CASE STUDY: 2 Read the following case study and answer all the questions given below the case study. At the end of the meeting, Mr. Ahmed decides to make his daily tour to all production areas. As he walked through production facilities, he was stopped by Quality manager, Mr. Firdous. Mr. Firdous mentioned that he has difficulty on opening door to her office because of the excessive air flowing out from inside the room and the temperature of the laboratory was too hot for her comfort. Jimbo walked past the chilled water valve from the laboratory ventilation system, openned the valve to maximum and continued to the production area, the failure was caused by an overheating motor, the same motor has suffered an abnormally high number of bearing failures and he is determining to get the bottom of the cause. The motors were procured from a local importer with a 30 percent reduction in cost-a large saving for company, At this time. Mr. Firdous has no time to wait as he has an important meeting. Among important agenda of the meetings were on DeEnergySavy, "As we know that DeEnergySavy has just new in the industry. The global energy sector is undergoing deep transformations and organizations are facing numerous challenges in sustaining power. It has become essential for us to deliver energy efficient and cost- effective solutions to customer. Top management and middle level management have to take proactive action if we want to survive and competitive in this industry. Again, we have to see and learn from the rest on how to maintain quality to be relevant, competitive and sustain in business. Let's have Electric Power as our a benchmarking organization. It is well known as a provider of smart home battery storage solution for homes and small businesses. Its helps homeowners hamess the power of smart batteries to achieve a more renewable energy solution Its Electriq's system deployed across the United States, Puerto Rico, Canada and Mexico. Another one is Synvertec, utilizing innovative patented technology developed to help facilitate high levels of Renewable Energy Sources (RES) and Distributed Energy Resources (DER) within diverse electricity grids, while also significantly enhancing grid stability. We should start revising energy management strategies by having energy information, utility management, measure, schedule, control electrical building loads and electrical systems by identifying and eliminating unnecessary energy use and its associated cost. So that we can track the use of resources, save costa, minimize the energy consumption, and enhance by real-time performance monitoring and having analytical tools to monitor. QUESTION NO:4 Analyze benchmarking comparison level that DeEnergySavy will use. Based on the benchmarking level, identify three (3) challenges that the company has to face. Write clearly your five (5) justifications on ways benchmarking can help the company to continuously improve its TQM? (Analyze = 2 Marks, challenges - 3 Marks, justification=5 Marks)