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business
behavior in organizations
Managing Diversity In Organizations A Global Perspective 1st Edition Triana Maria - Solutions
As you have probably noticed throughout this chapter, laws and regulations surrounding people’s rights are influenced by politics. When social support and political pressure grow around a certain topic, laws are put into place to make changes which provide rights that did not exist in the past. A
Define race and ethnicity AppendixLO1
Understand some of the history of various racial/ethnic groups in the United States including African-Americans, Hispanics/Latinos, American Indians, Asian-Americans, and White Americans AppendixLO1
Understand discrimination in the United States and how it affects various groups today AppendixLO1
Know about the outcomes of racial discrimination AppendixLO1
Be aware of research on coping with discrimination AppendixLO1
Be aware of recommendations to prevent racial discrimination and enhance racial inclusion in the workplace.AppendixLO1
In their 1994 manuscript related to population and genetics, Cavalli-Sforza and colleagues described ancestral analysis and genetics. They assessed the genetic structure of the present population and traced ancestral roots for various groups. For example, the genetic group in the United States
A Michigan hospital has been charged with racial discrimination by an African-American nurse. Tonya Battle, a certified nurse who has worked for the same hospital for many years and has worked in the Intensive Care Unit for newborn babies, “was barred from treating an infant patient” (Gates,
Understand the gender gap AppendixLO1
Be familiar with some of the countries that are the best and the worst in the world with respect to the gender gap according to the Global Gender Gap Index ranking.AppendixLO1
Define sex discrimination AppendixLO1
Be aware of gender role differences between men and women and how this may contribute to the gender gap AppendixLO1
Understand how gender differences contribute to the glass ceiling, glass cliff, sticky floor, and glass escalator AppendixLO1
Be aware of differing expectations in extra-role behavior for male and female employees and how this may contribute to the gender gap AppendixLO1
Understand how country culture and cultural values can contribute to the gender gap AppendixLO1
Be familiar with several steps companies can take to remove barriers to women’s advancement in organizations AppendixLO1
Know several recommendations for organizations to diminish the gender gap.AppendixLO1
In 1881, the astronomer Edward Pickering, who worked at the Harvard College Observatory, had the ambitious idea of mapping the skies. After firing a male staffer who was not doing a sufficiently good job cataloging stars, Mr. Pickering decided to hire women to work in the observatory basement to
Ellen Pao, a Princeton graduate with business and law degrees from Harvard, formally charged the Silicon Valley venture capital firm Kleiner Perkins on the grounds of gender discrimination. Pao, who claims she was sexually harassed after she ended a relationship with a coworker, argued that the
Define what the acronym LGBTQIA stands for AppendixLO1
Define gender identity and sexual orientation AppendixLO1
Have a rough idea of how much of the U.S. population may be LGBT AppendixLO1
Understand the history of discrimination against the LGBT community AppendixLO1
Be aware of relevant employment legislation and recent lawsuits protecting LGBTQ workers AppendixLO1
Understand the life experiences of LGBT people compared to heterosexual people AppendixLO1
Understand the tensions between some religious beliefs and LGBT rights AppendixLO1
Know about research findings pertaining to LGBT families AppendixLO1
Be aware of recommendations for organizations to be inclusive of the LGBT community.AppendixLO1
An Oak Park, Illinois, city worker filed a civil claim against the suburban town saying that he was badgered and dismissed from work due to his sexual orientation (Jaworski, 2010). Michael Aguayo, who began working for the county in 2001 and revealed his sexual orientation to his coworkers in 2007,
When a law allowing gay marriage was implemented in France, a state of agitation developed among some citizens as protesters demonstrated in the streets shortly after President Hollande signed a law legalizing gay marriage in May of 2013 (BBC News, 2013). Some individuals sought to “awaken
I will fight this with every fiber of my being.—Beth Van Duyne Beth Van Duyne, the mayor of Irving, Texas, has pushed back on Muslim imams who wanted to establish what has been referred to as a “Sharia light”(Hohmann, 2015) process in Irving. Shariah refers to Islamic law and following the
Define religion AppendixLO1
Have a high-level understanding of major religions in the world AppendixLO1
Understand that religion shapes beliefs and relationships which have evolved over many centuries AppendixLO1
Know which religions tend to be prominent in different countries/regions of the world AppendixLO1
Understand the role of women and men in major religious groups AppendixLO1
Be aware of best-known practices in managing religious diversity from the Equal Employment Opportunity Commission and the Society for Human Resource Management AppendixLO1
Comprehend the importance of being respectful of different religious beliefs.AppendixLO1
Recently the United Nations was told that atheists, humanists, and freethinkers are facing discrimination in all parts of the world. Their views have been treated as criminal, and in some countries, atheists have faced capital punishment (Evans, 2013).A document from the Human Rights Council, a
Computer programming is an example of a job where workers of all ages are required. One of the current challenges faced by the computer industry is the need to fill programming positions that maintain legacy languages such as COBOL and FORTRAN. COBOL is a language that was written in 1959.A poll
Name the various generations that are currently in the workforce AppendixLO1
Understand the challenges and opportunities of an age-diverse workforce AppendixLO1
Roughly define to whom “older” and “younger” employee labels are typically applied AppendixLO1
Understand age stereotypes and the impact they have on employees AppendixLO1
Describe research findings on the validity of age stereotypes which demonstrate almost all the stereotypes are false AppendixLO1
Know what an age diversity climate is and why it matters to organizations AppendixLO1
Articulate best-known methods for managing age diversity in organizations.AppendixLO1
Recognizing the need for age diversity in the workplace, several organizations are examining business practice and making recommendations to make jobs more inclusive. The following recommendations are from ACAS(2015a, 2015b) and Target Jobs (2015) in the United Kingdom.• Avoid making references
In 2014, Derrick Coleman and the Seattle Seahawks won the Super Bowl(the national championship game for the National Football League). Coleman is hard of hearing and legally Deaf. “On a scale of 0–10, normal people range from about a seven, eight, or nine,” Coleman said. “Without my hearing
Define disability AppendixLO1
Explain the essential functions of a job AppendixLO1
Understand reasonable accommodation and undue hardship AppendixLO1
Know roughly what percentage of the population has a disability AppendixLO1
Understand how disability varies by age AppendixLO1
Be aware of educational attainment of people who have a disability AppendixLO1
Be aware of discrimination against people who have a disability AppendixLO1
Be aware of recommendations for organizations to provide equal opportunity to people with disabilities.AppendixLO1
In a significant success for the rights of blind students, the Iowa Supreme Court voted in favor of a blind student plaintiff and ordered Palmer Chiropractic College to provide accommodations which allow disabled students to finish their degrees (Nelson, 2014). Palmer Chiropractic College was
America, the Melting Pot The melting pot is a metaphor to describe how a society develops, whereby people of different cultures, races, and religions are combined to create a diverse, multi-ethnic society. The term originated in the United States and is often used to describe societies experiencing
Be familiar with the term “melting pot” and why it is applied to America AppendixLO1
Know about discrimination against immigrant groups and why it happens AppendixLO1
Be aware of Title VII employment law, which prohibits national origin discrimination AppendixLO1
Name some prominent immigrants to the United States who have made great contributions to society AppendixLO1
Know why immigration is influenced by the economy and politics AppendixLO1
Understand the economic impact of immigration AppendixLO1
Understand how immigrant groups become part of the larger society through processes such as recategorization, contact, segregation, assimilation, and acculturation AppendixLO1
List a few suggestions for organizations to be inclusive and avoid national origin discrimination.AppendixLO1
Carlos Garcia Lobo, age 8, left Honduras and headed to meet his mother in Long Island, New York, accompanied by his 15-year-old cousin. Carlos, who had been living with his grandmother in Honduras, was sent to New York to live with his mother after a machete-bearing gang robbed his grandmother’s
Meghan Trainor is a singer and songwriter who makes it a point that her image not be modified using software such as Photoshop to make her body look thinner. She aspires to be different from other performers and to be a role model for young women to let them know that talent comes in all shapes and
Understand major forms of appearance diversity in the workplace, including attractiveness, weight, and height AppendixLO1
Be familiar with weight discrimination and its outcomes AppendixLO1
Define family responsibility discrimination AppendixLO1
Know about the motherhood penalty AppendixLO1
Be aware of the challenges pregnant women face in the workplace AppendixLO1
Define GINA.AppendixLO1
In 2008, Peggy Young sued United Parcel Service (UPS), a package delivery service, claiming discrimination on the basis of her pregnancy. When Young became pregnant, her doctor instructed her not to lift packages over 20 pounds. When Young requested this of UPS, she was denied this
President Obama is a good example of someone who has many different identity intersections in his life. He was born to a White mother from the United States and an African father from Kenya. Therefore, he identifies as a son and as both White and African. He is married to Michelle Obama and thus
Define intersectionality AppendixLO1
Be familiar with research findings on intersectionality including gendered race, intersectional invisibility, and double jeopardy AppendixLO1
Understand the historic origins of intersectionality with respect to Black women AppendixLO1
Know the difference between intersectionality and faultlines AppendixLO1
Be aware of different characteristics that can intersect, including social class, religion, and sexual orientation, among others AppendixLO1
Name a few things companies can do to be inclusive toward employees who experience intersections of various dimensions, especially those that can be stigmatizing.AppendixLO1
Anida Yoeu Ali is a performing artist who believes art can help people understand religion, identity, and minority status. Ali is a Muslim Khmer woman who was born in Cambodia but raised in Chicago (Studio Revolt, 2011).Her family was part of Cambodia’s minority Cham community, which faced
In November 2015, Leslie Miley, an African-American engineering manager at Twitter, posted a note about the company’s diversity profile prior to his departure from the social media firm. Miley explained that he loved using Twitter and that he still loved the company because the platform had
Understand why team diversity presents both opportunities and challenges AppendixLO1
Describe phenomena that may help explain why team diversity can have either positive or negative effects in teams including information elaboration, diversity beliefs of the team members, and complex situational/contextual factors AppendixLO1
Know that diversity effects in teams tend to be nuanced and affected by the power of the individual team members as well as the differences between team members AppendixLO1
Understand that bias in teams may be subconsciously driven AppendixLO1
Be aware of the effects of team longevity on the performance of demographically diverse teams AppendixLO1
List a few tips for managing team diversity.AppendixLO1
A couple of days after Leslie Miley posted his message about the lack of demographic diversity at Twitter (described in the opening case of this chapter), the senior vice president of engineering, Alex Roetter, posted a response. He began by admitting that many people, himself included, have blind
Have you ever driven home from work or school and arrived at the driveway of your home only to realize you have no recollection of the drive home?Perhaps you were distracted and thinking about the events of the day. Somehow you managed to get into your automobile, follow the flow of traffic and the
Define subconscious/implicit bias AppendixLO1
Know where subconscious/implicit bias comes from AppendixLO1
Understand that subconscious/implicit bias is triggered automatically and that most of people’s daily activities are subconsciously driven AppendixLO1
Know what the Implicit Association Test is and where one can go to take it AppendixLO1
Realize that the majority of the population in the United States holds implicit biases for the majority groups and against the minority groups AppendixLO1
Understand conditions that can exacerbate biased reactions including having power and being tired AppendixLO1
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