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resource management for individuals
Human Resource Management In The Hospitality Industry An Introductory Guide 8th Edition Michael Boella, Steven Goss Turner - Solutions
Evaluate the ethical behaviour of an employer with which you are familiar using the key stakeholders as a basis.
What are the key ethical considerations in the employment relationships? (You may find several of the following appendices of use in answering this question.)
Discuss using examples Steven Hall’s test for ethical behaviour in business.
Describe a business’s key stakeholders and the ethical considerations which can enter into the relationships between the business and the stakeholders.
What selection methods would you adopt when assessing the suitability of applicants for a multi-unit manager role in a fast food chain?
What essential requirements would you include in the personnel specification for a multisite manager within an international hotel chain?
What do you understand by job scope, organizational congruence, geographic density and unit conformity?
What is the relationship between management style and the role of the multi-unit manager?
Why has the position of multi-site manager become significant within branded hospitality chains?
Compare and contrast ‘groups’ and ‘organizations’.
Describe the ‘process of managing’ and discuss how a manager should relate this to the task and to the people being managed.
Design a procedure for selecting individuals with management potential.
What effects does the ‘environment’ have on the management of groups and organizations?
What effects does the ‘nature of the task’ have on the management of groups and organizations?
What relevance does the ‘informal’ group have to the manager?
Discuss the proposition that leadership is an ‘innate’ characteristic.
Describe what you consider to be the key features that contribute to effective management of people at work.
Evaluate the approach to organization structure and development used by an employer you know well.
Discuss the factors that influence organization structure.
Describe the objectives of organization development and the various alternative approaches to organization structure.
Evaluate the approach to managing labour costs and productivity used by an employer you know well.
Discuss what external factors influence (a) labour costs and (b) productivity.
Discuss the differences between labour cost measurement and productivity measurement.
Describe the objectives of and alternative approaches to labour cost and productivity measurement.
Evaluate the approach to human resource planning used by an employer you know well.
Discuss what external factors influence the nature of human resource planning.
Describe the objectives of human resource planning and the various elements of an effective process.
Discuss the proposition that government intervention through statute law has no place in the employment relationship.
Evaluate the approach adopted by an employer you know well to managing their labour force as the law requires.
Discuss the proposition that a contract of employment is much more than the ‘written statement’ required by the Employment Rights Act 1996.
Describe a ‘fair disciplinary’ procedure (see also Chapter 14).
Describe the ‘fair reasons’ for terminating employment.
Describe the main distinct areas of law affecting employment.
Evaluate the approach to employee relations used by an employer you know well.
Discuss the positive and negative contributions made to employment relationships by trade unions.
Discuss the external factors that influence the nature of employee relations.
Discuss the factors contributing to high or low levels of union participation in different sectors or employers of the hospitality industry.
Describe the structure of industrial/employee relations in the private (commercial) sector of the hospitality industry and also in the public sector of the same industry.
Evaluate the approach to managing labour turnover and terminations which is used by an employer you know well.
Discuss the proposition that high labour turnover is not always a bad thing.
Discuss what external factors may influence labour turnover, and the concept of a labour turnover culture.
Discuss the key ways in which labour turnover may be reduced.
Describe how labour turnover may be measured, and discuss the different reasons for termination of employment.
Evaluate the approach to fringe benefits used by an employer you know well.
Discuss the role played by fringe benefits, wages and/or salaries and incentives in implementing an employer’s human resource policy.
Discuss the relationship between fringe benefits, incentive schemes and alternative methods of wage and salary administration.
Discuss what external factors influence the nature of fringe benefits.
Discuss which you consider to be the most important principles for fringe benefits to be effective. What do you understand by ‘effective’ in this context?
Describe the objectives of fringe benefits schemes and the various alternatives in regular use.
Evaluate the approach to incentive schemes used by an employer you know well.
Discuss the role played by wages, salaries and incentives in implementing an employer’s human resource policy.
Discuss the relationship between incentive schemes and alternative methods of wage and salary administration.
Discuss what external factors influence the nature of incentive schemes.
Discuss which you consider to be the most important principles if incentive schemes are to be effective. What do you understand by ‘effective’?
Describe the objectives of incentive schemes and the various alternatives in regular use.
Evaluate the approach to wage and salary administration used by an employer you know well.
Discuss the relationship between salary administration and performance appraisal (see Chapter 7).
Discuss what changes are likely to be made in the future to improve wage and salary administration procedures.
Discuss what you consider to be the most likely consequences of a lack of systematic wage and salary administration and why.
Discuss in which sectors of the hotel and catering industry systematic wage and salary administration is least likely and most likely to be found and why.
Describe the objectives of a systematic wage and salary administration system.
Evaluate the approach to management development used by an employer you know well.
Discuss the relationship between management development and approaches to management, such as management by objectives (see Chapter 3).
Discuss what changes are likely to be made in the future to improve management development procedures.
Discuss which you consider to be the most important steps in management development and why.
Describe the objectives of management development and the various steps or phases that you would normally expect to find in the operation of an effective management development programme.
Evaluate the approach to training used by an employer you know well.
Discuss the relationship between training and approaches to management, such as management by objectives (see Chapter 3).
Discuss what changes are likely to be made in the future to improve training and what areas employers are most likely to concentrate on.
Discuss which you consider to be the most important elements in training and why.
Describe the objectives of systematic training and the various steps or phases that you would normally expect to find in its operation.
Evaluate the approach to performance appraisal used by an employer you know well.
Discuss the relationship between performance appraisal and approaches to management, such as management by objectives (see Chapter 3).
Discuss what changes are likely to be made in the future to improve performance appraisal procedures.
Discuss which you consider to be the most important steps in a performance appraisal and why.
Describe the objectives of a performance appraisal scheme and the various steps or phases that you would normally expect to find.
Evaluate the approach to induction used by an employer you know well.
Discuss what changes are likely to be made in the future to improve induction procedures.
Describe also who should be involved in the procedure and what they should be responsible for.
Discuss which you consider to be the most important steps in job induction and why.
Describe the objectives of induction and the various steps you would normally expect to find in a systematic induction procedure.
Evaluate the approach to recruitment used by an employer you know well.
Discuss what changes are likely to be made in the future to improve recruitment.
Discuss which you consider to be the most important steps in recruitment and why.
Describe the objectives of recruitment and the various steps you would normally expect to find in a systematic recruitment procedure.
Evaluate the approach to job design used by an employer you know well.
Discuss how job design may differ when applied to management and non-management jobs.
Discuss what future influences are likely to influence job design.
Discuss the various influences that need to be taken into account when designing jobs.
Describe the different approaches to job design.
Evaluate the human resource policies of an employer you know well.
Discuss the nature of human resource policies that are likely to be necessary in the future to attract, retain and motivate staff. (Divide staff into a number of different categories, e.g. fulltime, part-time, casual, management, supervisory, operative, craft, unskilled, male, female.)
Using an employer from the private (commercial) sector and another from the public sector, compare and contrast their approaches to human resource management.
Describe the alternative types of human resource policies that can be adopted by employers.
What factors are likely to influence the hospitality industry’s workforce in the future?
Describe the size and nature of the hospitality industry’s workforce relative to the UK’s total workforce.
Describe the size and nature of the hospitality industry’s workforce. What are the outstanding features?
what is accounting
What should Dexter Lewis do to solve this problem?
Can a process of self-regulation ensure that labor rights will be upheld in foreign manufacturing operations? Explain.
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