Management Leading And Collaborating In A Competitive World 13th Edition Thomas Bateman, Scott Snell, Robert Konopaske - Solutions

“Responsible Leadership” is a label sometimes used to describe leaders who care about and act on behalf of social issues. You learned in Chapter 5 about ethics, CSR, and sustainability; how does Indra Nooyi exhibit responsible leadership?
Discuss how teams can contribute to an organization’s effectiveness.
In what ways do you think blue-collar workers’responses would differ from those of college students?
Were more response differences found in intrinsic or in extrinsic rewards?
Which job rewards are extrinsic, and which are intrinsic?
On which items was there most and least agreement among students? What are the implications?
Which items received the highest and lowest scores from you? Why?
Think about a previous job you have held or hold currently.If you had the power to make such decisions, what would you do to make the job more motivating for employees?
How would Big Bison’s employees perceive the equity of the Employee of the Month program? Compare their reactions to that program with the response you would expect from an effort to involve employees in improving their jobs.
How might Big Bison Resorts get input from employees to make the company’s jobs more motivating?What impact would this effort have on the company’s performance?
What kinds of behavior would an Employee of the Month program, as described here, reinforce at Big Bison Resorts? How might the company apply the principles of reinforcement more effectively?
Describe different types of teams.
Summarize how groups become teams.
Explain why groups sometimes fail.
Describe how to build an effective team.
List methods for managing a team’s relationships with other teams.
Identify ways to manage conflict.
Summarize the major challenges of managing in the new competitive landscape.
Describe the sources of competitive advantage for a company.
Explain how the functions of management are evolving in today’s business environment.
Compare how the nature of management varies at different organizational levels.
Define the skills you need to be an effective manager.
Understand the principles that will help you manage your career.
Describe how environmental forces influence organizations and how organizations can influence their environments.
Distinguish between the macroenvironment and the competitive environment.
Explain why managers and organizations should attend to economic and social developments.
Identify elements of the competitive environment.
Summarize how organizations respond to environmental uncertainty.
Define elements of an organization’s culture.
Discuss how an organization’s culture and climate affect its response to its external environment.
Referring back to Exhibit A.3, what subsystems compose your university system? Diagram the system.
Identify the following in your university system: inputs, transformations, outputs, and goods or services.
What are the strengths of the current system? What are the weaknesses? (Is it a system failure when a student fails to graduate?)
What changes (if any) would you make to the transformation process?
For each of the management approaches discussed in the appendix, give examples you have seen. How effective or ineffective were they?
How will Charlie’s approach to quality and service affect his company’s performance?
Which of the basic functions of management has Charlie considered? How well is he preparing to carry out these functions?
Which management skills does Charlie have? In what areas do you think he has the greatest need to develop skills? How can he actively manage his development as a manager?
Describe activities and skills at which you excelled and which helped you succeed:a. ________________________________________b. ________________________________________c. ________________________________________d. ________________________________________e. ________________________________________
Identify activities and skills that you wanted to master but were unable to do so due to lack of training or time:a. ________________________________________b. ________________________________________c. ________________________________________d. ________________________________________e.
Referring to your list in #2, what steps could you take now to develop these important activities and skills:a. ________________________________________b. ________________________________________c. ________________________________________d. ________________________________________e.
What were some of the best primary sources identified by your group?
What were some of the best sources for secondary contacts identified by your group?
What are some suggestions for approaching primary contacts?
What are some suggestions for approaching secondary contacts, and how is contacting secondary sources different from contacting primary contacts?
What did you learn about yourself and others from this exercise?
What are your strengths and weaknesses as you contemplate your career? How do they relate with the skills and behaviors identified in the chapter?
Consider the managers and companies discussed in the chapter. Have they been in the news lately, and what is the latest? If their image, performance, or fortunes have gone up or down, what has changed to affect how they have fared?
Mark Zuckerberg’s original vision of Facebook was an interactive message board to help his Harvard classmates keep in touch with each other. Do you think he had to consider many control mechanisms at that time?Why does the site need them now?
What other aspects of Facebook’s performance probably have control mechanisms in place?
Do you think every manager should have the responsibility to do good and do well? Why or why not?
What other means to create social innovation besides efforts like Ashoka’s do you think can be effective?
Describe the kinds of decisions you will face as a manager.
Summarize the steps in making “rational”decisions.
Recognize the pitfalls you should avoid when making decisions.
Evaluate the pros and cons of using a group to make decisions.
Identify procedures to use in leading a decision-making group.
Explain how to encourage creative decisions.
Discuss the processes by which decisions are made in organizations.
Describe how to make decisions in a crisis.
Which barriers to entry contributed most to Tata Motors’lack of success with the original Nano?
Which macroenvironmental factors did Tata Motors consider when adjusting the marketing and manufacturing strategies to achieve success with the more recent Twist and LX models?
To what degree do you believe Tata Motors will succeed in delivering a successful low-cost vehicle to consumers in India and other developing economies?
What companies compete with the firm you have selected? Do they compete on price, on quality, or on other factors?
Are new competitors to the company likely? Possible?
I s there a threat of substitutes for the industry’s existing products? Are there complementary products that suggest an opportunity for collaboration?
What characteristics of the company’s customer base influence the company’s competitiveness?
What new technologies strongly affect the company you have selected?
What changes in the population might affect the company’s customer base?
What changes in society affect the market for your company’s products?
How does your company’s relationship with suppliers affect its profitability?
What are some key laws and regulations under which this company and industry must operate?
How does the state of the economy influence the sales of this company’s products?
We outlined several proactive responses that organizations can make to the environment. What examples have you seen recently of an organization’s responding effectively to its environment? Did the effectiveness of the response depend on whether the organization was facing a threat or an
Select two organizations that interest you. Do some research and talk with an employee or two, if possible.How would you characterize the cultures they have?Write a paragraph that describes each culture.
When you visited colleges to select one to attend, were there cultural differences in the campuses that made a difference in your choice? Did these differences help you decide which college to attend?
Jeff Bezos’s shareholder letter called Amazon a good place to fail, since “failure and invention are inseparable twins.” What do you think is the relationship between failure and invention? What do you think, does Amazon’s culture tolerate failures?
Is it possible for a company to be as innovative and successful as Amazon without having a particular type of culture? What would the most appropriate type of culture be?
It’s likely that no individual member of Amazon’s Marketplace could by itself pose a serious competitive threat to the company’s retail business. Why do you think Jeff Bezos still thought it important to absorb these potential competitors into his own business?
Identify as many of Amazon’s external competitors as you can in the market for retail consumer goods.What effect do you think the Marketplace has on these competitors?
Can most organizations really be profitable while making a positive impact on the environment and society? What challenges do they face?
Can you envision a world that doesn’t produce waste?What changes are needed before that can happen?
How will the question of what constitutes effective management be answered during the conference?
What will be the specific subject content of the conference?
Who will the instructors be?
What will be the conference’s duration?
How can the conference’s effectiveness be evaluated?
What policies should the State Division of Human Services adopt regarding who the conference participants should be and how they should be selected? How can these policies be implemented best?
To what degree do you think that Zappos’ new holacratic approach to organizing will enhance its competitive advantage in innovation, quality, service, speed, and cost competitiveness? Explain.
How do the characteristics of management decisions—uncertainty, risk, conflict, and lack of structure—affect the decision facing Stan Eagle?
What steps can Eagle take to increase the likelihood of making the best decision in this situation?
How did each member frame the problem? What did each member discuss?
How effectively did the group generate and evaluate alternatives?
What was its final decision?
Evaluate the effectiveness of the group’s decision making.
How could the group’s effectiveness be enhanced?
What problem did you hope to solve by making this purchase?____________________________________________________________________________________________
What alternative (or competing) products did you consider?____________________________________________________________________________________________
How did you evaluate the different alternative (or competing) products? Did you identify each product’s strengths and weaknesses?____________________________________________________________________________________________
When you made the final choice, was it a maximizing, satisficing, or optimizing outcome?____________________________________________________________________________________________

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Management Leading And Collaborating In A Competitive World 13th Edition Thomas Bateman, Scott Snell, Robert Konopaske - Solutions

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