his organization and he’s asked Beth, a project team member, to help him create a fishbone diagram. Beth doesn’t know what this is and asks for your help. A fishbone diagram is the same as a(n) ______________________ diagram.A. Ishikawa B. Pareto C. Flow D.
You are the project manager for the ASE Project, which must map to industry standards in order to be accepted by the customer. You and your team have studied the requirements and have created a plan to implement the deliverables with the appropriate level of quality. What is this process called?A.
You are the project manager for the recently initiated Floor Installation Project. Today you plan to meet with your project team to ensure that the project is completed with no deviations from the project requirements. This process is which of the following?A. Quality planning B. Quality management
You are the project manager for the Photo Scanning Project. This project is similar to another project you have completed. Your project is to electronically store thousands of photos for your city’s historical society. Quality is paramount on this project. Management approaches you and asks why
You are the project manager for the BBB Project. Stacy, a project team member, is confused about what QA is. Which of the following best describes QA?A. QA is quality assurance for the overall project performance.B. QA is quality acceptance according to scope verification.C. QA is quality assurance
You are a construction manager for a construction project. The project will be using a new material that the project team has never worked with before. You allot $10,000 to train the project team on the new materials so that the project will operate smoothly. The $10,000 for training is known as
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