The New Manager S Tool Kit 21 Things You Need To Know To Hit The Ground Running 1st Edition Don Grimme, Sheryl Grimme - Solutions

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You are the project manager for Lucky Stars nightclubs. They specialize in live country and western band performances. Your newest project is in the Planning process. You’ve published the scope statement and scope management plan. The document that describes who will receive copies of this
All of the following are true regarding the WBS except:A. It is a deliverables-oriented grouping of project deliverables and elements.B. It defines and organizes the work of the project in a hierarchical form.C. It provides a framework for the work of the project, and work not shown on the WBS is
Your company, Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line
Your company, Kick That Ball Sports, has appointed you project manager for their new Cricket product line introduction. This is a national effort, and all the retail stores across the country need to have the new products on the shelves before the media advertising blitz begins. The product line
You are working on a project that is similar in scope to a project performed last year by your company. You might consider which of the following?A. Using the previous project’s alternatives identification as a template B. Reusing the previous project’s benefit/cost analysis as justification
Scope definition is necessary for all of the following reasons except:A. To subdivide project deliverables into smaller components B. To assess the stability of the project scope C. To facilitate time and cost estimates D. To facilitate responsibility and assignment
You are a project manager for Giraffe Enterprises. You’ve recently taken over for a project manager who lied about his PMI certification and was subsequently fired. Unfortunately, he did a poor job of Scope Definition. You know if you don’t correct this, one of the following could happen:A. The
Your company has asked you to be the project manager for the product introduction of their new DeskTop Rock media system. You recently published the scope statement and the supporting detail. The supporting detail contains all of the following except:A. Constraints B. Other project information not
What are the outputs of the Scope Planning process?A. Product analysis, scope statement, and scope management plan B. Scope statement, scope management plan, and WBS C. Scope statement, supporting detail, and WBS D. Scope statement, supporting detail, and scope management plan
Your company has asked you to be the project manager for the product introduction of their new DeskTop Rock media system. You recently published a document that establishes the scope baseline. Which of the following is true?A. This is the scope statement, which is an output of the Scope Planning
All of the following are true about decomposition except:A. It’s an output of the Scope Definition process.B. It’s a tool and technique of the Scope Definition process.C. It is used to create a WBS.D. It subdivides the major deliverables into smaller components.
You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the scope statement and scope management plan for this project. In your interviews with some key
You are a project manager responsible for the construction of a new office complex. You are taking over for a project manager who recently left the company. The prior project manager completed the project charter and the scope statement for this project. In your interviews with some key
You are a project manager for an agricultural supply company. You have just completed and obtained sign-off on the scope statement for your new Natural Bug Busters project. A key stakeholder has informed you that a deliverable is missing from the scope statement. This deliverable is a critical
Which of the following is true regarding the scope statement?A. It describes how to make changes to project scope.B. It describes project deliverables and serves as a baseline for future project decisions.C. It assesses the stability of the project scope and is a baseline for future project
You are a project manager for Laredo Pioneer’s Traveling Rodeo Show. You’re heading up a project to promote a new line of souvenirs to be sold at the shows. You’re ready to write the scope statement, and you know it should contain which of the following?A. Project justification, benefit/cost
You are a project manager for Laredo Pioneer’s Traveling Rodeo Show. You’re heading up a project to promote a new line of souvenirs to be sold at the shows. You need to gather the inputs to write the scope statement. You gather which of the following?A. Project charter, product description,
The project charter:A. Includes a product description, describes the business need of the project, and is published by the project manager B. Includes a product description, describes the business need of the project, and is published by the project sponsor C. Includes the contract when the project
You are the project manager for Zippy Tees. Your company has decided to outsource the manufacturing of miniature bears to be attached to your trendy T-shirts. Which of the following is true?A. A good product description is all that’s required. The project manager will supply this to the vendor.B.
Which of the following is true regarding the project charter?A. The project charter should be published under the name of a manager external to the project.B. The project charter should be published under the project sponsor’s name.C. The project charter should be published under the name of the
You are a project manager for Zippy Tees. Your selection committee has just chosen a project you recommended for implementation. Your project is to manufacture a line of miniature stuffed bears that will be attached to your company’s trendy T-shirts. The bears will be wearing the same T-shirt
Project selection criteria might include:A. Benefit measurement methods B. Constrained optimization analysis C. NPV calculations D. Potential market share or increased public perception
Which of the following is true?A. Discounted cash flow analysis is the least precise of the cash flow techniques as it does not consider the time value of money.B. NPV is the least precise of the cash flow analysis techniques as it assumes reinvestment at the discount rate.C. Payback period is the
Your selection committee is debating between two projects. Project A has a payback period of 18 months. Project B has a cost of $125,000 with expected cash inflows of $50,000 the first year and $25,000 per quarter after that. Which project should you recommend?A. Either Project A or Project B
Your project selection committee used a weighted scoring model and found that Project B, with a score of 54, should be chosen over the other competing projects. Which of the following is true?A. Weighted scoring models are a benefit measurement method, which is a tool and technique in the
Ruby is an administrative assistant with another department. Her manager has agreed to loan Ruby’s services to you on a part-time basis during your current project. Ruby is putting together the cost projections you’ve gathered so far. You want to include these costs in the project charter. Ruby
What are the Initiation process outputs?A. Project charter, historical information, and project manager identification and assignment B. Project charter, project manager identification and assignment, constraints, and assumptions C. Project charter, historical information, constraints, and
Your selection committee meets on a semiannual basis. They’ve determined that projects must meet or exceed a specific profit limit in order to be accepted and prioritized on the project list. Which of the following is true?A. The selection committee has defined project selection criteria, which
You are the newly appointed project manager for a pharmaceutical company. Your company has asked you to head up a project to research a new children’s medication. You’ve identified the lab equipment you’ll need, the software needed to perform analysis and measurements, and the skill level and
Which of the following is true regarding IRR?A. IRR assumes reinvestment at the cost of capital.B. IRR is the discount rate when NPV is greater than zero.C. IRR is a constrained optimization method.D. IRR is the discount rate when NPV is equal to zero.
You are the project manager for Insomniacs International. Since you don’t sleep much, you get a lot of project work done. You’re considering recommending a project that costs $575,000, and expected inflows are $25,000 per quarter for the first 2 years, and then $75,000 per quarter thereafter.
Which of the following is true regarding NPV?A. NPV assumes reinvestment at the cost of capital.B. NPV decisions should be made based on the highest value for all of the selections.C. NPV assumes reinvestment at the prevailing rate.D. NPV assumes reinvestment at the NPV rate.
You are the project manager for the Late Night Smooth Jazz Club chain, with stores in 12 states. Smooth Jazz is considering opening a new club in Kansas City or Spokane. You have derived the following information:Project Kansas City: The payback period is 27 months, and the IRR is 35
You are the project manager for the Late Night Smooth Jazz Club chain, with stores in 12 states. Smooth Jazz is considering opening a new club in Arizona or Nevada. You have derived the following information:Project Arizona: Payback period is 18 months, and the NPV is 250.Project Nevada: Payback
Comparative methods, scoring methods, and economic and cash flow analysis are all part of which of the following?A. Benefit measurement methods, which are a tool and technique in Initiation B. Constrained optimization methods, which are a tool and technique in Initiation C. Benefit measurement
What are the tools and techniques used in the Initiation process?A. Project selection criteria, historical information, expert judgment B. Project selection methods, historical information, expert judgment C. Project selection criteria, expert judgment D. Project selection methods, expert judgment
Your company provides answering services for several major catalog retailers. The number of calls coming into the service center per month has continued to increase over the past 18 months. The phone system is approaching the maximum load limits and needs to be upgraded.You’ve been assigned to
Halloween is approaching fast. Your market research shows that the little yellow chicks and pink bunny marshmallow candies are the bestselling candy at Easter time, outselling all other types of candies. This prompts the company to introduce a new version of marshmallow candies with Halloween
This is an example of:A. Constraint B. Objective C. Assumption D. Goal
You are a project manager for a documentary film company. In light of a recent national tragedy, the company president wants to get a new documentary on the rescue efforts of the heroic firefighters to air as soon as possible. She’s looking to you to make this documentary the best that’s ever
The company plans to demo the new software product at a trade show in late September and therefore needs the project completed in time for the trade show. However, the sponsor has also told you that the budget is fixed at $85,000 and cannot be increased by even $10 due to overall budget cuts this
You are a project manager working on a new software product your company plans to market to businesses. The project sponsor told you that the project must be completed by September
Deliverables can be described as:A. The purpose for undertaking the project B. The verifiable results of products or services that must be produced to consider the project complete C. The specifications regarding the goals of the project that must be produced to consider the project complete D. The
Which of the following is true regarding product descriptions?A. The product description is an output of the Initiation process. It describes the characteristics of the product or service.B. The product description is an output of the Initiation process. It describes the characteristics of the
Your nonprofit organization is preparing to host its first annual 5K run/walk in City Park. You worked on a similar project for the organization two years ago when it co-hosted the 10K run through Overland Pass. Which of the Initiation process inputs might be helpful to you on your new project?A.
The purpose of the Initiation process is to:A. Formally recognize the existence of a project or project phase B. Formally recognize the need that brought about the project be it marketing demand, customer requests, business need, technological advances, or legal requirements C. Formally recognize
What are the Initiation process outputs?A. Project charter, identification and assignment of project manager, constraints, and project overview documents B. Project charter, project overview, feasibility study, and constraints C. Project charter, identification and assignment of project manager,
You work for a large manufacturing plant. You’re in the Initiation process of a new project for an overseas product release. This is the company’s first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing
You work for a large manufacturing plant. You’re working on a new project for an overseas product release. This is the company’s first experience in the overseas market, and they hope to make a big splash with the introduction of this product. The project entails producing your product in a
What are the inputs to the Initiation process?A. Product description, strategic plan, project selection criteria, and historical information B. Product description, strategic plan, project overview document, and historical information C. Strategic plan, project overview document, feasibility study,
You are a project manager for the information technology division of a local satellite TV broadcasting company. This spring, the chief information officer for your company gave you the project to convert and upgrade all the PCs in the department to the latest release of a specific desktop
Your company is going to introduce a new service called Phone Home.This service will allow you to speak the name of the person you want to call into your cellular phone. To call home, you would simply speak the word home into the phone, and it will dial that number for you.Your company is taking
The Project Human Resource Management knowledge area contains which of the following processes?A. Staff Acquisition, Team Development, and Resource Planning B. Staff Acquisition, Team Development, and Performance Reporting C. Organizational Planning, Staff Acquisition, and Team Development D.
You are the project manager for Fun Days vacation packages. Your new project assignment is to head up the Fun Days resort opening in Austin, Texas. You are estimating the duration of the project plan activities, devising the project schedule, and monitoring and controlling deviations from the
When a project is being performed under contract, the product description is provided by which of the following?A. The buyer B. The project sponsor C. The project manager D. The contractor
You are a project manager working on gathering requirements and establishing estimates for the project. Which process group are you in?A. Planning B. Executing C. Initiation D. Controlling
During which project management process are risk and stakeholder’s ability to influence project outcomes the highest at the beginning of the process?A. Planning B. Executing C. Initiation D. Controlling
You have been assigned to a project in which the objectives are to expand three miles of the north-south highway through your city by two lanes in each direction. You are interested in implementing a new project process called design-build in order to speed up the project schedule. The idea is that
What are the five project management process groups, in order?A. Initiation, Executing, Planning, Controlling, and Closing B. Initiation, Controlling, Planning, Executing, and Closing C. Initiation, Planning, Controlling, Executing, and Closing D. Initiation, Planning, Executing, Controlling, and
You have been assigned to a project in which the objectives are to expand three miles of the north-south highway through your city by two lanes in each direction. You are in charge of the demolition phase of this project, and you report to the project manager in charge of this project. You have
You have been assigned to a project in which the objectives are to direct customer calls to an Interactive Voice Response system before being connected to a live agent. You are in charge of the media communications for this project. You report to the project manager in charge of this project and
What is one of the advantages of a functional structure?A. All employees report to one manager and have a clear chain of command.B. All employees report to two or more managers, but project team members show loyalty to functional managers.C. The organization is focused on projects and project
The amount of authority a project manager possesses can be related to:A. The project manager’s communication skills B. The organizational structure C. The amount of authority the manager of the project manager possesses D. The project manager’s influencing skills
You are managing a project to install a new postage software system that will automatically print labels and administer postage for certified mailings, overnight packages, and other special mailing needs.You’ve attempted to gain the cooperation of the business analyst working on this project and
You are a project manager with technical expertise in the pharmaceutical industry. You’ve decided to try your hand at project management in the entertainment industry. Which of the following is true?A. You will likely be successful because communication skills are your strong suit. You anticipate
You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. Resources are not readily available as they are currently assigned to
You are the project manager for a large construction project. The project objective is to construct a set of outbuildings to house the Olympic support team that will be arriving in your city 18 months from the project start date. You’ve been given a budget of $12 million to complete this project.
What are the triple constraints?A. Time, schedules, and quality B. Time, availability, and quality C. Time, money, and schedules D. Time, money, and quality
The VP of customer service has expressed concern over a project you’re involved in. His specific concern is that if the project is implemented as planned, he’ll have to purchase additional equipment to staff his customer service center. The cost is substantial and was not taken into
Your company manufactures small kitchen appliances. They are introducing a new product line of appliances in designer colors with distinctive features for kitchens in small spaces. These new products will be offered indefinitely starting with the spring catalog release. In order to determine the
• Conduct the meeting near an exit and away from other employees.• Do not allow the employee to return to the work area, at least without a physically strong escort.• Discourage/prohibit the employee from returning to any of your work sites.
• Have a second person present at the meeting. When terminating a male employee, at least one of the two people present should be male (preferably with a strong physical presence).
• How to safely discipline or terminate an employee?
• How to protect yourself and others when threatened with actual violence
• How to defuse hostile, potentially violent employees and customers
3. What can you do to begin turning that behavior around? With whom can (or should) you discuss your observations and intended actions?
2. Have there been instances that you now realize may be considered harassment: demeaning words, jokes, suggestive or hostile comments, touching or looks, and so on?
1. Think about some of the interpersonal behaviors engaged in by your employees, both in the workplace and at lunch or after-hours get-togethers.
3. How could Mr. Roberts assign the arrangements for room setup and coffee?
2. Is this illegal harassment/discrimination?
1. Is this appropriate?
5. How would I feel if this were said or done to my wife, girlfriend, mother, daughter, or sister?
4. Does it follow The Golden Rule? That is, how would I feel if it were done to me?
3. Would I say or do this to a member of my same sex, race, or ethnic group in exactly the same way?
2. Would I say or do this if it were to be reported in the newspaper or on TV?
1. Would I say or do this in front of my spouse, mother, or minister/priest/rabbi?
Am I staying angry at someone, hoping to make him or her feel bad?
• Are you getting real respect? Or is it fear and contempt?
• Are the short-term results outweighed by a long-term backlash?
• Are you really powerful and perceived as such by others?
• Are those bursts of adrenaline burning you out and/or becoming addictive?
3. Try reframing each thought into a more accurate, fair, and positive statement.
2. Think about what you’ve written. How accurate or fair are these thoughts or statements?
1. Write down some of your negative thoughts and/or negative statements you have made about yourself, your job, or others.
4. How could you face and handle a similar challenge in the future?
3. Now step back and look at what you’ve written. Were you a Spectator, Critic, or Player (or some combination)?
What was your body language? Your facial expression?
What statements did you use? In what tone of voice?
What were your actions? Your thoughts? Your feelings?
2. Describe the situation, the other people involved, what was challenging about it, and how you handled it.

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The New Manager S Tool Kit 21 Things You Need To Know To Hit The Ground Running 1st Edition Don Grimme, Sheryl Grimme - Solutions

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