Management Leading And Collaborating In A Competitive World 13th Edition Thomas Bateman, Scott Snell, Robert Konopaske - Solutions

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1 Describe the key logistics processes at Tesco. Tesco is the UK’s largest food retailer, with a sales turnover of more than €67.5 billion.While it has some 638 stores in central Europe, and some 636 in the Far East, most are in the United Kingdom and Northern Ireland, where it has nearly
● What different ways in which supply chains may choose to compete in the marketplace
8. Why are quality suppliers important to a firm? Why is this even more true in a JIT environment?
7. In the chapter it stated that the majority of a firm's relationships would be arm's length. Why do you think this would be the case?
6. Why is it necessary for two firms to each have strong drivers if they are considering forming a partnership?
5. Why is cost measurement an important activity for purchasing management?
4. What are the major advantages of just-in-time purchasing? What are the possible difficulties in implementing a JIT system?
3. Explain the concept of forward buying and its relationship to total cost trade-off analysis.
2. What are some of the reasons that purchasing is taking on a more strategic role in organizations?
1. Explain why supplier selection and evaluation is frequently considered the most important activity in the purchasing function.
6. What are some of the key trends and their implications in warehousing automation and computerization?
5. What marketing and logistics conflicts might occur in consumer goods packaging decisions? Use trade-off analysis to show how those conflicts might be analyzed and resolved.
4. Packaging serves two basic functions: marketing and logistics. Identify the role of packaging in each of these functions.
3. Discuss the relationship between warehousing and JIT.
2. What are some potential pitfalls of automated materials handling? How do they affect the growth of automation in warehousing?
1. Compare the advantages and benefits of automated materials handling systems with those of manual systems.
9. Discuss the reasoning behind the following statement: "Financial control of warehousing is closely tied to logistics productivity and corporate profitability."
8. Productivity has been defined as the ratio of real output to real input. In terms of the warehousing function, how could a firm measure the productivity level of its storage facilities?
7. How can layout and design affect warehouse efficiency and productivity?
6. What are the differences between the following types of facility location strategies: (a) market positioned, (b) production positioned, and (c) intermediately positioned?
5. Identify and describe some of the more important factors that affect the specific size of a firm's warehouse or warehouses.
4. What are the three basic functions of warehousing? Briefly describe each.
3. What is meant by a cost trade-off analysis within the context of warehousing? Give two examples of the cost trade-offs involved in a firm's decision to use a combination of public and private warehousing rather than public or private warehousing alone.
2. What are the differences between private and public warehousing? What are the advantages and disadvantages of each type?
1. Warehousing is used for the storage of inventories during all phases of the logistics process. Since inventory carrying costs can be so high, why is it necessary for a firm to store inventories of any kind?
10. Private carriage should not be viewed strictly as a transportation decision—it also is a financial decision. Briefly explain the reasons that underlie this statement.
9. In the evaluation of transportation modes, consistency of service is significantly more important to shippers than time-in-transit. What is the difference between the two terms? Identify some reasons why shippers consider consistency of service more important. In your answer, be sure to consider
8. Most transportation executives believe that service factors are generally more important than cost factors in causing firms to switch from one transport mode to another. Under what circumstances would service factors be more important than cost factors?
7. How has the deregulation of transportation affected carrier pricing?
6. What is the difference between cost-of-service and value-of-service pricing in transportation? How does each affect the rates charged by carriers?
5. Identify the three types of for-hire transportation carriers. Briefly define and describe the characteristics of each. Identify the impact, if any, that deregulation has had on each of them.
4. Trailer-on-flatcar (TOFC) and container-on-flatcar (COFC) intermodal combinations are referred to as piggyback movements. Describe piggyback movements from the perspectives of cost, service, and availability, and identify their major strengths and weaknesses.
3. Discuss the role and functions of brokers in the transportation system.
2. Briefly discuss the five transport modes, based on their economic and service characteristics.
1. What are time utility and place utility? How does the transportation function add utility to products?
5. MRP and DRP are computer systems in materials management and manufacturing.Describe the types of situations where MRP and DRP can be effectively and/or efficiently used in a firm.
4. Briefly discuss how forecasting can be used in materials management. Identify the general uses according to the (a) type of forecast and (b) the time frame of the forecast.
3. Discuss the role of suppliers in a JIT system. Identify areas where potential conflicts may occur.
2. Briefly describe the concept of just-in-time (JIT) and its relationship to logistics.
1. How does total quality management (TQM) differ from traditional management?How can TQM be applied to logistics?
10. Describe ABC analysis of inventory, and how it can be used to improve inventory management.
9. What are some of the key symptoms of poor inventory management?
8. Calculate the inventory carrying cost percentage for XYZ Company, given the following information:• Finished goods inventory is $26 million, valued at full manufactured cost.• Based on the inventory plan, the weighted-average variable manufactured cost per case is 70 percent of the full
7. Describe the circumstances under which inventory carrying costs can vary within a given manufacturing company. Explain why total inventory carrying costs decrease, but at an ever-slower rate, as inventory turnovers increase. Consider raw materials, goods in process, and furnished goods
6. What problems do you foresee in gathering the cost information required to calculate a company's inventory carrying costs?
5. What is the difference between the transportation cost component of logistics cost trade-off analysis and the transportation cost included in the inventory valuation (cash value)?
4. How would you determine the cash value of a manufacturer's finished goods inventory investment? How would this differ for a wholesaler or retailer?
3. How would you determine the cost of capital to be used in inventory decisions?
2. Many businesspeople rely on industry averages or textbook percentages for the inventory carrying cost that they use when setting inventory levels. Why is this approach wrong?
1. Explain how excessive inventories can erode corporate profitability.
10. As a member of the inventory planning team for Cook Department Stores, one of your primary responsibilities is to aid department managers with inventory decisions.The electronics department manager has come to your group with a desire to improve department inventory planning and profitability.
9. What is the cost saving to the customer resulting from a manufacturer's ability to reduce variability by two days, given the following information:a. Average sales of 40 cases per day.b. Purchase price per case of $45.c. Transportation cost per case of $5.d. Order cycle of 10 days.e. Inventory
8. Given your calculations in questions 6 and 7, what will the actual fill rate be if management is willing to hold inventory equal to one week's sales as safety stock?
7. Recalculate your answer to question 6 given the following sample of replenishment cycles:Replenishment Lead Time Cycle in Days Replenishment Cycle Lead Time in Days 110 10 92 12 11 83 11 12 10 410 13 11 510 14 96 915 97 816 10 812 17 11 911 18 10
6. Calculate the economic order quantity, the safety stock, and the average inventory necessary to achieve a 98 percent customer service level, given the following information:a. The average daily demand for a 25-day period was found to be:Units Units Day Demand Day Demand 18 14 92 515 10 34 16 54
5. Explain the basic differences between a fixed order point, fixed order quantity model, and a fixed order interval inventory model. Which is likely to lead to the largest inventory levels? Why?
4. One of the product lines carried by Farha Wholesale Foods was a line of canned fruit manufactured by California Canners. Mr. Jones, the canned goods buyer, knew that the company did not reorder from its suppliers in a systematic manner and wondered if the EOQ model might be appropriate. For
3. How does the economic order quantity model mathematically select the most economical order quantity?
2. How does uncertainty in demand and lead time affect inventory levels?
1. Why is inventory so important to the efficient and effective management of a firm?
9. Identify areas of logistics that use expert systems (ES) and artificial intelligence (AI)to improve efficiency and effectiveness.
8. Briefly describe the role of decision support systems in logistics decision making.
7. How is the logistics management information system used to support planning of logistics operations?
6. How does the order processing system form the foundation of the logistics management information system?
5. Electronic data interchange applications have experienced significant growth in recent years. Why do you believe this growth has occurred? What are the primary benefits of EDI? Do you think that the growth rate in EDI applications will be sustained? Why or why not?
4. What are the primary advantages associated with the implementation of an integrated, automated order processing system?
3. Discuss specifically how logistics performance is affected by the order processing system used.
2. Explain the impact of order cycle variability on the inventory levels of wholesalers and retailers.
1. How do wholesalers and retailers measure the order cycle provided to them by a manufacturer?
8. Why is it important to use pretransaction, transaction, and posttransaction customer service elements to identify and develop customer service measures? Discuss specific examples of measures in each category.
7. What are some ways that management can improve the firm's customer service performance?
6. Why does automation of the order processing system represent such an attractive opportunity for improving customer service? How is this service improvement accomplished?
5. Why is the customer service audit important when establishing a firm's customer service strategy?
4. Explain how ABC analysis can be used to improve the efficiency of the customer service activity.
3. Explain why customer service should be integrated with other components of the marketing mix when management develops the firm's marketing strategy.
2. Explain the importance of the pretransaction, transaction, and posttransaction elements of customer service.
1. Customer service can be defined as an activity, a performance measure, or a corporate philosophy. What are the advantages and disadvantages of each of these types of definitions? How would you define customer service?
9. Of the 14 areas of logistics responsibility, which do you believe will experience the most change in the next five years or so? Why?
8. How has the role and performance of logistics been enhanced by the growth of technology, particularly information technology? What do you see as key trends in the future?
7. Discuss the key challenges facing logistics today. What do you see as the greatest area of opportunity for logistics? Why?
6. Based on the examples shown in the text, what is the profit leverage effect of logistics in a firm with pretax profit of 5%? Of 10%? How could you use this information to get favorable attention for a logistics cost-saving effort?
5. What is meant by the profit leverage affect of logistics? What are the greatest cost savings opportunities for logistics?
4. Why has logistics recently been receiving more attention as a strategic function of the organization?
3. What are the different types of utility? How does logistics directly or indirectly affect each one?
2. How is logistics related to the marketing effort? Be sure to discuss customer service/customer satisfaction, integration of efforts, and cost and performance outputs.
1. How do improvements in logistics productivity affect the economy as a whole, as well as the position of individual consumers?
• To understand the concept of the systems approach as it relates to logistics and marketing, the total cost concept, and profitability.
• To understand how logistics contributes to value creation.
• To briefly explore how logistics has developed over time.
• To identify how logistics affects the economy and the profitability of corporations.
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Management Leading And Collaborating In A Competitive World 13th Edition Thomas Bateman, Scott Snell, Robert Konopaske - Solutions

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