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business
understanding business ethics
Understanding Business The Core 1st Edition William Nickels - Solutions
What are some of the ways in which retailers compete?
Illustrate how intermediaries create exchange efficiency.
Why do we need intermediaries?
What is a channel of distribution, and what intermediaries are involved?
Why is increasing focus being placed on nonprice competition?
What’s a disadvantage of using a cost-based pricing strategy?
List two short-term and two long-term pricing objectives? Can the two be compatible?
When a product is in the mature stage of the product life cycle, are its profits generally increasing or decreasing?
What is the theory of the product life cycle?
What are the responsibilities of a brand manager?
What is the difference between a brand name and a trademark?
What functions does packaging now perform?
What’s the difference between a product line and a product mix?
What value enhancers may be included in a total product offer?
Would you be more inclined to purchase products from a company certified as a B corp?
How does “conscious marketing” benefit companies like Gluten Free Bars?
Should companies consider all stakeholders or strictly shareholders when making business decisions? Why?
How can U.S. companies influence ethical behavior and social responsibility in global markets?
How are a company’s social responsibility efforts measured?
How do businesses demonstrate corporate responsibility toward stakeholders?
What’s the difference between compliance-based and integrity-based ethics codes?
What is management’s role in setting ethical standards?
How can we tell if our business decisions are ethical?
How is legality different from ethics?
What are compliance-based and integrity-based ethics codes?
How do ethics and legality differ?
What is ethics?
How will it make me feel about myself? Would I feel proud if my family learned of my decision? My friends?
Is it balanced? Am I acting fairly? Would I want to be treated this way?
Is my proposed action legal? Am I violating any law or company policy?
Analyze the role of U.S. businesses in influencing ethical behavior and social responsibility in global markets.
Define corporate social responsibility, and compare corporations’ responsibilities to various stakeholders.
Distinguish between compliance-based and integrity-based ethics codes, and list the six steps in setting up a corporate ethics code.
Describe management’s role in setting ethical standards.
Ask the three questions you need to answer when faced with a potentially unethical action.
Explain why obeying the law is only the first step in behaving ethically.
The video touches on the era of Senator Joe McCarthy and the House Un-American Activities Committee. How has the government impacted on the growth and stability of labor unions?
One of the primary concerns of traditional labor unions is the treatment of outsourcing. Could the entertainment industry outsource operations? How would this affect SAG and the other unions?
What is the general attitude in your class toward labor unions? Are there many union workers in your town? Do you see labor unions gaining strength in the future?
The AFL-CIO site presents the union’s perspective on labor issues. Look at the key issues and check sources such as the National Association of Manufacturers(www.nam.org) and the National Right to Work Legal Defense Foundation (www.righttowork.org) that support management’s perspectives and
Explain how union membership has affected minorities, women, older workers, and part-time workers.
Do businesses and government agencies have a duty to provide additional benefits to employees beyond fair pay and good working conditions? Propose a system you consider fair and equitable for employees and employers.
Compile a list of two or three employee–management issues not covered in the chapter. Compare your list with those of several classmates and see which issues you selected in common and which are unique to each individual. Pick an issue you all agree will be important in the future and discuss its
Research federal and state legislation related to child care, parental leave, and elder care benefits for employees. Are specific trends emerging? Should companies be responsible for providing such workplace benefits, or should the government share some responsibility? Why?
Evaluate the following statement: “Labor unions are dinosaurs that have outlived their usefulness in today’s knowledge-based economy.” After your evaluation, take the position on this statement that differs from your own point of view and defend that position. Be sure to consider such
Check whether your state supports the right of public employees (police, firefighters, teachers) to unionize and collectively bargain. If not, should it? Should such workers be allowed to strike?
If a company provides employer-paid child care services to workers with children, should those who don’t have children or don’t need child care services be paid extra?
Some college football and basketball coaches earn huge incomes. Should college volleyball and swimming coaches be paid comparably? Should colleges pay their student athletes to play? Should players in the Women’s National Basketball Association(WNBA) be paid the same as their male counterparts in
Do you believe that union shop agreements are violations of a worker’s freedom of choice in the workplace? Do you think open shop agreements unfairly penalize workers who pay dues to unions they have elected to represent them in the workplace?
What are some of the issues related to child care and elder care, and how are companies addressing those issues?
How is the term sexual harassment defined, and when does sexual behavior become illegal?
What’s the difference between pay equity and equal pay for equal work?
How does top-executive pay in the United States compare with topexecutive pay in other countries?
What types of workers do unions need to organize in the future?
What are the major tactics used by unions and by management to assert their power in contract negotiations?
How do changes in the economy affect the objectives of unions?
What are the major laws that affected union growth, and what does each one cover?
How did the Dream On program motivate workers and help build stability within the organization?
How did John Ratliff increase employee motivation by understanding and adapting the motivational theories discussed in the chapter? Which theory do you think is most appropriate?
Why is employee turnover very costly for companies?
Sometimes a personality test does not accurately identify your personality, but it may give you a place to start looking for a portrait that fits. After you have read the portraits on the website, ask a good friend or relative which one best describes you.
After you identify your personality type, read the corresponding personality portrait.How well or how poorly does the identified personality type fit?
Herzberg concluded that pay was not a motivator. If you were paid to get better grades, would you be motivated to study harder? In your employment experiences, have you ever worked harder to obtain a raise or as a result of receiving a large raise?Do you agree with Herzberg about the effects of pay?
Think of all the groups with which you have been associated over the years—sports groups, friendship groups, and so on—and try to recall how the leaders of those groups motivated the group to action. Did the leaders assume a Theory X or a Theory Y attitude? How often was money a motivator? What
One recent managerial idea is to let employees work in self-managed teams. There is no reason why such teams could not be formed in colleges as well as businesses.Discuss the benefits and drawbacks of dividing your class into self-managed teams for the purpose of studying, doing cases, and so forth.
Look over Maslow’s hierarchy of needs and try to determine where you are right now on the hierarchy. What needs of yours are not being met? How could a company go about meeting those needs and thus motivate you to work more effectively?
Talk with several of your friends about the subject of motivation. What motivates them to work hard or not work hard in school and on the job? How important to them is self-motivation as opposed to external reward?
Why is it important to adjust motivational styles to individual employees?Are there any general principles of motivation that today’s managers should follow?
What problems may emerge when firms try to implement participative management?
What are several steps firms can take to increase internal communications and thus motivation?
Explain the principles of equity theory.
Evaluate expectancy theory. When could expectancy theory apply to your efforts or lack of effort?
Explain goal-setting theory.
Briefly describe the managerial attitudes behind Theories X, Y, and Z.
Explain the distinction between what Herzberg called motivators and hygiene factors.
Draw a diagram of Maslow’s hierarchy of needs. Label and describe the parts.
How did Mayo’s findings influence scientific management?
What are the similarities and differences between Taylor’s time-motion studies and Mayo’s Hawthorne studies?
Do you think the corporate culture at Whole Foods is somewhat resistant to change or accepting of change? Why?
Whole Foods structures its organization in a decentralized manner. What does that mean for the company’s operations?
Organizations like Whole Foods need to follow the principles of Henri Fayol, such as the “unity of command.”What is unity of command?
Describe Xerox’s reasons for success.
Read through the history of the company and describe its current strengths, weaknesses, opportunities, and threats (a SWOT analysis; see Chapter 7).
Do an online search for “Xerox Corporation.”
A growing number of work groups, including management, are cross-functional and self-managed. To practice working in such an organization, break into groups of five or so students, preferably with different backgrounds and interests. Each group must work together to prepare a report on the
Divide the class into teams of five. Each team should imagine your firm, a producer of athletic shoes, has been asked to join a virtual network. How might you minimize the potential problems of joining? Begin by defining a virtual corporation and listing its advantages and disadvantages. Each team
Imagine you are working for Kitchen Magic, an appliance manufacturer that produces dishwashers. A competitor introduces a new dishwasher that uses sound waves not only to clean even the worst burned-on food but also to sterilize dishes and silverware. You need to develop a similar offering fast, or
Describe some informal groups within an organization with which you are familiar at school or work. What have you noticed about how those groups help or hinder progress in the organization?
There is no better way to understand the effects of having many layers of management on communication accuracy than the game of Message Relay. Choose seven or more members of the class and have them leave the classroom. Then choose one person to read the following paragraph and another student to
What organizational changes might you recommend to the auto companies? The airline industry?
What problems seem to emerge when an organization gets larger?
Were promotions based strictly on qualifications, as Weber suggested? What other factors may have been considered?
Were you assigned specific tasks or left on your own to decide what to do?
Did you find a division of labor necessary and helpful?
Why do organizations outsource functions?
What is an inverted organization?
What is the main difference between a matrix-style organization’s structure and the use of cross-functional teams?
What management principle does a matrix-style organization challenge?
What is the difference between line and staff personnel?
What are the various ways a firm can departmentalize?
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